Tracy Volkswagen

★★★☆☆
Drivers Wanted;Cars In Motion;Sales-Service-Parts...
  • 686 Iyannough Rd

    Hyannis, MA 02601

    Map & Directions
  • 508-775-3049

3.0 2
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I have been a long time customer and have never had any issues at Tracy. I have purchased both VW's and AUDI vehicles over the years and have found the entire staff is always professional, friendly and helpful. I always have a loaner vehicle when I make an appointment to bring my car in for service and I recommend them to family and friends!!!

5
★★★★★

I have been a long time customer and have never had any issues at Tracy. I have purchased both VW's and AUDI vehicles over the years and have found the entire staff is always professional, friendly and helpful. I always have a loaner vehicle when I make an appointment to bring my car in for service and I recommend them to family and friends!!!

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We bought our 2009 Volkswagen Jetta TDI from this place, and everything went fine. The salesman was very patient, kind and helpful. We thought we had found the diamond in the rough so to speak, when it comes to car centers.
However the customer service and the service center itself is just terrible. They would take your number down to call you back, and just never call back. We have left emails and voice mails to no avail.
For the past 3 days we have tried to get a hold of the service department to get out 30k service on our car, and it's just impossible to get a hold of someone there.
We're taking our business elsewhere, even if it's a longer.

1
★☆☆☆☆

We bought our 2009 Volkswagen Jetta TDI from this place, and everything went fine. The salesman was very patient, kind and helpful. We thought we had found the diamond in the rough so to speak, when it comes to car centers.
However the customer service and the service center itself is just terrible. They would take your number down to call you back, and just never call back. We have left emails and voice mails to no avail.
For the past 3 days we have tried to get a hold of the service department to get out 30k service on our car, and it's just impossible to get a hold of someone there.
We're taking our business elsewhere, even if it's a longer.

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More about Tracy Volkswagen

Trust our expert technicians for your Audi and Volkswagen service and repairs. We also offer Audi and VW financing.

 

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