I visited American Jewelry & Loan with hopes of purchasing a pair of simple gold earrings and photo printer for my daughter. I began with looking at a pair of earrings the rep said were solid gold. However near where the post attached to the earring I could see silver, which means the earrings were actually gold over sterling silver. Upon looking at other jewelry, I noticed they're selling lab-created stones as authentic stones. Obviously I never looked at their electronics. I left without making a purchase. American Jewelry & Loan is definitely the pawn shop to avoid. Please be cautious.
Ashley... Wow. Professional is not in her demeanor. Why does she flaunt around as if she knows her stuff? She is just rude to customers. She rolls her eyes at everything. No wonder they need a security staff. What is even more disturbing is how Les will talk someone down off a sale giving them pennies, tell them it is worth nothing then openly admit the product will sale for thousands. How can these people sleep at night ripping off those living in a city hardest hit by the great recession? This is not how you get your name out there with this great reputation he speaks of often. Bottom line... Ashley go back to raising your kids. Les just quit nickle and diming people and try something called honesty when you know the product could be resold at 1000%. Seth... Keep doing what you do cause you seem to be the only level headed business person there.
Don't go to this place unless your on drugs and desperate for a rock!
Bringing my items there was a complete waste of time. I took $700 worth of music equipment, and they offered me $50.00 I was hoping to get $275 real quick, but ended up bring everything back home. I saw a guy trying to sell a new Nikon Coolpix P7000 and the dude offered him $60.00...I'm almost positive this is a $500 camera.
The guy that I saw had no clue what I was bringing in. He seen my items, and said, "ohh, that's old..it came out in 2000." Didn't even consider what it was. He looked at my 31 band graphic EQ and said, "we don't need any mixers!" I didn't want to argue with him..he was clueless. What sense does it make to debate with an idiot..
So I venture into the music department, and I see all kinds of BS. Casio keyboards, homemade speaker boxes..straight-up garage sale trash....but my Sony CDR-W33 CD burner is old? Last studio I went to had one in each room! If you bought in a 50' LCD TV, they will offer you $300.00 for it...even if it cost you $1000.00, then they look at you like YOUR stupid and say, "you may want $600, but if we buy it from you for $600 the customer won't pay more for it!" Funny thing is, try to get a deal in a pawnshop! Their price on items is so close to brand new!!! You offer me $50 for $700 worth of equipment that I was hoping to get $275, and look at me like I'm stupid for not taking the offer. GTFOH! Pawn shops make money off desperate people, and sell items to idiots who don't know better.
If you really need money, I suggest doing two things before going to any pawn shop. Post your item on Craigslist (free), or post it on Ebay. With a paypal account when someone buys your item, the money is posted immediately into your bank account.
1 out of 1 people found this review helpful.
Went to several Pawn shops from Sterling Heights to Detroit hoping to find my jewelery, was very suprised at the service and friendliness of the staff, also the amount of items they had for sale, didn't find my belongings but did make a purchase, will get a second appraisel, if all is good, i will NEVER shop retail again, well worth the drive!!
My experience was the absolute worst of any store I've ever been in
ANYWHERE! I had a number of questions about the item I was considering and was treated like they just couldn't be bothered. The person I was dealing with showed absolutely no interest in helping me whatsoever. WTH? I asked no more than two questions before the guy acted exasperated and I left. Also, the place smelled like ass.
Great Company my family and
I have been deaing with this business from the beginning and have no complints. Whenever I have to pawn my valuable centimental pieces I never worry with this family.My items are just as they were when
I pawned then and they even clean my jewelry as a courtesy, They even give you a automatic seven day grace period on all loans after matuation.The sale team even work with you on prices espoecially when you have cash on hand. Also I lve the way that they will give you a little more money and time to reteive your valuables. One mor plus to my list is that
I had seven pawn ticket on onday and came home with only six and when I went backet I did not have to pay for another ticket becaus they had retrievd my original ticket and apologized for the error:) Hope th econtinue to be successful in the furture,
In January of 2008 I bought a Playstation 2 from American Jewelry & Loan. They tested it and let me play it until my hearts content, to see if it worked. Since then it still works and I have purchased many more items from them that work great. So they get a thumbs up from me.
Last fall I went to buy new symbols for my drum set. They explained the difference in quality, let my try out a few, and bring back the ones I did not want.
Then, this month, I sold some old gold coins to them, and they gave me a better price than 12 other stores and online specialists.
They are competitive, decent, ethical and straightforward.
PROS: The best place to do business
CONS: I wish they had a branch closer to Ann Arbor
I purchased a computer from this business. the sale associate that sold me the computer also sold me a warranty for the computer. Found out later he was not suppose to give me a warranty.Well when i arrvied home and set it up it did not work. Took the computer right back that same day ,and they told me they could not help me.I pulled out my warranty and told them they had to fix it or give me my money back. without that warrenty that would have told me you brought it as is. Do not buy any thing unless you have a warranty for it. The parking lot is full of dips andpot holes.
0 out of 1 people found this review helpful.
Ok first off let me say I m not from Detroit and I never been in a pawn shop before. I see hardcore pawn on truTv almost every Tuesday night at 9pm the newer episodes and to be honest the show is good for good reasons & bad ones. I think most of the show is just for drama ratings purposes but I do understand that it is a family business handed down from generation to generation. Ashley & Seth bicker allot and Seth is 30 and Ashley in her late 20 s I think. They fight more then me and my sister and were FAR! younger lol I guess fighting with simblings have no age cut off point lol. Les the older man who run the shop displays his store for more for what it is thats my opinon I m not sure lol because I never been there so idk. Rich seem like a more level headed person to be one of the general managers there. Seth could be to but he bullies Ashley allot but she does have allot of mouth lol especially to her customers. Most people keep saying that they see more African American customers acting a fool on this show well to me it doesn t matter what race or gender because each race somehow on the show make Americans look bad in a way so it doesn t really matter also Les has his shop in a very low income area in detroit thats what it looks like on TV I could be wrong and detroit is one of those cities who go through ression hard but other then that I think the show is really entertaining tho but the family and ownwers do have to make profits in order to sell the customers stuff I really think the family is a loving family when the camera s are turned off tho...
What can I say other than the show gives the city a very bad image. 95 % of the customers are black which is typical of the area but it's those people shown in the show that give the city a very bad image. Almost all the customers who come into the pawn shop are ignorant, foul mouth, rude, low life gang acting like members who have mental issues. I can't believe the city of Detroit allows this show to portray this cities people on national tv as such unless the city officials themselves are corrupt and taking hush money. The show is 5 STAR, the image it portrays of the people 1 STAR thus I gave it a 3 STAR here. I'd love the chance to go to the shop and see things first hand and the rest of the city.
Seth and Ashley are typical kids of the owner. They talk like they know the business inside and out but in reality they know NOTHING!! As soon as Les is gone the business will go under! Dont waste your time going there! They will LOWBALL you on your stuff and absolutely insult you with their offers.
IN A NUT SHELL WES LOOKS LIKE FRAMPTON ON CRACK AND HIS BOZO SON LOOKS LIKE DOPY THE DRADLE/ COMING FROM A CACASION MALE THIS COMPANY TARGETS THE INNER CITY AFRICAN AMERICANS AND MAKES A SPRINGER SHOW OUT OF IT. FROM THE TIME I CALLED TO SELL MY ITEM I WAS LIED TO AND TREATED ARROGANTLY. THESE TWO PUNKS WOULD GET BEAT BY MOST WOMEN AND THE SECURITY IS A JOKE , I WAS GOING TO SMACK ONE OF THEM BUT TWO MANY CAMERAS THE SPINELESS JELLY FISH HAD AROUND OR SHOULD I SAY WHITE FISH AHAHAHAHAHAAHAH MOZZELLTOFF THIS IS JUST THE BEGINNING WES OR HIS MINI IDIOT COULDNT HOLD THE SWEAT OFF CHUMLEYS BALLS
This place is full of badly tanned scam artist. During these tough economic times Les and his family prey on those in need, shamelessly. They have taken items from individuals claiming that they did not pick up their items in time, but the true reason is that they had sold their items before their time was up. I am a loyal customer who has been a loyal customer for several years and I personally am fed up with their poor service. Especially when it comes to giving their clients back their own personal items. I have received my items back from them broken, whereas the items were not broken when released to the American Jewelry and Loan possession. Les directly said these words to me, ""There's nothing I'm going to do about that."", and ""Show me a broken item that was broken here."" Well, I did and he did nothing about it. Game consoles, laptops, desktops, tvs, and even tools of mine have come back broken. I am under the assumption that they allow our items to be taken from the counter where the transaction takes place, then just tossed in a room like a piece of trash.
Some of us, if not all, have fallen on hard times. We put trust into these crooks, not knowing that they are spineless crooks, to hold our most valuable worldly possessions. I have pawned my family heirloom to keep my family in lights and gas. When I returned to pick up my items just a week or so later, I found new damage done to my item. Damaged that was done well under AJL care. Les was on site and just blew me off like I was worthless and my item deserved it.
I wish someone would have warmed me. I have been in dealings with them for far to long. As a loyal client I stick to what I know, but I know that I no longer want to stick with American Jewelry and Loan. Predators deserve no loyalty.
I am a pawn broker for a family owned business. I watch both of the pawn shop shows that are on tv, and Hard Core Pawn is the more realistic of the two shows. We are our own exerts kust like Les and his crew. We dont have people we call for pricing or authentication. Ashley is just a little rougher than needs to be, but the other side of that is Seth is just a little to laid back, so they cancel each other out. Les is the true business man in every sense. Where they are you have to have people skills, and you have to be able to handle yourself accordingly. Your employees shoulg not fear when the boss waklks through the door like they do with her. The family business I work for is very real and down to earth with their customers. You can't be uppity with your clientel in this business, it will get you hurt. I was glad to see Les and all of the employees go through fire arms training. Whats more I like seeing that Les carries a gun while at work. In this day and age and the state the economy is in we as pawn brokers are subject to robbery and we should all be carrying guns, after all the crooks do. Over all I truly enjoy watching this program, and would love the opportunity to work at there shop for a month.
This place would be great if it was not for an obnoxious, rude, arrogant manager Ashley. I can't stand that rude woman. I wich the owner would dump her, daughter or not, get rid of her. she is only a trouble maker.
This place would be great if it was not for an obnoxious, rude, arrogant manager named ashley
I have watched every single episode of hardcore pawn..And all I can say is,seth and rich need to be running the whole operation..Les needs to give know it all ashley a paycheck to stay away from the store.I know she strives on and thinks its cute to act like a total bitch,but she would run that business into bankruptcy if she had it to run by herself. I really feel sorry for rich and seth and all the employess that have to work around such an arrogant,chip on her shoulder fat slob as ashley..She runs her mouth when she needs to be listening to people who actually know what they are talking about..Rich should be the general manager and ashley should have to go through him before she could even speak to a customer or make a move of any kind..I bet if she is married,shes probably married to a little guy that can't go to the bathroom on his own without having her to boss him into it..Ashley,you need help! And I'm not talking about a shrink,I'm talking about a team of doctors at a university looking at your noodle.
THE SHOW IS WORTH WATCHING BUT,I HOPE LES GOLD LIVES TO BE 150. WHWN HE DIES THE 2 CHILDREN WILL KILL EACH OTHER.THE ONLY WAY THE STORE CAN MAKE IT IS IF ONE BUYS OUTTHE OTHER.IT IS A CRIME THAT SUCH A FAMILY BUSINESS WILL EITHER BE SOLD OR CLOSED UP. I HOPE SETH AND ASHLEY CAN SEE THAT THEY HAVE GOLD (NOT ONLY IN THEIR NAME) GOOD LUCK AND SAVE WHAT YOUR DAD AND GRANDFATHER GAVE THEIR BLOOD FOR.
I REALLY LIKE THE WAY THE FAMILY INTERACTS WITH EACH OTHER. IM SORRY TO SEE HOW THOSE OTHER SHOWS ARE TRYING TO COPY THE GOLD FAMILY. THEY REALLY SUCK. I JUST CANT STOP WATCHING ONCE THE SHOW STARTS THEREFORE I GO TO BED LATE SO LESS IF YOU READ THIS GIVE ME A GOOD DEAL ON A ALARM CLOCK ONE DAY WHEN I STOP IN. ALL OF YOU HAVE VERY STRONG VIEWS BUT REMEMBER LESS IS THE BOSS SO TRY TO LISTEN TO HIM SO THAT WHEN HES NOT AROUND IN 150 YEARS YOU TWO KIDS WILL RUN THE SHOP AS HE WOULD HAVE IT. VERY INTERTAINING AND JUST KEEP BEING YOURESELFS, ALL THREE OF YOU,,, IT WORKS !!!!!!!!!
I only watch this show because Ashley is so hot! I'm glad she's standing up for herself and taking control. Seth is a winnie and he's only showing everyone what an underachiever he is. Is Ashley married and how many kids?
the Place was small items that they sell for most part out of date and exspecting new price for the merchandise. Game systems where same price as gamestop which would you go to? talk t a few sales assicoates about jewelery and they marked stuff up 4X actuall value just because you have a pawn shop in detroit don't make it out that your patrons are stupid. for jewelry go to the jewelry exchange in livionia best prices. The day i went they had a camera crew in there which they where quit rude and the son wasn't to brigt since he had writers telling him what to say . the place is a JOKE there are better pawn shops out there than that one
I went with my dad, though I don't watch the show personally. Paul Sr and Seth were perfectly hospitable to me, and we ended up just getting shirts for my grandparents, which they signed, and they showed no disrespect. I graduated high school the night before I went and they kept congratulating me. While the store did not have the grandeur I expected, the emploees went above and beong to be warm and welcoming.
Les' daughter is a rude, nasty little unhappy troll!\r
I cannot believe the way she talks and treats people and its all because she isnt happy when she looks in the mirror!! She is a nasty little troll who cant stand the fact that her butt is as big as a Volkswagen and she is too lazy to work it off!!! THIS IS REALITY FOLKS AS IVE SEEN IT BEFORE! Les's son can keep that business going after he retires, but if left to Ashley she will ruin that family business cuz she will run it into the ground!! SHE IS A FOUL MOUTHED LITTLE TROLL WHO IS A VERY VERY MISERABLE PERSON WHO CANT KEEP HER MOUTH SHUT!!! Les needs to step up and tell ASHLEY to go home and stay there and let him and his son take care of business!!! Cant stand that big mouth troll and she is the talk of the town EVERY WHERE I go! LOL! Its pretty funny that everybody i run into has the same evaluation as I do!!! LOL! Must be true, HUH? LOL!
I went there but i saw Seth and i left right away. He has a big mouth and i don't like him disrespecting other employees. He never apologizes to anyone hes much to full of him self. Because of Seth he is to much of a hot head. I will also never watch this show again til he learns to show some more respect. I don't like that he wont apologize to Ashely.
love this programing but will stop watching if seth continues to act like a drama king for the camera and disrespecting ashley with his inmature mouth. starting to sound like the family rival bs like the OCC motorcycle show i don't watch any more for the same reasons. paul Sr. acting like an inmature idiot. The program is just fine and exciting to watch the things being bought and sold without the garbage mouths
Im watchin American Jewelry & loan on t.v. Never heard of the place before tonight, but am gonna go next week to look at jewelry. Will let you know about the service, prices and experience.
I pawned two pairs of earrings with them for some extra XMAS cash. What I didn't notice until later was that I was charged 120% interest on one ticket and 96% on the other. A week earlier I had pawned a gold bracelet. I forgot about it and when I went to get my earrings out I told them that I also had a bracelet but lost the ticket.\r
Well, they said that the bracelet had been pulled. It had only been 7 days so I went to the floor and found it. I was going to buy it back until the sales person told me the price, $225.00. I only paid $90.00 for it new and had pawned it for 50. That's one hell of a markup!
Pros: Conviently located
Cons: Over priced, Shady Staff, Terrible Parking lot, Dirty Store.
Great place with lots of things to look at!! The jewelry selection was tremendous and I found my new diamond ring from there, it is beautiful! you can bring it back for a full value trade in if you want to upgrade down the road. The customer service was excellent!!