Century Pediatrics

★★★☆☆
  • 385 Garrisonville Rd, Ste 119

    Stafford, VA 22554

    Map & Directions
  • 540-288-1551

About Century Pediatrics

Categories
  • Doctors
Special Offer
Call Today!
Year Established
  • 2001
Products
  • American Academy of Pediatrics
Languages
  • English
  • Spanish
  • Telugu
  • Urdu
  • Hindi

Health & Medical

Health & Medical
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Yvonne M. Villarreal, MD

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3.3 10
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The Stafford location is definitely NOT a place where I would recommend anyone to take their children. I recently separated from this office due to lack of customer service from the staff and lack of knowledge from the physician. When I went in person to the office to request my childs medical records to be transferred to our new physician, the employee Isis told me it would take 30 days for them to FAX my childs records. All the while she sat at the desk texting on her phone and not doing anything. There were NO patients in the office at the time. When I asked her if she could do it now because she wasnt doing anything she had a very nasty attitude and told me no and that there was a procedure that they have to follow. Well the week prior to this my mother took my child to see the doctor and asked this same girl (Isis) if they could fax my childs records and she told my mother it would take 5-7 days and that I would have to come in and sign the consent form. (Go figure) Well while I was there I didn't appreciate her attitude and gave her some back and told her she was rude and shouldn't be speaking to customers like that and she rolled her eyes then turned her back and mumbled under her breath, calling me a F****** B******!!!!! At this time there was a patient who had come out of the back room from seeing the older doctor, and I asked her did she just hear what Isis said to me and she said YES. Well I contacted Mark and explained to him what had happened and told him I wanted to speak to Dr. Madiraju, he eventually called me later that afternoon and apologized, and asked me who the girl was and asked was it Isis, and at the time when it happened I did ask her her name but she wouldn't give it to me and I asked for a number to her supervisor and she wouldn't give me that either. I ended up having to call the Woodbridge and Fredericksburg location, and finally spoke with Mark and then later Madiraju. Well this happened 4 days ago and guess what that girl has NOT been fired, which she should have. Dr. Madiraju kinda laughed when I described the girl to him, which lead me to believe he KNOWS that it was this Isis person and that apparently he has had problems with her possibly from other customers. I still haven't had my childs records faxed over yet, and Madiraju himself told me that day that he would see to it that they would get faxed immediately. I called there this morning to get their fax number and guess who answers the phone.....yup you got it ISIS!!! At this point I'm just disgusted with the whole practice and DEFINITELY WOULD NOT RECOMMEND THEM TO ANYONE!!!!! You will definitely wait more than an hour and your visit will only last 30 seconds I guarantee it, and that one lady was right about how they don't thoroughly examine your kid but they are quick to just write scripts for all kinds of medicines. NOT GOOD!!!! Well I hope people read this and not ignore. They are a bunch of unprofessional people in that facility. I wish someone would shut them down!!!!!

1
★☆☆☆☆

The Stafford location is definitely NOT a place where I would recommend anyone to take their children. I recently separated from this office due to lack of customer service from the staff and lack of knowledge from the physician. When I went in person to the office to request my childs medical records to be transferred to our new physician, the employee Isis told me it would take 30 days for them to FAX my childs records. All the while she sat at the desk texting on her phone and not doing anything. There were NO patients in the office at the time. When I asked her if she could do it now because she wasnt doing anything she had a very nasty attitude and told me no and that there was a procedure that they have to follow. Well the week prior to this my mother took my child to see the doctor and asked this same girl (Isis) if they could fax my childs records and she told my mother it would take 5-7 days and that I would have to come in and sign the consent form. (Go figure) Well while I was there I didn't appreciate her attitude and gave her some back and told her she was rude and shouldn't be speaking to customers like that and she rolled her eyes then turned her back and mumbled under her breath, calling me a F****** B******!!!!! At this time there was a patient who had come out of the back room from seeing the older doctor, and I asked her did she just hear what Isis said to me and she said YES. Well I contacted Mark and explained to him what had happened and told him I wanted to speak to Dr. Madiraju, he eventually called me later that afternoon and apologized, and asked me who the girl was and asked was it Isis, and at the time when it happened I did ask her her name but she wouldn't give it to me and I asked for a number to her supervisor and she wouldn't give me that either. I ended up having to call the Woodbridge and Fredericksburg location, and finally spoke with Mark and then later Madiraju. Well this happened 4 days ago and guess what that girl has NOT been fired, which she should have. Dr. Madiraju kinda laughed when I described the girl to him, which lead me to believe he KNOWS that it was this Isis person and that apparently he has had problems with her possibly from other customers. I still haven't had my childs records faxed over yet, and Madiraju himself told me that day that he would see to it that they would get faxed immediately. I called there this morning to get their fax number and guess who answers the phone.....yup you got it ISIS!!! At this point I'm just disgusted with the whole practice and DEFINITELY WOULD NOT RECOMMEND THEM TO ANYONE!!!!! You will definitely wait more than an hour and your visit will only last 30 seconds I guarantee it, and that one lady was right about how they don't thoroughly examine your kid but they are quick to just write scripts for all kinds of medicines. NOT GOOD!!!! Well I hope people read this and not ignore. They are a bunch of unprofessional people in that facility. I wish someone would shut them down!!!!!

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my advice is not to make an appointment before 930 because the doctor doesnt show up before then. ive been taking my son here for almost 2 years now and they are great. the staff remember him which i love! they care enough to remember patients. the main doctor is a little weird i always get an apportionment with the nurse practitioner Mark Twine i think is his name i know for sure his first name is Mark. hes really good and he takes the time to check everything he doesnt try to just rush in and out. he also gives great advice when you need it. i was a first time mother and he answer every single one of my questions no matter what i asked. but its great all around love them!

5
★★★★★

my advice is not to make an appointment before 930 because the doctor doesnt show up before then. ive been taking my son here for almost 2 years now and they are great. the staff remember him which i love! they care enough to remember patients. the main doctor is a little weird i always get an apportionment with the nurse practitioner Mark Twine i think is his name i know for sure his first name is Mark. hes really good and he takes the time to check everything he doesnt try to just rush in and out. he also gives great advice when you need it. i was a first time mother and he answer every single one of my questions no matter what i asked. but its great all around love them!

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I was a new patient the staff was helpfull. Fast and attentive! Got an appointment the same day. I recommend.

5
★★★★★

I was a new patient the staff was helpfull. Fast and attentive! Got an appointment the same day. I recommend.

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1 out of 1 people found this review helpful.

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I've heard of Dr. Madiraju from a couple of friends, they all recommended him. And I do the same now. Great Staff!! Two great doctors and Nurse Practitioner ... Office has improved over the years!

5
★★★★★

I've heard of Dr. Madiraju from a couple of friends, they all recommended him. And I do the same now. Great Staff!! Two great doctors and Nurse Practitioner ... Office has improved over the years!

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2 out of 2 people found this review helpful.

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Well I want to say that I brought my nephew to Century Pediatrics are a well visit and Ms. Virginia was very pleasent and my nephew took to her very well. She is wonderful with all the kids that I have seen her interact with there and seems to know what is going on at all times. I will say that somethings do need improving but now days where can you go that does not need improving. I have delt with alot of Dr. Offices and my problem has always been with staff. Thanks Ms. Virginia for taking the time to care. And getting to know the kids you are dealing with.

4
★★★★☆

Well I want to say that I brought my nephew to Century Pediatrics are a well visit and Ms. Virginia was very pleasent and my nephew took to her very well. She is wonderful with all the kids that I have seen her interact with there and seems to know what is going on at all times. I will say that somethings do need improving but now days where can you go that does not need improving. I have delt with alot of Dr. Offices and my problem has always been with staff. Thanks Ms. Virginia for taking the time to care. And getting to know the kids you are dealing with.

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2 out of 2 people found this review helpful.

.

We have been patients of Dr. Madiraju practice for the past three years. The staff has been very pleasant and understanding. Our family has been very pleased with the services we have been receiving. Virginia has been the best assistant our family has seen. Friendly, helpful and very patient.Thank You to all of the staff!!!!!

5
★★★★★

We have been patients of Dr. Madiraju practice for the past three years. The staff has been very pleasant and understanding. Our family has been very pleased with the services we have been receiving. Virginia has been the best assistant our family has seen. Friendly, helpful and very patient.Thank You to all of the staff!!!!!

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2 out of 2 people found this review helpful.

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I have been to this office several times it can use improvement, perform the normal exams that other doctors due,weight height head size,when the doctor comes the one that has his name on the business he doesn't really explain things just that they are sick and gives prescriptions, doesn't seem to care, when you deal with mostly Medicaid patients it seems he has lost care.should give proper care, and when a person has insurance other than the state you should let them know up front about shots that's why people go to there doctor to get every thing done in one place, not told to go to a health department then why would we want to come back! The best doctor there is the older doctor takes better care and concerned. The staff well the best person there is Virginia she has always been helpful and never rude and never smelled of smoke there is a young girl there also sweet but there is an older Spanish speaking girl that would bring her kid there and let him run around every where and just sat there and every one else was working .......needs to work on better service to people and provide better for paying patients or your office will be come all Medicaid

1
★☆☆☆☆

I have been to this office several times it can use improvement, perform the normal exams that other doctors due,weight height head size,when the doctor comes the one that has his name on the business he doesn't really explain things just that they are sick and gives prescriptions, doesn't seem to care, when you deal with mostly Medicaid patients it seems he has lost care.should give proper care, and when a person has insurance other than the state you should let them know up front about shots that's why people go to there doctor to get every thing done in one place, not told to go to a health department then why would we want to come back! The best doctor there is the older doctor takes better care and concerned. The staff well the best person there is Virginia she has always been helpful and never rude and never smelled of smoke there is a young girl there also sweet but there is an older Spanish speaking girl that would bring her kid there and let him run around every where and just sat there and every one else was working .......needs to work on better service to people and provide better for paying patients or your office will be come all Medicaid

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0 out of 1 people found this review helpful.

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I went to the doctors today for my daughter's 4 month apt. I called weeks before to make sure that they accepted my form of insurance. When I came in the wait was not long at all. Kids were being sent in and out! I was impressed.. until I got to the back. Usually when they weigh babys, they are naked... not my daughter. They didnt weigh her length only her head. When they took her temperature in the ear my daughter kept moving and the thermometer was not in her ear and the nurse just wrote down a temperature! The thermometer read 75, the nurse wrote down 98! When Dr Sridevi saw my baby he only pushed her stomach and felt her soft spot... Didnt check her heartbeat or breathing!! He then told me she was fine and he would send the nurse to give her shots. The nurse came in and told me they dont do the shots but I can go to the health department. This place is unprofessional and did things I could do! I would not recommend this place to ANYONE!!

2
★★☆☆☆

I went to the doctors today for my daughter's 4 month apt. I called weeks before to make sure that they accepted my form of insurance. When I came in the wait was not long at all. Kids were being sent in and out! I was impressed.. until I got to the back. Usually when they weigh babys, they are naked... not my daughter. They didnt weigh her length only her head. When they took her temperature in the ear my daughter kept moving and the thermometer was not in her ear and the nurse just wrote down a temperature! The thermometer read 75, the nurse wrote down 98! When Dr Sridevi saw my baby he only pushed her stomach and felt her soft spot... Didnt check her heartbeat or breathing!! He then told me she was fine and he would send the nurse to give her shots. The nurse came in and told me they dont do the shots but I can go to the health department. This place is unprofessional and did things I could do! I would not recommend this place to ANYONE!!

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0 out of 1 people found this review helpful.

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I went to Dr. Madiraju's Office today and when it was time to go back Ms. Virginia was barely able to talk and she smelled like smoke. I realy think that the pediatrics office should be smoke free. To many children have grown up to have secondhand smoke and you dont want the staff of your Dr.s office be the on who did it. Besides the smoke smell i did like t office very much she was nice.

4
★★★★☆

I went to Dr. Madiraju's Office today and when it was time to go back Ms. Virginia was barely able to talk and she smelled like smoke. I realy think that the pediatrics office should be smoke free. To many children have grown up to have secondhand smoke and you dont want the staff of your Dr.s office be the on who did it. Besides the smoke smell i did like t office very much she was nice.

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0 out of 1 people found this review helpful.

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I dealt with Virginia, the administrator and she was very rude and immature. After seeing the Dr, my son was treated rudely. All of the staff and Dr. could use a lesson in customer service. I will never take my kid there again.

1
★☆☆☆☆

I dealt with Virginia, the administrator and she was very rude and immature. After seeing the Dr, my son was treated rudely. All of the staff and Dr. could use a lesson in customer service. I will never take my kid there again.

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0 out of 2 people found this review helpful.

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