Prestige Volkswagen of Turnersville NJ

★★★☆☆
  • 4271 Route 42

    Washington Township, NJ 08012

    Map & Directions
  • 856-629-9200

Automotive

Automotive
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so far so good - met with the sales people and a manager briefly as I am looking for a new to me car to meet my family needs, I am to go back and they will let me know what they can give me for my trade in and how financing the vehicle I choose. Since there has been conflicting reviews - just thought I would say - so far so good but be assured I will give my opinion as to the outcome. so stay tuned.

4
★★★★☆

so far so good - met with the sales people and a manager briefly as I am looking for a new to me car to meet my family needs, I am to go back and they will let me know what they can give me for my trade in and how financing the vehicle I choose. Since there has been conflicting reviews - just thought I would say - so far so good but be assured I will give my opinion as to the outcome. so stay tuned.

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My husband and I went there to buy a Mitsubishi, we were very specific about the car, wanted a black outlander sport with a premium package added. We got preapproved for the special deal Mitsubishi is running, and left a deposit for the car, which the sales manager said would have in in about 1 week. The next day we got a call from the salesman saying he wasn't able to find what we wanted, we had a few options- 1, take the same car but with 1200 extra options that we were going to have to pay for even though we didn't want, 2: take a grey color that they had on their lot w the options we wanted, 3: wait until march until mitsubishi built more cars. We said we wanted none and wanted our deposit back. The salesman said let me see if my boss will lower the price of the black extra options and we said fine, we'll hear what price you come up with and make the decision. They would not come down on the original price and insisted they could not find the car we wanted. We called another dealership and within an hour they had located the car we wanted. My husband then went back to Prestige and asked for our money back. The sales manager cursed at my husband, told us we wasted their time and the deposit was nonrefundable. My husband started to make a scene, told them they didn't hold up their end of the bargain and they finally gave us our money back. Would NEVER go to them again.

1
★☆☆☆☆

My husband and I went there to buy a Mitsubishi, we were very specific about the car, wanted a black outlander sport with a premium package added. We got preapproved for the special deal Mitsubishi is running, and left a deposit for the car, which the sales manager said would have in in about 1 week. The next day we got a call from the salesman saying he wasn't able to find what we wanted, we had a few options- 1, take the same car but with 1200 extra options that we were going to have to pay for even though we didn't want, 2: take a grey color that they had on their lot w the options we wanted, 3: wait until march until mitsubishi built more cars. We said we wanted none and wanted our deposit back. The salesman said let me see if my boss will lower the price of the black extra options and we said fine, we'll hear what price you come up with and make the decision. They would not come down on the original price and insisted they could not find the car we wanted. We called another dealership and within an hour they had located the car we wanted. My husband then went back to Prestige and asked for our money back. The sales manager cursed at my husband, told us we wasted their time and the deposit was nonrefundable. My husband started to make a scene, told them they didn't hold up their end of the bargain and they finally gave us our money back. Would NEVER go to them again.

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We have used Prestige Volkswagen for all of our cars' service. I was just there the other day with my three children. They were very friendly and gave the kids balloons. We were not there very long and every one was very helpful and kind.

4
★★★★☆

We have used Prestige Volkswagen for all of our cars' service. I was just there the other day with my three children. They were very friendly and gave the kids balloons. We were not there very long and every one was very helpful and kind.

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Prestige Volkswagen in Turnersville, NJ applied to nearly TWENTY different banks for a loan for my car. My credit report is so messed up now. I also had to prove my total house income by providing my husbands pay stub (even though he was not on the loan at all.) along with my w-2's. They took his SS# from his pay stub and ran his credit, putting in 3 loan inquiries without his permission. My husband never signed a paper, and never even went to the dealership - he was never looking for a car. It has been a royal nightmare trying to get this off his credit repot, and the same with me. I never wanted to have my car loan requested to so many banks. Our reports are still not fixed and it's very stressful.

Additionally, I put 2,000 down on the car, signed my papers, got all the copies, and went home with the car. A week later got called stating the loan was not approved unless I had another 1,000. I gave it to them. Signed new papers, got copies, went home. Yet another entire week later, they needed another $400. I cursed them out and gave it to them. Still have the car by the way. Now, nearly 4 weeks later they call today stating the payment needs to be a smidge lower and they need another 1,000. I told them it's a done deal and they can take a grand off the price of the car, and that I'll see them in court for all this, and for runnig my husbands credit illegally.

In the meantime I tried to get a car somewhere else so that I could give this car back to them and be done with it. I got denied because I had too many loan inquiries on my credit report. So, sadly, I had to see this through or not have a car.

0
★☆☆☆☆

Prestige Volkswagen in Turnersville, NJ applied to nearly TWENTY different banks for a loan for my car. My credit report is so messed up now. I also had to prove my total house income by providing my husbands pay stub (even though he was not on the loan at all.) along with my w-2's. They took his SS# from his pay stub and ran his credit, putting in 3 loan inquiries without his permission. My husband never signed a paper, and never even went to the dealership - he was never looking for a car. It has been a royal nightmare trying to get this off his credit repot, and the same with me. I never wanted to have my car loan requested to so many banks. Our reports are still not fixed and it's very stressful.

Additionally, I put 2,000 down on the car, signed my papers, got all the copies, and went home with the car. A week later got called stating the loan was not approved unless I had another 1,000. I gave it to them. Signed new papers, got copies, went home. Yet another entire week later, they needed another $400. I cursed them out and gave it to them. Still have the car by the way. Now, nearly 4 weeks later they call today stating the payment needs to be a smidge lower and they need another 1,000. I told them it's a done deal and they can take a grand off the price of the car, and that I'll see them in court for all this, and for runnig my husbands credit illegally.

In the meantime I tried to get a car somewhere else so that I could give this car back to them and be done with it. I got denied because I had too many loan inquiries on my credit report. So, sadly, I had to see this through or not have a car.

Cons: dishonest salemen, swindlers - had to drive back at least 6 times with more money each time

 

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