TD Bank

★★☆☆☆
  • 104 Route 13 Brookline, Nh

    Brookline, NH 03033

    Map & Directions
  • 603-249-4006

About TD Bank

Categories
  • Banks
  • ATM
Hours
M-Th 8:30am-5pm, F 8:30am-6pm, Sa 9am-1pm, Su Closed

Finance

Finance
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I have had a lot of trouble having the bank helping with any problems. It seems that you have to go the bank in person. Due to a move, my bank business is done in Oklahoms.

I finally got hold of a VP who once helped me. If you need help, her information is:

Barbara A Daigle
Call Center Manager, VP
550 Center Street
Auburn Me. 04210-9370

Phone (207) 330-2204

Mobile (207) 332-5397

Fax (207) 330-2280

barbara.daigle@tdbanknorth.com

1
★☆☆☆☆

I have had a lot of trouble having the bank helping with any problems. It seems that you have to go the bank in person. Due to a move, my bank business is done in Oklahoms.

I finally got hold of a VP who once helped me. If you need help, her information is:

Barbara A Daigle
Call Center Manager, VP
550 Center Street
Auburn Me. 04210-9370

Phone (207) 330-2204

Mobile (207) 332-5397

Fax (207) 330-2280

barbara.daigle@tdbanknorth.com

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This bank is thieving to the t. The other day I went to see if a transfer I made, into my acct had gone through yet, only to find out it was over drafted. Mind you money we've put in this acct is fun money, we have a separate acct else where that is military friendly. We had in the acct 3.33. They charged a 210 overdraft fee, putting our acct -206.67. I called complaining and to see why. One female said, "oh well, sounds like a personal problem," and hung up on me. One laughed at my husband and hung up. Others said, "sorry, we don't know why that happened, but there's nothing we can do."

1
★☆☆☆☆

This bank is thieving to the t. The other day I went to see if a transfer I made, into my acct had gone through yet, only to find out it was over drafted. Mind you money we've put in this acct is fun money, we have a separate acct else where that is military friendly. We had in the acct 3.33. They charged a 210 overdraft fee, putting our acct -206.67. I called complaining and to see why. One female said, "oh well, sounds like a personal problem," and hung up on me. One laughed at my husband and hung up. Others said, "sorry, we don't know why that happened, but there's nothing we can do."

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1 out of 1 people found this review helpful.

.

In response to Hector M.'s grammatically brilliant post I feel inclined to say TD Bank does not "help to the max". In fact, they don't seem to help at all. I will agree with Hector and point out the fact that, yes, when it comes down it, it is the responsibility of the customer to keep track of his or her own finances. If customers happen to overcharge their accounts, it is the result of their own choices. Nevertheless, that does not merit a financial institution such as TD charging obnoxious fees, "nickling and diming" each person who happens to dip below his or her minimum balance (as a student this is yet another issue I have with this bank--many banks don't require a minimum) while their customer service department plays beer pong, or whatever it is they do besides their jobs.
Regarding Hector's advice for people to "get a check register and stop using their debit cards for little purchases like coffee or donuts"--Wake up. This is the 21st century; checks are antiquated. If I want to buy a f*cking bagel with my debit card I will. Except, wait, oh, yeah..I lost my debit card a month ago, immediately called the company line, and was put on hold..I waited..and waited..and waited...and finally got a representative... I was told that a replacement card would arrive in 7-10 business days. When it failed to appear in my mailbox several weeks later, I called the bank and discovered that no card was sent. Needless to say, I'll be stashing my money elsewhere.

2
★★☆☆☆

In response to Hector M.'s grammatically brilliant post I feel inclined to say TD Bank does not "help to the max". In fact, they don't seem to help at all. I will agree with Hector and point out the fact that, yes, when it comes down it, it is the responsibility of the customer to keep track of his or her own finances. If customers happen to overcharge their accounts, it is the result of their own choices. Nevertheless, that does not merit a financial institution such as TD charging obnoxious fees, "nickling and diming" each person who happens to dip below his or her minimum balance (as a student this is yet another issue I have with this bank--many banks don't require a minimum) while their customer service department plays beer pong, or whatever it is they do besides their jobs.
Regarding Hector's advice for people to "get a check register and stop using their debit cards for little purchases like coffee or donuts"--Wake up. This is the 21st century; checks are antiquated. If I want to buy a f*cking bagel with my debit card I will. Except, wait, oh, yeah..I lost my debit card a month ago, immediately called the company line, and was put on hold..I waited..and waited..and waited...and finally got a representative... I was told that a replacement card would arrive in 7-10 business days. When it failed to appear in my mailbox several weeks later, I called the bank and discovered that no card was sent. Needless to say, I'll be stashing my money elsewhere.

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everyone writing this is needs to wake up u guys are saying the bank is chargin you for items that wernt paid out you authorized a transaction with your debit card or account number its ur responsibilty to make sure those items are posted not pending anytime a transaction is authorized the merchant doesnt recieve funds they request a hold to be placed on the funds you promised them the day that they go to collect the funds the bank releases the hold putting the money BACK in your balance that means for that night processing that company will collect there funds what people intend to do is call up get there balance and go by that when you call next time make sure your item posted stop thinking just cause u swiped your card your all set that money came out and move on with your day if you dont know math get a check register and stop using your stupid debit card for every purchase like coffe or a donut if you feel like you are going to overdraft dont think its one fee cause your items will go largest to smallest when posted meaning your bagel brought you negative so dont do it better off withdrawling $40.00 if your going to get a $35.00 fee 1.00 is not worth it also stop complaining so much all banks charge a fee its called consequences learn how to balance and you wont have the problem i kno the bank has helped me before refunds and all there not like boa they never refund it has to be like a really good excuse or nothing they help to the max

5
★★★★★

everyone writing this is needs to wake up u guys are saying the bank is chargin you for items that wernt paid out you authorized a transaction with your debit card or account number its ur responsibilty to make sure those items are posted not pending anytime a transaction is authorized the merchant doesnt recieve funds they request a hold to be placed on the funds you promised them the day that they go to collect the funds the bank releases the hold putting the money BACK in your balance that means for that night processing that company will collect there funds what people intend to do is call up get there balance and go by that when you call next time make sure your item posted stop thinking just cause u swiped your card your all set that money came out and move on with your day if you dont know math get a check register and stop using your stupid debit card for every purchase like coffe or a donut if you feel like you are going to overdraft dont think its one fee cause your items will go largest to smallest when posted meaning your bagel brought you negative so dont do it better off withdrawling $40.00 if your going to get a $35.00 fee 1.00 is not worth it also stop complaining so much all banks charge a fee its called consequences learn how to balance and you wont have the problem i kno the bank has helped me before refunds and all there not like boa they never refund it has to be like a really good excuse or nothing they help to the max

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0 out of 2 people found this review helpful.

.

This company does whatever it can to get money out of there customers. Recent changes in the company (Feb 2008) have made it so that they will give you an overdraft fee days before they actually take money out of your account! If your money is promised(pending) to a business they will give you an overdraft fee of $35 (if your account would go into the negative) that day even though they have not taken money out of your account yet. I'm not sure how my account can be overdrawn when the money hasn't left the account yet?? If in three days when TD Banknorth pays the business I become negative then I understand. They also process your debits for the day in highest to lowest order. So that if you have 4 debits in one day and the highest would put you in the negative they will be able to charge you for the other three also. Even if in the reverse order you would have had only one fee from the highest amount.

1
★☆☆☆☆

This company does whatever it can to get money out of there customers. Recent changes in the company (Feb 2008) have made it so that they will give you an overdraft fee days before they actually take money out of your account! If your money is promised(pending) to a business they will give you an overdraft fee of $35 (if your account would go into the negative) that day even though they have not taken money out of your account yet. I'm not sure how my account can be overdrawn when the money hasn't left the account yet?? If in three days when TD Banknorth pays the business I become negative then I understand. They also process your debits for the day in highest to lowest order. So that if you have 4 debits in one day and the highest would put you in the negative they will be able to charge you for the other three also. Even if in the reverse order you would have had only one fee from the highest amount.

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1 out of 1 people found this review helpful.

.

This bank knows when your pay days are are adjusts accordingly. On several occasions the on-line register changes to suit charges. I have found this bank lists your check amounts as debits, then holds checks till the end of the month and after you assume that it has cleared, puts it through, this time showing up as the physical check. The bank then charges an overdraft fee and then processes your other bills so they can charge additional overdraft charges for each and every one of them. I know there are hundreds maybe even thousands of people they have done this to. I know the amount in charges I have paid so far have added to their ability to buy back their shares and go private in 2006.

1
★☆☆☆☆

This bank knows when your pay days are are adjusts accordingly. On several occasions the on-line register changes to suit charges. I have found this bank lists your check amounts as debits, then holds checks till the end of the month and after you assume that it has cleared, puts it through, this time showing up as the physical check. The bank then charges an overdraft fee and then processes your other bills so they can charge additional overdraft charges for each and every one of them. I know there are hundreds maybe even thousands of people they have done this to. I know the amount in charges I have paid so far have added to their ability to buy back their shares and go private in 2006.

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1 out of 1 people found this review helpful.

.

HAving been a customer for five years and trying to get out, this bank overcharges on fees, does not correctly credit business days on CASH DEPOSITS !!!!! and has zero customer service. This is not specific to any one branch, but rather the corporate structure itself

PROS: Closing my account
CONS: HIGH FEES

1
★☆☆☆☆

HAving been a customer for five years and trying to get out, this bank overcharges on fees, does not correctly credit business days on CASH DEPOSITS !!!!! and has zero customer service. This is not specific to any one branch, but rather the corporate structure itself

PROS: Closing my account
CONS: HIGH FEES

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1 out of 1 people found this review helpful.

Message from TD Bank

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.

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