Verizon Authorized Retailer - Wireless Zone

★★★☆☆
Monday - Friday: 9:00 am - 8:00 pm; Saturday: 9:00 am - 7:00 pm; Sunday: 12:00 am - 4:00 pm
  • 5883 South Transit Road

    Lockport, NY 14094

    Map & Directions
  • 716-439-0300

About Verizon Authorized Retailer - Wireless Zone

Categories
  • Cell Phones
  • Phone Equipment
  • Consumer Electronics Stores
  • Telephone Service
  • Internet-Related Services
Hours
M-Sa 9am-8pm, Su 11am-5pm
Emails
  • wz192@wireless-zone.com
Year Established
  • 1988
Brands
  • Verizon, Apple, Samsung, HTC, Motorola, LG
Services
  • New Lines, Upgrades, New Devices, Accessories

Communications & Utilities

Communications & Utilities
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3.0 2
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When in a bind, this is the place to go! Very friendly, eager to help. My phone was stolen and I had an upgrade in a few months. Rather than buying a full retail phone, they let me use a loaner phone. NO other stores in the area even offer such a program. Sure it's a basic, very used phone, but they saved me money! Big time! No stores in the area do replacements either, and although they're not directly owned by Verizon (therefore no technicians, but hey technicians don't do much more than they can anyway) they're friendlier and more down to earth and real compared to a Verizon owned staff.
Definitely will support this local business any day over any corporate one!

5
★★★★★

When in a bind, this is the place to go! Very friendly, eager to help. My phone was stolen and I had an upgrade in a few months. Rather than buying a full retail phone, they let me use a loaner phone. NO other stores in the area even offer such a program. Sure it's a basic, very used phone, but they saved me money! Big time! No stores in the area do replacements either, and although they're not directly owned by Verizon (therefore no technicians, but hey technicians don't do much more than they can anyway) they're friendlier and more down to earth and real compared to a Verizon owned staff.
Definitely will support this local business any day over any corporate one!

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1 i used there loner program which is complete garbage i received a phone that worked but there was no charge in the phone when received and when i got it home to charge it the charger did not work. i was traveling at the time so i had no way of going back to the store to fix problem. i did this because they do not do in store replacement like all other stores while they proceeded to tell me that service had been cut from all stores so i wouldnt be able to get one anywhere. this is the only reason i complied to the program.
2 my experience was complete trash i was lied to and then actually told off over the phone. i was then called back by the manager to be harassed again after they had hung up on me in the first place.
3 they are a horrible deal should be cut from verizon because they are rude and are ruining the reputation of verizon i had never had a problem with any other store b4 in the past 5 years.
4no i would not recommend them to anyone i believe they should be closed down
5do not shop at this store all you will get is a huge headache and in the end be out worse than before you have phone troubles...

1
★☆☆☆☆

1 i used there loner program which is complete garbage i received a phone that worked but there was no charge in the phone when received and when i got it home to charge it the charger did not work. i was traveling at the time so i had no way of going back to the store to fix problem. i did this because they do not do in store replacement like all other stores while they proceeded to tell me that service had been cut from all stores so i wouldnt be able to get one anywhere. this is the only reason i complied to the program.
2 my experience was complete trash i was lied to and then actually told off over the phone. i was then called back by the manager to be harassed again after they had hung up on me in the first place.
3 they are a horrible deal should be cut from verizon because they are rude and are ruining the reputation of verizon i had never had a problem with any other store b4 in the past 5 years.
4no i would not recommend them to anyone i believe they should be closed down
5do not shop at this store all you will get is a huge headache and in the end be out worse than before you have phone troubles...

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0 out of 1 people found this review helpful.

Message from Verizon Authorized Retailer - Wireless Zone

Wireless Zone, a Verizon Wireless premium retailer, is the largest wireless franchise in the U.S. We are Lockport NY's wireless professionals, every accessory for every wireless phone ever made. - Verizon Wireless, Blackberry, LG, Motorola, PalmOne, Pantech, Treo, RIM, Research in Motion, Nokia, Samsung, UTStarcom, Jambra, Parrot, Blueant, Invisio, TomTom, Bluetooth, Voyager, Venus, Juke, Alias

More about Verizon Authorized Retailer - Wireless Zone

Verizon Wireless, Cell Phone, Cellular Phone, Cell Phone Accessories, Wireless Broadband, Wireless Internet, FiOS, Smartphone, PDA, Unlimited, Text Messaging, mobile web, Samsung, Motorola, bluetooth

 

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