Lexington Eye Associates

★★★★☆
  • 133 Littleton Rd Ste 204

    Westford, MA 01886

    Map & Directions
  • 978-589-9919

About Lexington Eye Associates

Hours
Mon-Fri 8am-5pm

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3.5 6
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This was such a welcomed change from the other eye docs that I have seen over the years. I don't know if something has changed over the last few years, but the earlier posts about this place seem way off. I had the best experience I have

3
★★★★★

This was such a welcomed change from the other eye docs that I have seen over the years. I don't know if something has changed over the last few years, but the earlier posts about this place seem way off. I had the best experience I have

.

The Westford office of Lexington Eye Associates was great. Super convenient location for me. The staff was friendly and treated us very well. Dr. McCoy did a fantastic job and treated us like we were family. Highly recommend using this practice.

5
★★★★★

The Westford office of Lexington Eye Associates was great. Super convenient location for me. The staff was friendly and treated us very well. Dr. McCoy did a fantastic job and treated us like we were family. Highly recommend using this practice.

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The doctors are knowledgeable and nice to the children. The front desk staff are rude, snippy and arrogant! My first experience with them was so negative that I decided to try sending my children with their nana because I figured they would surely be nicer in their dealings with an elderly nana. Well, needless to say, they were not. She told me she completely understood why I didn't want to accompany the children to their appointment because they were just as snippy and cold in their dealings with her! She also said she understood why I still brought the children there because the doctor was very nice during the children's exams. It's too bad because the doctors are really wonderful and it's their exam and treatment of the children that counts but they really need to put a stop to the HORROR SHOW that is their front desk and pull the reins in on their support staff! Clearly, from the other reviews posted, it is an ongoing problem and has cost them patients. Save yourself the aggravation and try one of their other locations in Arlington, Concord or Lexington...I couldn't imagine their front desk staff could be as unbearable to deal with as those at the Westford location. Their doctors are the ONLY REASON I have put up w/the foolishness at the front desk in Westford. I just keep trying to ignore it and focus on the fact that the children are getting excellent vision care.

2
★★☆☆☆

The doctors are knowledgeable and nice to the children. The front desk staff are rude, snippy and arrogant! My first experience with them was so negative that I decided to try sending my children with their nana because I figured they would surely be nicer in their dealings with an elderly nana. Well, needless to say, they were not. She told me she completely understood why I didn't want to accompany the children to their appointment because they were just as snippy and cold in their dealings with her! She also said she understood why I still brought the children there because the doctor was very nice during the children's exams. It's too bad because the doctors are really wonderful and it's their exam and treatment of the children that counts but they really need to put a stop to the HORROR SHOW that is their front desk and pull the reins in on their support staff! Clearly, from the other reviews posted, it is an ongoing problem and has cost them patients. Save yourself the aggravation and try one of their other locations in Arlington, Concord or Lexington...I couldn't imagine their front desk staff could be as unbearable to deal with as those at the Westford location. Their doctors are the ONLY REASON I have put up w/the foolishness at the front desk in Westford. I just keep trying to ignore it and focus on the fact that the children are getting excellent vision care.

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I was early for my appointment at 10:45. At 11:20 I still had not seen the doctor, and my file was third in the slot. This is usual for them, but I have decided that it is not acceptable for me. I get docked pay for time off work. I think the doctors are o.k, but the front desk personnel are not friendly.

1
★☆☆☆☆

I was early for my appointment at 10:45. At 11:20 I still had not seen the doctor, and my file was third in the slot. This is usual for them, but I have decided that it is not acceptable for me. I get docked pay for time off work. I think the doctors are o.k, but the front desk personnel are not friendly.

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The doctors at this practice are competent. The front desk is where this practice has problems. I have never had anyone colder or ruder answer my call, and this is an ongoing problem, Too bad, because the office does have a good reputation.

3
★★★☆☆

The doctors at this practice are competent. The front desk is where this practice has problems. I have never had anyone colder or ruder answer my call, and this is an ongoing problem, Too bad, because the office does have a good reputation.

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.

This is a great group. There are pediatric and adult opthomologists. They do excellent screening for individuals eye problems. They are only open during the week. The pedidatric opthomologist is there once a week. They spend a lot of time with the patient. The staff is friendly and efficient. They take most major insurance plans. They are conveniently located in Westford with a bigger office in Concord. There is ample parking and it is free.

4
★★★★☆

This is a great group. There are pediatric and adult opthomologists. They do excellent screening for individuals eye problems. They are only open during the week. The pedidatric opthomologist is there once a week. They spend a lot of time with the patient. The staff is friendly and efficient. They take most major insurance plans. They are conveniently located in Westford with a bigger office in Concord. There is ample parking and it is free.

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