Once Upon A Child

★☆☆☆☆
  • 9238 W 159TH St

    Orland Park, IL 60462

    Map & Directions
  • 708-364-6333

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i absolutely HATED this place, they give u BARELY ANY money back for your clothes, shoes, toys no matter what condition they're in. No matter how good your clothe/toys are cleaned they're never good enough ! i wouldn't suggest to ANYONE to EVER try selling their baby clothes here. Most of my things were hardly worn because my son has been growing so fast, i don't know what type of clothes or toys they're looking for but it wasn't any from my friends and I. They offered me $6.10 for 3 pairs of NEW shoes & 2 jackets, smh...I am sorry I even went INTO the damn store. They're employees are not friendly at all either, they don't ask if you need help or anything, I guess they expect you to know what you're doing. I would suggest if you were trying to seel your kids clothes try Children's Orchard or ThredUp.com they give you a lot more money for your clothes and the clothes they don't want you're given a choice if you want to donate them. I wish I could've gave Once Upon A Child NO STARS actually , NEVER AGAIN

1
★☆☆☆☆

i absolutely HATED this place, they give u BARELY ANY money back for your clothes, shoes, toys no matter what condition they're in. No matter how good your clothe/toys are cleaned they're never good enough ! i wouldn't suggest to ANYONE to EVER try selling their baby clothes here. Most of my things were hardly worn because my son has been growing so fast, i don't know what type of clothes or toys they're looking for but it wasn't any from my friends and I. They offered me $6.10 for 3 pairs of NEW shoes & 2 jackets, smh...I am sorry I even went INTO the damn store. They're employees are not friendly at all either, they don't ask if you need help or anything, I guess they expect you to know what you're doing. I would suggest if you were trying to seel your kids clothes try Children's Orchard or ThredUp.com they give you a lot more money for your clothes and the clothes they don't want you're given a choice if you want to donate them. I wish I could've gave Once Upon A Child NO STARS actually , NEVER AGAIN

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.

The store is jam packed with stuff, but I had a hard time finding the things I was looking for. The customer service was not very good either. The quality of clothing was not very good for the prices they were asking.

1
★☆☆☆☆

The store is jam packed with stuff, but I had a hard time finding the things I was looking for. The customer service was not very good either. The quality of clothing was not very good for the prices they were asking.

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Business Response:

I'm so sorry for your experience at our Orland location. It can be a little overwhelming if you don't know what to expect! We strive everyday to provide good customer service and quality second hand kids stuff. We would like the to think that most of the items in the store are up to our customers expectations, but mistakes are made, things are bought in sub par condition, and those things are weeded out in our clearance process. As for pricing, we typically try to price things for about a third of what you'd see if for at full price. Hopefully that was reflected on our product as the computer systems provide all of the pricing for us. I hope I explained away some of your concerns about the store. We'd love for you to try us out again. Sorry again for the experience and hope to see you soon. OUAC Management Team

Message from Once Upon A Child

We LOVE our customers! We believe our customers are smart and want to find VALUE in their purchases! We hope to give our customers a fun experience. Our management team and staff have created a fun, friendly shopping environment with our main goal being to help our customers find the deal of a lifetime! Donā??t wait a second longer... come on in to Once Upon A Child and see what everyone is talking about.

More about Once Upon A Child

Once Upon A Child provides a fun and convenient way to buy and sell gently used and new kid's stuff focusing on quality, safety and value!

 

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