Sign-A-Rama

★☆☆☆☆
WHERE THE WORLD GOES FOR SIGNS
  • 1305 S Glenstone Ave

    Springfield, MO 65804-0301

    Map & Directions
  • 417-886-5050

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There were a few delays in getting the sign completed because they could not do all of it in house. They contacted us to let us know the first time, but we had to keep calling to find out if it was completed. We wanted to have the sign hung. They were going to provide hardware to hang the sign. We never received any of the hardware. We asked about them installing the sign and they never contacted us again about it. We emailed them and called numerous times to find out about getting the hardware and having the installation done. (What sign companies does a sign and doesn't install it?) We even had someone from our office go to their office and ask, and every single person there just passed the buck. ""She's not here right now"", ""He's out of the office"". We never heard anything back from them about the hardware or installation. \n\nThe last time we heard from them is when they called about our invoice being late because we didn't feel we should pay for the entire invoice since they didn't delivery the complete product. I asked the owner if we could work something out, and he said 'sure the hardware is only $2 each, I'll take $10 off the invoice'. What a joke, his company provided customer no-service and that's all he offers. We will never use them again and never suggest anyone else use them.

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There were a few delays in getting the sign completed because they could not do all of it in house. They contacted us to let us know the first time, but we had to keep calling to find out if it was completed. We wanted to have the sign hung. They were going to provide hardware to hang the sign. We never received any of the hardware. We asked about them installing the sign and they never contacted us again about it. We emailed them and called numerous times to find out about getting the hardware and having the installation done. (What sign companies does a sign and doesn't install it?) We even had someone from our office go to their office and ask, and every single person there just passed the buck. ""She's not here right now"", ""He's out of the office"". We never heard anything back from them about the hardware or installation. \n\nThe last time we heard from them is when they called about our invoice being late because we didn't feel we should pay for the entire invoice since they didn't delivery the complete product. I asked the owner if we could work something out, and he said 'sure the hardware is only $2 each, I'll take $10 off the invoice'. What a joke, his company provided customer no-service and that's all he offers. We will never use them again and never suggest anyone else use them.

Pros: Product Quality was great

Cons: Customer No-Service was just that.

Message from Sign-A-Rama

Sign Repair

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Ready-made and custom signs in all sizes and styles including indoor, outdoor, electrical, neon, Braille, window and vehicle graphics, more.

Key Points

  • WHERE THE WORLD GOES FOR SIGNS
 

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