The Woodhouse Day Spa - Fort Wayne

★★★★☆
America's Favorite Luxury Day Spa!
  • 6388 West Jefferson Boulevard

    Fort Wayne, IN 46804

    Map & Directions
  • 260-459-6249

Personal Services

Personal Services
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Allow me to start this saying that if they had kept Dr. Joel Harmon, this review would read much differently. All those questions about the doctor himself? Would have received a five star rating. I am so disgusted with Woodhouse Day Spa itself that they have received one star on everything only because I can't give them lower.

I first went to Woodhouse Spa Dec. 2012. While there we met the current chiropractor on staff, Dr. Joel Harmon. I wound up deciding that even though I'm uninsured, the cost was worth it to begin working on fixing my back. I also at that time purchased a gift card for my mother as a Christmas gift.

I have been seeing Dr. Joel weekly since January this year, (it is currently June). The only times I have missed are when I injured myself and couldn't get there, or the week and a half I was on vacation. Dr. Joel had done miracles for my back (google him and you should find my google review, which is glowing).

At the end of May my mother finally got around to -trying- to use her gift card. A gift card that they promptly informed her she would need a credit card to use. She was willing to take them the card to schedule, they wouldn't have it. Their policy, as stated to me: "We have to have a card on file. If the client does not cancel 24 hours ahead of time we will bill their card. But don't worry, you won't lose any money, it will be returned to you in the form of a gift card." A gift card for which I have to surrender my credit card again right? Yeah no.

I called yesterday to schedule a new appointment about 4:00 and got them for myself and my sister for 3:00 this afternoon. I received a call around 7:00 last night, in the middle of dinner, to inform me that "Dr. Joel has chosen to pursue other career options." But that I was of course welcome to come in and see their new doctor. I know Dr. Joel well enough to know he would never abandon patients like that. After a bit of digging I discovered the high turn over rate of their employees as well as the fact that they had fired Dr. Joel, with no warning to him or his patients.

So no. I will not be seeing their new chiropractor. As for how the staff in the spa side treated me? I will be calling to remove my credit card number from their system. I will be purchasing my mother a different gift and being glad that this lesson didn't cost more than one gift card to learn.

What this boils down to, if you're contemplating going to Woodhouse, please, go find somewhere else. You deserve to be treated with respect and care, not as a cashbox on legs.

1
★☆☆☆☆

Allow me to start this saying that if they had kept Dr. Joel Harmon, this review would read much differently. All those questions about the doctor himself? Would have received a five star rating. I am so disgusted with Woodhouse Day Spa itself that they have received one star on everything only because I can't give them lower.

I first went to Woodhouse Spa Dec. 2012. While there we met the current chiropractor on staff, Dr. Joel Harmon. I wound up deciding that even though I'm uninsured, the cost was worth it to begin working on fixing my back. I also at that time purchased a gift card for my mother as a Christmas gift.

I have been seeing Dr. Joel weekly since January this year, (it is currently June). The only times I have missed are when I injured myself and couldn't get there, or the week and a half I was on vacation. Dr. Joel had done miracles for my back (google him and you should find my google review, which is glowing).

At the end of May my mother finally got around to -trying- to use her gift card. A gift card that they promptly informed her she would need a credit card to use. She was willing to take them the card to schedule, they wouldn't have it. Their policy, as stated to me: "We have to have a card on file. If the client does not cancel 24 hours ahead of time we will bill their card. But don't worry, you won't lose any money, it will be returned to you in the form of a gift card." A gift card for which I have to surrender my credit card again right? Yeah no.

I called yesterday to schedule a new appointment about 4:00 and got them for myself and my sister for 3:00 this afternoon. I received a call around 7:00 last night, in the middle of dinner, to inform me that "Dr. Joel has chosen to pursue other career options." But that I was of course welcome to come in and see their new doctor. I know Dr. Joel well enough to know he would never abandon patients like that. After a bit of digging I discovered the high turn over rate of their employees as well as the fact that they had fired Dr. Joel, with no warning to him or his patients.

So no. I will not be seeing their new chiropractor. As for how the staff in the spa side treated me? I will be calling to remove my credit card number from their system. I will be purchasing my mother a different gift and being glad that this lesson didn't cost more than one gift card to learn.

What this boils down to, if you're contemplating going to Woodhouse, please, go find somewhere else. You deserve to be treated with respect and care, not as a cashbox on legs.

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We had previously purchased a gift certificate and ran into problems scheduling. The staff more than made up for everything and my wife said it is easily the best day spa in Fort Wayne and compares to any she has been to in the world. We are very impressed and I look forward to spoiling her again.

5
★★★★★

We had previously purchased a gift certificate and ran into problems scheduling. The staff more than made up for everything and my wife said it is easily the best day spa in Fort Wayne and compares to any she has been to in the world. We are very impressed and I look forward to spoiling her again.

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It's difficult to put everything down, but it's the whole package. From the moment you arrive to the quiet room to the friendliness of the staff. I have been to quite a few spas in my life (and several in Fort Wayne), but this is by far my favorite.

5
★★★★★

It's difficult to put everything down, but it's the whole package. From the moment you arrive to the quiet room to the friendliness of the staff. I have been to quite a few spas in my life (and several in Fort Wayne), but this is by far my favorite.

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Just warning for those who have gift certificates - be sure that the "new management" will honor them before you receive services. I was upfront about using a gift certificate that was more than a year old when I called to make the appointment and was told "it would be fine", even handed to the attendant as I walked in but was not told it was not usable until after the services and then charged for the services. They "graciously" gave me a 50% discount. I never would have received the services if at either point, when I called and told them about the gift certificate or when I arrive and handed the attendant the gift certificate as I walked in the door someone would have said that they do not honor gift certificates issued by the previous owner. So now I have paid 150% of the cost of the services.

1
★☆☆☆☆

Just warning for those who have gift certificates - be sure that the "new management" will honor them before you receive services. I was upfront about using a gift certificate that was more than a year old when I called to make the appointment and was told "it would be fine", even handed to the attendant as I walked in but was not told it was not usable until after the services and then charged for the services. They "graciously" gave me a 50% discount. I never would have received the services if at either point, when I called and told them about the gift certificate or when I arrive and handed the attendant the gift certificate as I walked in the door someone would have said that they do not honor gift certificates issued by the previous owner. So now I have paid 150% of the cost of the services.

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I thought I would give this place a try after just moving to the area and reading the reviews. I was so impressed with how I was treated for just a half hour massage I thought they had me mistaken for someone with an all day package. There was no rush at all they were attentive to if I wanted any other beverages but not pushy and encouraging to try all the amenities in the changing room (which I did!) That steam room alone is worth the trip.

I was so happy with the service I got that day I immediately signed up for a package of massages and I look forward to many more such experiences

5
★★★★★

I thought I would give this place a try after just moving to the area and reading the reviews. I was so impressed with how I was treated for just a half hour massage I thought they had me mistaken for someone with an all day package. There was no rush at all they were attentive to if I wanted any other beverages but not pushy and encouraging to try all the amenities in the changing room (which I did!) That steam room alone is worth the trip.

I was so happy with the service I got that day I immediately signed up for a package of massages and I look forward to many more such experiences

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My husband and kids gave me a gift certificate for this spa at Mother's Day. I can't believe I didn't use it till now. The spa was the perfect place for me to let my hair down and relax. I have 4 kids and work part time. After leaving there I felt like I had been on a week's vacation. Matt gave me my massage, Joni my facial and Tammy my mani and pedi. They were all EXCELLENT and the spa was so beautiful. I will be asking for another gift certificate at Christmas and next Mother's Day. I can't say enough about this spa. Top notch!

PROS: affordable and beautiful...like a mini vacation
CONS:

5
★★★★★

My husband and kids gave me a gift certificate for this spa at Mother's Day. I can't believe I didn't use it till now. The spa was the perfect place for me to let my hair down and relax. I have 4 kids and work part time. After leaving there I felt like I had been on a week's vacation. Matt gave me my massage, Joni my facial and Tammy my mani and pedi. They were all EXCELLENT and the spa was so beautiful. I will be asking for another gift certificate at Christmas and next Mother's Day. I can't say enough about this spa. Top notch!

PROS: affordable and beautiful...like a mini vacation
CONS:

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I visited this spa site unseen for my 30th birthday party. I had friends fly in from all over the country and everyone was so pleased with the service, beauty and spaciousness of the spa.

From the moment we walked in we felt like royalty. The staff was warm and friendly and the volcanic stone massage was out of this world...I have never been so relaxed!

They had a special room just for our gorup, and we snacked on fine cheese and wine while we rested between services.

We are making this an annual event.

It was the best spa I have ever been to, and made my 30th birthday very memorable!

2
★★★★★

I visited this spa site unseen for my 30th birthday party. I had friends fly in from all over the country and everyone was so pleased with the service, beauty and spaciousness of the spa.

From the moment we walked in we felt like royalty. The staff was warm and friendly and the volcanic stone massage was out of this world...I have never been so relaxed!

They had a special room just for our gorup, and we snacked on fine cheese and wine while we rested between services.

We are making this an annual event.

It was the best spa I have ever been to, and made my 30th birthday very memorable!

Pros: Warm and friendly atmosphere and staff

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Oh I went here to get a little bit of body work done; it was one of the bests. The atmosphere was very relaxing. Another great touch you are offered a nice tasty drink before and after like I did. The only thing, i took a shower in the locker room, which is kind of in a wierd spot, but the shower like almost leaked out all over the floor, i was kind of wierd...if you been there you know what i mean...great place for body work!

2
★★★★★

Oh I went here to get a little bit of body work done; it was one of the bests. The atmosphere was very relaxing. Another great touch you are offered a nice tasty drink before and after like I did. The only thing, i took a shower in the locker room, which is kind of in a wierd spot, but the shower like almost leaked out all over the floor, i was kind of wierd...if you been there you know what i mean...great place for body work!

Pros: Great body work, very relaxing place to be

Cons: Bathrooms kind of weird, but you don't spend much time in there anyway.

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I just visited this spa for the first time yesterday. I recieved a gift card for a 3 hour package. From the moment I walked in I felt like I had left Fort Wayne and was a princess for the day. I loved the quiet room! I could sit in there all day and relax to the beautiful music while sipping my green tea. My services were all outstanding. This is a special find in Fort Wayne, unlike anywhere I have ever visited. Thanks for providing someplace like this for me to come. I will recomend it to all my friends and family. Very affordable for all you get!

5
★★★★★

I just visited this spa for the first time yesterday. I recieved a gift card for a 3 hour package. From the moment I walked in I felt like I had left Fort Wayne and was a princess for the day. I loved the quiet room! I could sit in there all day and relax to the beautiful music while sipping my green tea. My services were all outstanding. This is a special find in Fort Wayne, unlike anywhere I have ever visited. Thanks for providing someplace like this for me to come. I will recomend it to all my friends and family. Very affordable for all you get!

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This is the perfect answer for anyone wanting the perfect message or facial treatment. Pricing is very reasonable & atmosphere is so relaxing. The hot stone message is my favorite, and I always request Cheri, she's the best! They also have a variety of packages if you are wanting to spend more time pampering yourself. This spa is a definite must!

PROS: Affordable, professional, clean, RELAXING!
CONS:

5
★★★★★

This is the perfect answer for anyone wanting the perfect message or facial treatment. Pricing is very reasonable & atmosphere is so relaxing. The hot stone message is my favorite, and I always request Cheri, she's the best! They also have a variety of packages if you are wanting to spend more time pampering yourself. This spa is a definite must!

PROS: Affordable, professional, clean, RELAXING!
CONS:

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