STI Moving & Storage Inc.

★★★★★
  • 7400 Niles Center Rd,

    Skokie, IL 60077

    Map & Directions
  • 847-675-1223

About STI Moving & Storage Inc.

Categories
  • Storage
  • Moving Companies
  • Self Storage
  • Moving Supplies
  • Mailing Services
  • Boxes
  • Storage Containers
Details
  • Local Movers
  • Long Distance Movers
  • Moving Supplies
Hours
M-Th 9am-6pm, F 9am-5pm, Sa 9am-2pm, Su Closed
Special Offer
Call Today for an Estimate
Emails
  • info@stimovers.com
Phones
  • Toll Free (888-449-1223)
Year Established
  • 2005
Keywords
  • Local Move, Long Distance Move & Corporate Moving Services,chicago movers, chicago moving company, c
Products
  • Full Service Moving and Storage
Specialties
  • Moving
  • Local Relocation Chicago
  • Long Distance Relocation
  • Storage
  • Packing Services
  • Residential Moving
  • Commercial Moving
Payment Options
  • Discover
  • Visa
  • Cash
  • MasterCard
Services
  • Loading & Unloading Services
  • 24-Hour Moving Assistance
  • Full Service
  • Residential Movers
  • Industrial Movers
  • Packing

Transportation & Storage

Transportation & Storage
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Used STI Moving for a long distance move. I inherited some items from a family member and needed them shipped back here to Illinois from Ohio. The movers on both ends of the move were polite and professional. They delivered 2 days after picking up, which worked quite well with my schedule.

5
★★★★★

Used STI Moving for a long distance move. I inherited some items from a family member and needed them shipped back here to Illinois from Ohio. The movers on both ends of the move were polite and professional. They delivered 2 days after picking up, which worked quite well with my schedule.

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Our contact stated things he knew they could not deliver, and at pick-up the movers were nice, but arrived much later than promised with no follow-up call from anyone. Then, when we started signing the actual forms, the lead could not even explain ALL the items in it, so he had us X out items. Took an additional 45 minutes to determine the amount/extent of optional insurance.
And this was the good part...
We needed storage for a few months, & we understood the process, but we did not expect the amount of time it would take to get out of storage, apparently. Our contact told us even though the contract stated 1-14 business days for delivery from the first available date, it would never take that long. So, we secured an apt 10 days before arriving so we could have everything there when we arrived possibly (because have family there that could assist delivery), or be there & get items soon. First date faintly promised was two days before our arrival & apt deal had not panned out, so we then secured a storage unit to continue our process in stride still. No follow-up phone calls, unless I initiated, continued (my last count was 33 phone calls self-initiated compared to 5 calls back from STI staff & multiple emails which until the last few days were not returned). Once at destination ourselves, we called again & reminded our initial contact that the 10 days would be up that week, while he investigated & did not return call. Follow-up call from me promised delivery the following week probably by Wednesday. In that time, another moving company was able to deliver our vehicle on the exact day promised, & they had no such outdialing phone issues.
We secured another apt by that next Tuesday, called STI to inform them & was told we would probably have that week (Now at the 14 days promised). No call, No show, No follow-up.
We called them on that Thursday, & were told the delivery was in transit & would be delivered the following Monday, or at the latest Tuesday AM. This being beyond the window, the penalty is $25/day taken off the price. No call. No show. No follow-up.
Called Tuesday Noon inquiring why no contact, since policy is for driver to call 24 hours in advance, & was told by Solana, Director of Client Services, that we would receive later that day. No call. No show. No follow-up. Except wait, when I called back that evening to tell them we still had not heard anything, STI wasn't sure where the driver was & why had not called (but since this is the company pattern, why confused?). We were told delivery would be made the next day Wednesday 10am-noon window. And we sat ALL day waiting, until 9:05pm Wednesday, we got a call from driver that he was scheduled to deliver Thursday morning 10am-noon window. Of course, we had to cancel first employment day because not delivered by Wednesday night too. (Their policy is if make our driver wait an hour = $85, up to $350 for the day, while we wait days for $25/day. Just saying). Additionally, the driver was operating under the contract without the reductions from late delivery, and even had the uncorrected address to deliver to, as of 10pm Wednesday Night, only 12 hours before final scheduled delivery, even though STI office insisted everything was good-to-go, no worries about address change from a full 6 days before. Subsequently, we emailed Solana to follow-up with driver & us with new contract total at midnight that night. After 4 repeated emails, I got my "corrected" contract, yet still with the wrong address at 11:31am. Driver arrived at 10am at correct location, only because we directly followed-up with him from previous night.
It's all here now, minus some damages & a feeling like we really dodged something that could have been much worse.
Not exactly the glowing endorsement they would like

1
★☆☆☆☆

Our contact stated things he knew they could not deliver, and at pick-up the movers were nice, but arrived much later than promised with no follow-up call from anyone. Then, when we started signing the actual forms, the lead could not even explain ALL the items in it, so he had us X out items. Took an additional 45 minutes to determine the amount/extent of optional insurance.
And this was the good part...
We needed storage for a few months, & we understood the process, but we did not expect the amount of time it would take to get out of storage, apparently. Our contact told us even though the contract stated 1-14 business days for delivery from the first available date, it would never take that long. So, we secured an apt 10 days before arriving so we could have everything there when we arrived possibly (because have family there that could assist delivery), or be there & get items soon. First date faintly promised was two days before our arrival & apt deal had not panned out, so we then secured a storage unit to continue our process in stride still. No follow-up phone calls, unless I initiated, continued (my last count was 33 phone calls self-initiated compared to 5 calls back from STI staff & multiple emails which until the last few days were not returned). Once at destination ourselves, we called again & reminded our initial contact that the 10 days would be up that week, while he investigated & did not return call. Follow-up call from me promised delivery the following week probably by Wednesday. In that time, another moving company was able to deliver our vehicle on the exact day promised, & they had no such outdialing phone issues.
We secured another apt by that next Tuesday, called STI to inform them & was told we would probably have that week (Now at the 14 days promised). No call, No show, No follow-up.
We called them on that Thursday, & were told the delivery was in transit & would be delivered the following Monday, or at the latest Tuesday AM. This being beyond the window, the penalty is $25/day taken off the price. No call. No show. No follow-up.
Called Tuesday Noon inquiring why no contact, since policy is for driver to call 24 hours in advance, & was told by Solana, Director of Client Services, that we would receive later that day. No call. No show. No follow-up. Except wait, when I called back that evening to tell them we still had not heard anything, STI wasn't sure where the driver was & why had not called (but since this is the company pattern, why confused?). We were told delivery would be made the next day Wednesday 10am-noon window. And we sat ALL day waiting, until 9:05pm Wednesday, we got a call from driver that he was scheduled to deliver Thursday morning 10am-noon window. Of course, we had to cancel first employment day because not delivered by Wednesday night too. (Their policy is if make our driver wait an hour = $85, up to $350 for the day, while we wait days for $25/day. Just saying). Additionally, the driver was operating under the contract without the reductions from late delivery, and even had the uncorrected address to deliver to, as of 10pm Wednesday Night, only 12 hours before final scheduled delivery, even though STI office insisted everything was good-to-go, no worries about address change from a full 6 days before. Subsequently, we emailed Solana to follow-up with driver & us with new contract total at midnight that night. After 4 repeated emails, I got my "corrected" contract, yet still with the wrong address at 11:31am. Driver arrived at 10am at correct location, only because we directly followed-up with him from previous night.
It's all here now, minus some damages & a feeling like we really dodged something that could have been much worse.
Not exactly the glowing endorsement they would like

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.

Thank you guys for wonderful and stress free move . the movers arrived at 9:15 in the morning after calling us that they will be late only by 15-20 minutes all was done in 8.5 hours , which I expected to take at least 12 from my last move 5 years ago. I would recommend that company to my friends and family.

4
★★★★☆

Thank you guys for wonderful and stress free move . the movers arrived at 9:15 in the morning after calling us that they will be late only by 15-20 minutes all was done in 8.5 hours , which I expected to take at least 12 from my last move 5 years ago. I would recommend that company to my friends and family.

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.

I had a very small move with this company , they only billed me for 3 hours and I was able to save some money compare to other quotes I got with higher rates and more minimum hours. I am a student and will diffidently call you guys next

3
★★★★★

I had a very small move with this company , they only billed me for 3 hours and I was able to save some money compare to other quotes I got with higher rates and more minimum hours. I am a student and will diffidently call you guys next

.

A pleasure to deal with. Got a very competitive quote!!! The service was very professional quick with no headaches or hidden expenses. Will defiantly recommend them to my friends and family.

5
★★★★★

A pleasure to deal with. Got a very competitive quote!!! The service was very professional quick with no headaches or hidden expenses. Will defiantly recommend them to my friends and family.

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I was very happy with there service and handling of my extremely sensitive and fragile equipment. I would highly recommend them to anyone who is in need of professional movers.

3
★★★★★

I was very happy with there service and handling of my extremely sensitive and fragile equipment. I would highly recommend them to anyone who is in need of professional movers.

.

When it comes to collecting their money STI Movers and Steve follow to the letter and four corners of the contract. However, when it comes to refunding your money that is another story. While the move went well and the movers delivered the furniture in a professional manner it was late in arriving. According to the "contract" for each day it is late I was to receive a $25.00 refund. According the Steve either owner or manager the check was in the mail weeks ago. After repeated emails and phone calls no refund has arrived. It may sound petty but a contract is a contract. I just want my money!

1
★☆☆☆☆

When it comes to collecting their money STI Movers and Steve follow to the letter and four corners of the contract. However, when it comes to refunding your money that is another story. While the move went well and the movers delivered the furniture in a professional manner it was late in arriving. According to the "contract" for each day it is late I was to receive a $25.00 refund. According the Steve either owner or manager the check was in the mail weeks ago. After repeated emails and phone calls no refund has arrived. It may sound petty but a contract is a contract. I just want my money!

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.

I try to honestly and fairly rate any company I work with. STI has been the WORST moving experience I have ever encountered. The sales team tells you what you want to hear to try to get you to book with them. \r
\r
I was told that in

3
★★★★★

I try to honestly and fairly rate any company I work with. STI has been the WORST moving experience I have ever encountered. The sales team tells you what you want to hear to try to get you to book with them. \r
\r
I was told that in

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Well what I can say is that you are always professional and hardworking. I can always observe that you all are responsible as if you owned the things. Definitely I will recommend you to all of my coworkers and friends

5
★★★★★

Well what I can say is that you are always professional and hardworking. I can always observe that you all are responsible as if you owned the things. Definitely I will recommend you to all of my coworkers and friends

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.

The service was good: they came on time, friendly, professional, were able to move large furniture through small spaces. Overall, I am satisfied with almost stress-free moving.

3
★★★★★

The service was good: they came on time, friendly, professional, were able to move large furniture through small spaces. Overall, I am satisfied with almost stress-free moving.

.

STI Movers - they were very friendly on the phone and always easy to get in touch with. We scheduled the move with 3 men for 3 hours with truck and I even got a reminder call to check up on me close to the moving date. It was a very kind experience I ever had in moving companies like them

5
★★★★★

STI Movers - they were very friendly on the phone and always easy to get in touch with. We scheduled the move with 3 men for 3 hours with truck and I even got a reminder call to check up on me close to the moving date. It was a very kind experience I ever had in moving companies like them

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The movers were extremely nice and helped me with my very first move with a company. My apartment complex was paving in front of my building causing the movers to have to walk 4 times as far. I never once heard them complain. I highly

3
★★★★★

The movers were extremely nice and helped me with my very first move with a company. My apartment complex was paving in front of my building causing the movers to have to walk 4 times as far. I never once heard them complain. I highly

.

We would like to thank STI Movers for an unexceptional service and providing us the packing materials. The move turns to be fun and very organized. Our stuff was taken good care of especially our piano. We were always satisfied with this company and in return they always exceed our expectations. They were very professional! As a token of our appreciation, we will recommend you to our family, friends and colleagues.

5
★★★★★

We would like to thank STI Movers for an unexceptional service and providing us the packing materials. The move turns to be fun and very organized. Our stuff was taken good care of especially our piano. We were always satisfied with this company and in return they always exceed our expectations. They were very professional! As a token of our appreciation, we will recommend you to our family, friends and colleagues.

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n the moving industry, it can be very competitive, yet these guys have found a balance and they are very helpful movers. They built their company by putting their client's convenience as their first priority. Treating their customers with

3
★★★★★

n the moving industry, it can be very competitive, yet these guys have found a balance and they are very helpful movers. They built their company by putting their client's convenience as their first priority. Treating their customers with

.

It was a good experience. They were really very nice and really helpful. They were very professional and did an excellent job. I liked the care they took in wrapping the furniture to protect it. They were on time and they seemed to know what they were doing.Compared to other companies the price was very reasonable. They delivered my things on time as promised . If I know anybody who needed movers, I would definitely recommend them.

5
★★★★★

It was a good experience. They were really very nice and really helpful. They were very professional and did an excellent job. I liked the care they took in wrapping the furniture to protect it. They were on time and they seemed to know what they were doing.Compared to other companies the price was very reasonable. They delivered my things on time as promised . If I know anybody who needed movers, I would definitely recommend them.

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This was my first time using professional movers and I was a little apprehensive, but everything went off perfectly, and I was very happy I hired movers. They were on time, professional, came out to give us a free quote and provide loaner

3
★★★★★

This was my first time using professional movers and I was a little apprehensive, but everything went off perfectly, and I was very happy I hired movers. They were on time, professional, came out to give us a free quote and provide loaner

.

I hired this coming to moving my medical center. I was very happy with there service and handling of my extremely sensitive and fragile equipment. I would highly recommend them to anyone who is in need of professional movers.

5
★★★★★

I hired this coming to moving my medical center. I was very happy with there service and handling of my extremely sensitive and fragile equipment. I would highly recommend them to anyone who is in need of professional movers.

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I had hired Sti Movers last year for moving into my new house. They were extremly organized from the begining. From the friendly customer service, to the punctuality, to the treatment of all our precious items, this company went above all

3
★★★★★

I had hired Sti Movers last year for moving into my new house. They were extremly organized from the begining. From the friendly customer service, to the punctuality, to the treatment of all our precious items, this company went above all

.

I would like to thank the STI moving company for being so reliable, hospitable and helpful. It happened that I had to move in 2 days, so I called the company and asked them to move the stuff that day, they were on time and were competent and friendly. I'm so grateful! Thank you very much for understanding and your help

5
★★★★★

I would like to thank the STI moving company for being so reliable, hospitable and helpful. It happened that I had to move in 2 days, so I called the company and asked them to move the stuff that day, they were on time and were competent and friendly. I'm so grateful! Thank you very much for understanding and your help

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Had a great experience with STI Movers. This is super professional company , on-time, and just plain friendly. They were super flexible on what I had to move, a large mirror into a teeny tiny spot in the basement . Highly recommend this

3
★★★★★

Had a great experience with STI Movers. This is super professional company , on-time, and just plain friendly. They were super flexible on what I had to move, a large mirror into a teeny tiny spot in the basement . Highly recommend this

.

Hope this is the right way to leave feedback - sorry to take so long to get back to you, but Mother has been unwell since the move. Nothing to do with you lads, the move went brilliantly despite a slight hiccup with the keys for the new property, which can happen. Cannot recommend your service highly enough - three flights of stairs did not present any problems to you. Many thanks again for a brilliant service at a very competitive price.

5
★★★★★

Hope this is the right way to leave feedback - sorry to take so long to get back to you, but Mother has been unwell since the move. Nothing to do with you lads, the move went brilliantly despite a slight hiccup with the keys for the new property, which can happen. Cannot recommend your service highly enough - three flights of stairs did not present any problems to you. Many thanks again for a brilliant service at a very competitive price.

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Their level of service was excellent. They were completly efficient and they took great care with our belongings. We would definitely use them again and we would certainly recommend them.

3
★★★★★

Their level of service was excellent. They were completly efficient and they took great care with our belongings. We would definitely use them again and we would certainly recommend them.

.

I really find difficulties in moving my belongings. So, I contacted STI Movers and they were great. For all people out there who need help in moving their furniture or whatever it is, call STI Movers immediately. They are reliable and faster than any other movers in town.

5
★★★★★

I really find difficulties in moving my belongings. So, I contacted STI Movers and they were great. For all people out there who need help in moving their furniture or whatever it is, call STI Movers immediately. They are reliable and faster than any other movers in town.

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Great service, great price. Highly recommended, would use again.

3
★★★★★

Great service, great price. Highly recommended, would use again.

.

Guys were great. Excellent service, thank you. I would recommend, clean respectful crew, truck was the right size, move within the budget. All told no problems at all. Thanks again

5
★★★★★

Guys were great. Excellent service, thank you. I would recommend, clean respectful crew, truck was the right size, move within the budget. All told no problems at all. Thanks again

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Great job, I would have no hesitation in recommending STI Movers. They were on time on a very busy day, great guys made a stressful day very smooth

3
★★★★★

Great job, I would have no hesitation in recommending STI Movers. They were on time on a very busy day, great guys made a stressful day very smooth

.

Your staff treated our property with utmost care and was very polite to our coworkers. I would not hesitate to recommend your company in the future. We thank you for your professionalism.

5
★★★★★

Your staff treated our property with utmost care and was very polite to our coworkers. I would not hesitate to recommend your company in the future. We thank you for your professionalism.

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I wanted to write you to commend everyone from your company involved in our move. We received excellent recommendations, but there isn't anything like experiencing the outstanding professionalism of your employees for ourselves

3
★★★★★

I wanted to write you to commend everyone from your company involved in our move. We received excellent recommendations, but there isn't anything like experiencing the outstanding professionalism of your employees for ourselves

.

Your guys did a very professional, careful, but fast job. They were just great!

5
★★★★★

Your guys did a very professional, careful, but fast job. They were just great!

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We were very pleased with the service. The two moving guys were friendly, efficient and courteous. Did a GREAT job. We will recommend you to others needing a reliable, quality moving service

3
★★★★★

We were very pleased with the service. The two moving guys were friendly, efficient and courteous. Did a GREAT job. We will recommend you to others needing a reliable, quality moving service

.

You sent me a great team, sorry I cannot remember their names. They did an EXCELLENT job, were fast and efficient and clearly very good at moving heavy and difficult things. I was impressed and very satisfied and will recommend you to several friends that will be moving in the near future.

5
★★★★★

You sent me a great team, sorry I cannot remember their names. They did an EXCELLENT job, were fast and efficient and clearly very good at moving heavy and difficult things. I was impressed and very satisfied and will recommend you to several friends that will be moving in the near future.

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The package of cookies at the end of my move was very special. Thank you for your excellent customer service!

3
★★★★★

The package of cookies at the end of my move was very special. Thank you for your excellent customer service!

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The move went as smoothly and seamless as is possible for the horrible experience of moving. Your guys are considerate, generous, professional, responsive, friendly and respectful

5
★★★★★

The move went as smoothly and seamless as is possible for the horrible experience of moving. Your guys are considerate, generous, professional, responsive, friendly and respectful

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Thank you for the follow up. The move was fantastic. The movers were professional, nice, happy, communicative, light hearted and ensured that the move was efficient, fast and carefully done.\r
\r
I would without hesitation use and

3
★★★★★

Thank you for the follow up. The move was fantastic. The movers were professional, nice, happy, communicative, light hearted and ensured that the move was efficient, fast and carefully done.\r
\r
I would without hesitation use and

.

We would highly recommend them and were treated with the utmost respect. Our furniture was in good hands. The movers also had great personalities!

5
★★★★★

We would highly recommend them and were treated with the utmost respect. Our furniture was in good hands. The movers also had great personalities!

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Our family was very impressed with the service that STI Movers supplied. They surpassed our expectations. We were also happy that they were actually able to complete the move in less time than projected!

3
★★★★★

Our family was very impressed with the service that STI Movers supplied. They surpassed our expectations. We were also happy that they were actually able to complete the move in less time than projected!

.

Had STI movers come out to do an in home estimate and was happy with the moving quote I was given. The price didn't change throughout the move. They packed, unpacked, and took care of my stuff without a hitch. Would definitely work with these quality movers in the future and will recommend to all

5
★★★★★

Had STI movers come out to do an in home estimate and was happy with the moving quote I was given. The price didn't change throughout the move. They packed, unpacked, and took care of my stuff without a hitch. Would definitely work with these quality movers in the future and will recommend to all

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Quality all the way!! I had a wonderful experience. The sales staff was informative, the workers were caring, and the quote i was given was right on the money. I recommend STI movers to anyone needing moving service.

3
★★★★★

Quality all the way!! I had a wonderful experience. The sales staff was informative, the workers were caring, and the quote i was given was right on the money. I recommend STI movers to anyone needing moving service.

.

We especially want to commend your crew. They were extremely careful, courteous, quiet and efficient. We were impressed with their professionalism!

5
★★★★★

We especially want to commend your crew. They were extremely careful, courteous, quiet and efficient. We were impressed with their professionalism!

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STI Movers were professional, on time, and upfront about how much the hourly rate would be. They were fast, efficient... didn't break anything and prorated the hour... They ended up cheaper than the "cheap" movers... They called me back

3
★★★★★

STI Movers were professional, on time, and upfront about how much the hourly rate would be. They were fast, efficient... didn't break anything and prorated the hour... They ended up cheaper than the "cheap" movers... They called me back

.

Three men you sent were great, very responsible, easy to work with, careful with our things. Thanks a lot.

5
★★★★★

Three men you sent were great, very responsible, easy to work with, careful with our things. Thanks a lot.

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We wanted to write and thank you for the outstanding service we received from STI Movers and you load and unload teams. You did an excellent job on the estimate even though we added insurance and one more bed to the inventory, the price

3
★★★★★

We wanted to write and thank you for the outstanding service we received from STI Movers and you load and unload teams. You did an excellent job on the estimate even though we added insurance and one more bed to the inventory, the price

.

These guys were great! They were fast, careful and very professional. Showed up early on the day of the move and always quick to answer emails/phone calls before the moving date. They even had time to put together some of my furniture after moving everything. The service was well worth it and I will definitely use them next time I move.

5
★★★★★

These guys were great! They were fast, careful and very professional. Showed up early on the day of the move and always quick to answer emails/phone calls before the moving date. They even had time to put together some of my furniture after moving everything. The service was well worth it and I will definitely use them next time I move.

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Bret showed up early, was pleasant and took the move seriously. He was more careful with my stuff than I am. I have used movers before and been disappointed. Bret is excellent. First time I have used citysearch for a service and the Bret

3
★★★★★

Bret showed up early, was pleasant and took the move seriously. He was more careful with my stuff than I am. I have used movers before and been disappointed. Bret is excellent. First time I have used citysearch for a service and the Bret

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the best moving company out there. Did an amazing and time efficient job on our long distance move. Sad we won't be able to hire them again now.

5
★★★★★

the best moving company out there. Did an amazing and time efficient job on our long distance move. Sad we won't be able to hire them again now.

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Everything was done very well! STI Movers were excellent! Your workers were both efficient and courtious! Thanks!

3
★★★★★

Everything was done very well! STI Movers were excellent! Your workers were both efficient and courtious! Thanks!

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I used STI services recently, they deserve all the good reviews. I will recommend them without hesitation. They were on time, they finished quickly, no hidden fees . There is really no reason to shop around, just phone them get a quote and you done.

5
★★★★★

I used STI services recently, they deserve all the good reviews. I will recommend them without hesitation. They were on time, they finished quickly, no hidden fees . There is really no reason to shop around, just phone them get a quote and you done.

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Almost no one likes to move, but when you do have to, having movers like STI Movers makes it a pleasure. they came to my house to give an accurate estimate and made every effort to make the move as smooth as possible. Thank you

3
★★★★★

Almost no one likes to move, but when you do have to, having movers like STI Movers makes it a pleasure. they came to my house to give an accurate estimate and made every effort to make the move as smooth as possible. Thank you

.

Very well organized. From providing estimate to booking elevator to actual moving day...excellent communication throughout. Movers were very careful and patient with some larger pieces and challenging doorways! In good spirits and very friendly. Excellent service all around

5
★★★★★

Very well organized. From providing estimate to booking elevator to actual moving day...excellent communication throughout. Movers were very careful and patient with some larger pieces and challenging doorways! In good spirits and very friendly. Excellent service all around

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We went with STI Movers based on the many positive reviews and we're very happy we did. Max and his team did not disappoint! Excellent service! I would definitely hire them again, and I would recommend them to anyone.

5
★★★★★

We went with STI Movers based on the many positive reviews and we're very happy we did. Max and his team did not disappoint! Excellent service! I would definitely hire them again, and I would recommend them to anyone.

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