Anthony Auto Group

★★★★☆
  • 7225 Grand Avenue

    Gurnee, IL 60031

    Map & Directions
  • 847-250-0674

About Anthony Auto Group

Categories
  • Auto Dealers
Details
  • GMC
  • Buick
  • Pontiac
  • Buick
  • Buick
  • GMC
  • Brake Repair
  • Auto Detailing
Hours
M-F 9am-9pm, Sa 9am-6pm, Su Closed

Automotive

Automotive
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Anthony advertises VIP service and boy did they deliver. My husband and I made an appointment with Gary to look at a pre-owned Yukon. He had it Cleaned with Gas and after our test drive the paperwork was all ready and only took 25 minutes. We still can??t believe how nice the process was. This is the way to buy a car.

5
★★★★★

Anthony advertises VIP service and boy did they deliver. My husband and I made an appointment with Gary to look at a pre-owned Yukon. He had it Cleaned with Gas and after our test drive the paperwork was all ready and only took 25 minutes. We still can??t believe how nice the process was. This is the way to buy a car.

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Anthony advertises ?VIP service and boy did they deliver.? My husband and I made an appointment with Gary to look at a pre-owned Yukon.? He had it Cleaned with Gas and after our test drive the paperwork was all ready and only took 25 minutes.? We still can?t believe how nice the process was. ?This is the way to buy a car.

2
★★★★★

Anthony advertises ?VIP service and boy did they deliver.? My husband and I made an appointment with Gary to look at a pre-owned Yukon.? He had it Cleaned with Gas and after our test drive the paperwork was all ready and only took 25 minutes.? We still can?t believe how nice the process was. ?This is the way to buy a car.

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In December 2009, we purchased a newer, used SUV from Saleslady Jen Brackenbury. Through no fault of Jen's, we had a problem with the vehicle, a very significant problem. Jen absolutely came through for us. Sales Manager Ryan Gonzoles and Tricia from the business office also got involved. They, too, were helpful, working out a very satisfactory resolution for us and we walked away very happy customers. Thank you Jen, Ryan and Tricia. We love our vehicle. Please, folks, give Jen a call. She has awesome people skills and you won't be disappointed.

2
★★★★★

In December 2009, we purchased a newer, used SUV from Saleslady Jen Brackenbury. Through no fault of Jen's, we had a problem with the vehicle, a very significant problem. Jen absolutely came through for us. Sales Manager Ryan Gonzoles and Tricia from the business office also got involved. They, too, were helpful, working out a very satisfactory resolution for us and we walked away very happy customers. Thank you Jen, Ryan and Tricia. We love our vehicle. Please, folks, give Jen a call. She has awesome people skills and you won't be disappointed.

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\nSalesman Joe Augelli (the owners brother) tried to convince me that the vehicle I was interested in was never in an accident, yet the accident was clearly detailed on the vehicles Carfax report. I really didn't care about the accident - it bothered me more that Joe was lying. Why? When I pointed out that the tires on the vehicle were unsafe (there was a gash on the front right tire sidewall that I could get two fingers in and the tread on all four was low) Joe asked the sales manager (Larry) to take a look at them. Larry assured me that the tires were fine. Fine? So we go in Joe's office to talk numbers - I ask to include a new set of tires because the tires are not safe. They offer to replace the one tire. I say - no deal and walk. \n\nAnother salesman grabs me as I walk out to my car. What happened? he asks. I told them they wanted too much money and refused to fix an existing problem - he told me he would go to work for me and give me a call.\n\nHe calls me (I live 145 miles from the dealership) two days later and says - if we can do this number and four new tires are you interested? If we can do that number and new tires (good new tires) it's a deal. He says it's a deal, he asks me give him five days to order new tires and get the truck detailed. Four days later, I get a voicemail that says... Oh, that car sold last night. I call down to ask WTF - the salesman wont pick up the phone - all day. I talk to a customer service person, and she tells me ""There must be some confusion - that car is here and still available."" WTF. I get another call from Joe Augelli, ""No that car sold - why didn't you put money down?"" I did the deal with another guy over the phone Joe from 145 miles away. He transfers me to Larry - the sales manager. Larry and I go round and round - finally he gets frustrated enough to tell me flat out, ""I got 500 dollars more from another guy and he didn't need new tires - that's business."" I said Larry, that's BAD business. \n\nPlease avoid these shadesters - there are plenty of negative posts on these guys - I guess I thought they would be different.

0
★☆☆☆☆

\nSalesman Joe Augelli (the owners brother) tried to convince me that the vehicle I was interested in was never in an accident, yet the accident was clearly detailed on the vehicles Carfax report. I really didn't care about the accident - it bothered me more that Joe was lying. Why? When I pointed out that the tires on the vehicle were unsafe (there was a gash on the front right tire sidewall that I could get two fingers in and the tread on all four was low) Joe asked the sales manager (Larry) to take a look at them. Larry assured me that the tires were fine. Fine? So we go in Joe's office to talk numbers - I ask to include a new set of tires because the tires are not safe. They offer to replace the one tire. I say - no deal and walk. \n\nAnother salesman grabs me as I walk out to my car. What happened? he asks. I told them they wanted too much money and refused to fix an existing problem - he told me he would go to work for me and give me a call.\n\nHe calls me (I live 145 miles from the dealership) two days later and says - if we can do this number and four new tires are you interested? If we can do that number and new tires (good new tires) it's a deal. He says it's a deal, he asks me give him five days to order new tires and get the truck detailed. Four days later, I get a voicemail that says... Oh, that car sold last night. I call down to ask WTF - the salesman wont pick up the phone - all day. I talk to a customer service person, and she tells me ""There must be some confusion - that car is here and still available."" WTF. I get another call from Joe Augelli, ""No that car sold - why didn't you put money down?"" I did the deal with another guy over the phone Joe from 145 miles away. He transfers me to Larry - the sales manager. Larry and I go round and round - finally he gets frustrated enough to tell me flat out, ""I got 500 dollars more from another guy and he didn't need new tires - that's business."" I said Larry, that's BAD business. \n\nPlease avoid these shadesters - there are plenty of negative posts on these guys - I guess I thought they would be different.

Cons: Liars

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I went to see a used car, I mentioned the make/model, and despite the car being very obvious in his field of view, he claimed he didnt have it. When we pointed out the car, he goes "oh im sorry my thumb was over that part of the list", when really he was trying to gauge us how badly we wanted the car.When we went to see the car, yes, it looked very clean, but it had a very obvious paint job: there was visible overspray on the rubber seals, and there was paint over the rust spots where no one bothered to sand down the rust away. You could also see the slight color difference on the trunk. When we pointed this out to the salesman, he flat out denied that the car had any sort of paint job and claimed it was original, despite the clear evidence. He was also very adamant that the internet price was non-negotiable, especially since the car was not in excelent condition since the metal fuel line had severe rust and would probably leak soon. When I started the engine, it did not start so smoothy so who know what else the salesman was holding back on the car.It was almost like he didnt want to sell us this car. I've been through some shady dealerships, but this one takes the cake as I expected better from such a large dealership, but to blatantly lie to your customers? Avoid this place!

1
★☆☆☆☆

I went to see a used car, I mentioned the make/model, and despite the car being very obvious in his field of view, he claimed he didnt have it. When we pointed out the car, he goes "oh im sorry my thumb was over that part of the list", when really he was trying to gauge us how badly we wanted the car.When we went to see the car, yes, it looked very clean, but it had a very obvious paint job: there was visible overspray on the rubber seals, and there was paint over the rust spots where no one bothered to sand down the rust away. You could also see the slight color difference on the trunk. When we pointed this out to the salesman, he flat out denied that the car had any sort of paint job and claimed it was original, despite the clear evidence. He was also very adamant that the internet price was non-negotiable, especially since the car was not in excelent condition since the metal fuel line had severe rust and would probably leak soon. When I started the engine, it did not start so smoothy so who know what else the salesman was holding back on the car.It was almost like he didnt want to sell us this car. I've been through some shady dealerships, but this one takes the cake as I expected better from such a large dealership, but to blatantly lie to your customers? Avoid this place!

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I shopped on-line for weeks and decided on a new Acadia. Other dealers told me they had them and when I went they had one or two. At one dealer they didn't even have one I could test drive. Anthony had a bunch and made me agreat deal. They even helped me get a better rate cause my credit isn't the best. I highly recommend them.

5
★★★★★

I shopped on-line for weeks and decided on a new Acadia. Other dealers told me they had them and when I went they had one or two. At one dealer they didn't even have one I could test drive. Anthony had a bunch and made me agreat deal. They even helped me get a better rate cause my credit isn't the best. I highly recommend them.

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I have been servicing my car at Anthony for 2 years now and they never let me down. The people are friendly and polite. My car is ready on-time and they even wash my car for me. Last week I decided it was time for a new truck. I shopped 3 dealers and Anthony wound up beating the best deal by $300. Anthony rocks (and has some cool trucks)

5
★★★★★

I have been servicing my car at Anthony for 2 years now and they never let me down. The people are friendly and polite. My car is ready on-time and they even wash my car for me. Last week I decided it was time for a new truck. I shopped 3 dealers and Anthony wound up beating the best deal by $300. Anthony rocks (and has some cool trucks)

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My 2003 Envoy has been in for service 4 times (49 days) in a 3 month period for the SAME PROBLEM. They recommended a service 90,000 miles ahead of what GM recommends and since then my car sounds like a diesel engine and leaks coolant into the engine (it doesn't leak out to the ground). They want me to keep returning while they continue to "replace parts" and make claims to my extended warranty. At this point I feel my engine has been completely damaged, yet they want to keep playing around. Have contacted GM customer support and they are useless as well. They also want me to return so they can keep milking the warranty. Have sent a letter to a VP of GM, as well as the Better Business Bureau. It's no wonder GM is in the state it's in. I will NEVER buy another car from this dealer, nor take it back there for service and would NOT recommend that anyone else does, either!

PROS: NONE! Absolutely none!
CONS: Recommend unncessary service. Can't/won't make repairs. Patronizing.

1
★☆☆☆☆

My 2003 Envoy has been in for service 4 times (49 days) in a 3 month period for the SAME PROBLEM. They recommended a service 90,000 miles ahead of what GM recommends and since then my car sounds like a diesel engine and leaks coolant into the engine (it doesn't leak out to the ground). They want me to keep returning while they continue to "replace parts" and make claims to my extended warranty. At this point I feel my engine has been completely damaged, yet they want to keep playing around. Have contacted GM customer support and they are useless as well. They also want me to return so they can keep milking the warranty. Have sent a letter to a VP of GM, as well as the Better Business Bureau. It's no wonder GM is in the state it's in. I will NEVER buy another car from this dealer, nor take it back there for service and would NOT recommend that anyone else does, either!

PROS: NONE! Absolutely none!
CONS: Recommend unncessary service. Can't/won't make repairs. Patronizing.

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Have purchased 2 cars from Anthony and never a problem. Sales was easy to work with and I did not feel the pressure that often accompanies car negotiating.

4
★★★★☆

Have purchased 2 cars from Anthony and never a problem. Sales was easy to work with and I did not feel the pressure that often accompanies car negotiating.

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Message from Anthony Auto Group

Anthony Auto Group is an automotive dealership located at 7225 Grand Avenue. You can find GM parts, auto repair services, and new and used vehicles at this Gurnee auto dealer.

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