Kitchen World Distributors

★★★★☆
  • 5879 S Transit Rd

    Lockport, NY 14094

    Map & Directions
  • 716-688-1334

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SCAM-BAD COMPANY\r
\r
I had a dishwasher installed and it leaked all over my floor. \r
They refused to fix the problem; it was not that much work and now I have to use my home owners insurance. \r
\r
They said "its not our problem"\r

3
★★★★★

SCAM-BAD COMPANY\r
\r
I had a dishwasher installed and it leaked all over my floor. \r
They refused to fix the problem; it was not that much work and now I have to use my home owners insurance. \r
\r
They said "its not our problem"\r

.

From begining to end, everyone at Kitchen World has been a pleasure to deal with! I have a very small kitchen and my Salesperson was extremely knowledgable and designed me a dream kitchen with maximum storage. I could not have asked for

3
★★★★★

From begining to end, everyone at Kitchen World has been a pleasure to deal with! I have a very small kitchen and my Salesperson was extremely knowledgable and designed me a dream kitchen with maximum storage. I could not have asked for

.

Very impressive. Superior selection, service and follow through. Nothing compares. Even the prices are great!

5
★★★★★

Very impressive. Superior selection, service and follow through. Nothing compares. Even the prices are great!

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.

over rated, so not impressed, could have used a little less in your face i know attitude didn't feelthe love there, very robotic went to niagara falls dealer. a new kitchen is a huge investment. should have called from phonebook not the internet which i ended up doing never listen to word of mouth either

0
★☆☆☆☆

over rated, so not impressed, could have used a little less in your face i know attitude didn't feelthe love there, very robotic went to niagara falls dealer. a new kitchen is a huge investment. should have called from phonebook not the internet which i ended up doing never listen to word of mouth either

Pros: beautiful showroom

Cons: sales people

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While the salesman was helpful, the overall service was poor. I paid in full (HUGE MISTAKE) and as a result had to contact them several times to receive the correct cabinets, etc. Pieces were missing, had the wrong design, wrong stain, and some were just assembled poorly. On top of that, I sent them two email complaints and a written letter attached to their survey, only to receive no response. I had only heard good things about this company. I am very disappointed in the lack of service and that they could not even respond to my concerns.

0
★☆☆☆☆

While the salesman was helpful, the overall service was poor. I paid in full (HUGE MISTAKE) and as a result had to contact them several times to receive the correct cabinets, etc. Pieces were missing, had the wrong design, wrong stain, and some were just assembled poorly. On top of that, I sent them two email complaints and a written letter attached to their survey, only to receive no response. I had only heard good things about this company. I am very disappointed in the lack of service and that they could not even respond to my concerns.

Pros: Showroom, salesmen

Cons: Poor customer service, no follow up, delivery of correct items

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Overall a very impressive operation. Selection, service, and value is outstanding. They actually have one of the largest kitchen showrooms in the eastern U.S. They offer products in all price ranges and the design staff is trained to design a kitchen for almost any budget.

2
★★★★★

Overall a very impressive operation. Selection, service, and value is outstanding. They actually have one of the largest kitchen showrooms in the eastern U.S. They offer products in all price ranges and the design staff is trained to design a kitchen for almost any budget.

Pros: service, selection, value

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I cannot say enough about Kitchen World. They are one of the best specialty stores I have been in. If you are thinking about remodeling your kitchen you must visit Kitchen World first. They have a huge selection of kitchens in so many different styles. They carry everything from very traditional to very trendy. Their staff is extremely helpful and will help you find exactly what you are looking for. Prices are fair. The orignal location burned down a few months back and the new location is now on Transit. The new location is better than ever.

5
★★★★★

I cannot say enough about Kitchen World. They are one of the best specialty stores I have been in. If you are thinking about remodeling your kitchen you must visit Kitchen World first. They have a huge selection of kitchens in so many different styles. They carry everything from very traditional to very trendy. Their staff is extremely helpful and will help you find exactly what you are looking for. Prices are fair. The orignal location burned down a few months back and the new location is now on Transit. The new location is better than ever.

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Kitchen showroom sells cabinets, appliances, counters, accessories and more. Also offers design staff and installation services.

 

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