New Country Audi Of Greenwich

★★★★★
  • 181 West Putnam Avenue

    Greenwich, CT 06830

    Map & Directions
  • 203-661-1800

About New Country Audi Of Greenwich

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Sales: Mon - Fri, 9am - 7pm; Sat, 9am - 5pm. Service: Mon - Fri, 7am - 6pm; Sat, 8am - 1pm
5.0 1
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NEW COUNTRY AUDI OF GREENWICH IS THE BEST OF THE BEST. I received a generous trade-in value for my old car and a competitive price on my new Audi. Bill Sigler, my salesperson, and Jason Lee, the General Sales manager, worked very hard from the outset to structure a deal that worked for everyone. There was no good cop/bad cop only a true effort to achieve a WIN-WIN. The closing went smoothly with no surprises Kelly Anderson, who handled all the paperwork, is a real pro. I put down a deposit on a Thursday (on a car still in a plastic wrapper) and picked up my new Audi perfectly preped the following day.

When a small service problem developed on a Saturday afternoon a couple of months later, New Country Audi had a certified Audi technician, Jose Rivas, at my home at 8:00AM the following Monday morning! When it became clear that the repair required equipment only available at the dealership, Jose followed me to dealers service area to insure my safe arrival. Notwithstanding the fact that I did not have a service appointment, Mike Ruggiero, my service consultant, arranged to have my car repaired immediately, while I waited in an extraordinarily clean and comfortable waiting area with free internet and great coffee. Most important, my car was fixed right the first time.

Moreover, the repair itself was immaculate no fingerprints, no marks on an interior panel that had to be removed, no evidence whatsoever that the car had been repaired other than the fact that it sparkled when returned to me by the service departments valet parking attendant. (New Country routinely provides a very thorough complementary wash and vacuum for cars serviced at the dealership even the windows were cleaned on the inside and outside.) The day after the repair was completed I received a follow-up call from the Service Department to inquire as to whether everything was OK. In addition, in response to a highly technical question I had about how to correctly operate my new car, I received a call from Mike Dawkins, the shop foreman. Mike who knows everything there is to know about Audi patiently took time to explain the operation of some of the more complex features on my new car.

In summary, on every occasion I have dealt with anyone at New Country Audi I have always received service far superior to that I have received anywhere else.

5
★★★★★

NEW COUNTRY AUDI OF GREENWICH IS THE BEST OF THE BEST. I received a generous trade-in value for my old car and a competitive price on my new Audi. Bill Sigler, my salesperson, and Jason Lee, the General Sales manager, worked very hard from the outset to structure a deal that worked for everyone. There was no good cop/bad cop only a true effort to achieve a WIN-WIN. The closing went smoothly with no surprises Kelly Anderson, who handled all the paperwork, is a real pro. I put down a deposit on a Thursday (on a car still in a plastic wrapper) and picked up my new Audi perfectly preped the following day.

When a small service problem developed on a Saturday afternoon a couple of months later, New Country Audi had a certified Audi technician, Jose Rivas, at my home at 8:00AM the following Monday morning! When it became clear that the repair required equipment only available at the dealership, Jose followed me to dealers service area to insure my safe arrival. Notwithstanding the fact that I did not have a service appointment, Mike Ruggiero, my service consultant, arranged to have my car repaired immediately, while I waited in an extraordinarily clean and comfortable waiting area with free internet and great coffee. Most important, my car was fixed right the first time.

Moreover, the repair itself was immaculate no fingerprints, no marks on an interior panel that had to be removed, no evidence whatsoever that the car had been repaired other than the fact that it sparkled when returned to me by the service departments valet parking attendant. (New Country routinely provides a very thorough complementary wash and vacuum for cars serviced at the dealership even the windows were cleaned on the inside and outside.) The day after the repair was completed I received a follow-up call from the Service Department to inquire as to whether everything was OK. In addition, in response to a highly technical question I had about how to correctly operate my new car, I received a call from Mike Dawkins, the shop foreman. Mike who knows everything there is to know about Audi patiently took time to explain the operation of some of the more complex features on my new car.

In summary, on every occasion I have dealt with anyone at New Country Audi I have always received service far superior to that I have received anywhere else.

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