Days Auto Care

★★☆☆☆

About Days Auto Care

Categories
  • Automotive Repair

Automotive

Automotive
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2.0 3
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Horrible customer service. The female manager seriously needs to find a job that does not require working with people. When they made a mistake during an oil change (twisted the rubber gasket inside the oil filter resulting in an oil leak), she blamed it on me and said that the oil leak was because "I hit something". After they corrected the problem and apologized for their mistake, a call was made to speak with the manager again. The female manager hung up 3 times intentionally! What kind of a manager hangs up on dissatisfied customers? Poor customer service, errors when completing an oil change....... that very UNPLEASANT woman just lost our families' business for sure!

1
★☆☆☆☆

Horrible customer service. The female manager seriously needs to find a job that does not require working with people. When they made a mistake during an oil change (twisted the rubber gasket inside the oil filter resulting in an oil leak), she blamed it on me and said that the oil leak was because "I hit something". After they corrected the problem and apologized for their mistake, a call was made to speak with the manager again. The female manager hung up 3 times intentionally! What kind of a manager hangs up on dissatisfied customers? Poor customer service, errors when completing an oil change....... that very UNPLEASANT woman just lost our families' business for sure!

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This was the worst mistake I have made. I took a car for an inspection (that just passed DE inspection last month) and to get an oil change. He didn't pass our inspection because of brakes (our regular mechanic said they had 10K left the week before) and the head lights had some hazing he wanted to sand out. (ridiculous to not pass for that). Then comes the Bill - $130 for an oil change. We requested a specific oil that we use for our Mercedes (which uses more oil) and that has never cost us more that 80 bucks. Plus - as a bonus, our check engine light came on the next day. We are taking the care to get inspected by an HONEST mechanic and I will report what they say. Horrible experience and unless you like throwing money away - DON"T GO THERE!!!

1
★☆☆☆☆

This was the worst mistake I have made. I took a car for an inspection (that just passed DE inspection last month) and to get an oil change. He didn't pass our inspection because of brakes (our regular mechanic said they had 10K left the week before) and the head lights had some hazing he wanted to sand out. (ridiculous to not pass for that). Then comes the Bill - $130 for an oil change. We requested a specific oil that we use for our Mercedes (which uses more oil) and that has never cost us more that 80 bucks. Plus - as a bonus, our check engine light came on the next day. We are taking the care to get inspected by an HONEST mechanic and I will report what they say. Horrible experience and unless you like throwing money away - DON"T GO THERE!!!

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I used this business when I was involved in an auto accident. I needed an estimate to provide to the insurance company and wanted to have the work done as quickly as possible. Day's provided the estimate quickly and was able to schedule the repair within the week. Before long I had my car back looking as good as new! The paint job matched exactly to the rest of my car.

PROS: Great repair work
CONS: A little pricey, but all body repairs seem to be pricey

4
★★★★☆

I used this business when I was involved in an auto accident. I needed an estimate to provide to the insurance company and wanted to have the work done as quickly as possible. Day's provided the estimate quickly and was able to schedule the repair within the week. Before long I had my car back looking as good as new! The paint job matched exactly to the rest of my car.

PROS: Great repair work
CONS: A little pricey, but all body repairs seem to be pricey

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