The Cleaning Authority - Grayslake

★★☆☆☆
  • 15 Commerce Dr., Suite 102A

    Grayslake, IL 60030

    Map & Directions
  • 847-737-3123

About The Cleaning Authority - Grayslake

Categories
  • Maid & Butler Service
Details
  • Maid & Butler Service
Hours
M-F 8am-6pm, Sa-Su Closed
Special Offer
Grayslake Maid Service
Emails
  • tcaservice@comcast.net

Personal Services

Personal Services
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Our Attorneys
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    .

    I opted for 5 bids to review for a "deep clean" of my house. I typically clean my own house, but this particular week I wanted a deep clean (baseboards, cobwebs, etc) handled, as I was having company come into town for a week. TCA wasn't the cheapest, but since I received a direct mailer from them, I thought they would be professional, and do it right from the get-go.

    The first time they came out, I checked upon their departure and some things were sparkling (toilets were immaculate), however a LOT was left untouched, or half-done. I called them, left a message and the owner offered to have them come back for a "redo". In my opinion, a "redo" means you will do it again, instead they only "did what they missed the first time". After the second time out, over half of my list still went incomplete, so I called again. Not only was my list incomplete, I had two broken items to show for it this time. They sent out a completely different person immediately, and after showing her why I was so unhappy, even SHE agreed with me it wasn't done properly. I would say for my $220 bill, I got about $75 worth of work out of the first team. I definitely will not be using them in the future.

    2
    ★★☆☆☆

    I opted for 5 bids to review for a "deep clean" of my house. I typically clean my own house, but this particular week I wanted a deep clean (baseboards, cobwebs, etc) handled, as I was having company come into town for a week. TCA wasn't the cheapest, but since I received a direct mailer from them, I thought they would be professional, and do it right from the get-go.

    The first time they came out, I checked upon their departure and some things were sparkling (toilets were immaculate), however a LOT was left untouched, or half-done. I called them, left a message and the owner offered to have them come back for a "redo". In my opinion, a "redo" means you will do it again, instead they only "did what they missed the first time". After the second time out, over half of my list still went incomplete, so I called again. Not only was my list incomplete, I had two broken items to show for it this time. They sent out a completely different person immediately, and after showing her why I was so unhappy, even SHE agreed with me it wasn't done properly. I would say for my $220 bill, I got about $75 worth of work out of the first team. I definitely will not be using them in the future.

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    Message from The Cleaning Authority - Grayslake

    We service the following areas: Antioch 60002 , Fox Lake 60020 , Grayslake 60030 , Gurnee 60031 , Lake Villa 60046 , Libertyville 60048 , Mundelein 60060 , Round Lake 60073 , Vernon Hills 60061 , Wadsworth 60083 , Waukegan 60085 , Waukegan 60087 , Winthrop Hbr 60096 , and Zion 60099

    More about The Cleaning Authority - Grayslake

    Our exclusive Detail-Clean Rotation System gives you peace of mind as we give your home a deep, detailed cleaning all year long. Products we use: +Green Seal Certified® Housecleaning Chemicals +Microfiber Cloths +Microfiber Mitts +Microfiber Mops +Pumice Stone +Microfiber Dusters

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