Eternal The Spa

★★★★★

About Eternal The Spa

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WORST PLACE!!! Been trying to call for 3 days now. I get a fax. So I faxed asking someone to call me. Nothing. I emailed from their website. Nothing. I just send my husband down to see if they are still in business. He got me the

3
★★★★★

WORST PLACE!!! Been trying to call for 3 days now. I get a fax. So I faxed asking someone to call me. Nothing. I emailed from their website. Nothing. I just send my husband down to see if they are still in business. He got me the

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Very upset! I received a gift certificate and have been trying to use it but can never get a person on the phone. I finally reached some one and was told I would get a call back. I never received a call and then four days later the

3
★★★★★

Very upset! I received a gift certificate and have been trying to use it but can never get a person on the phone. I finally reached some one and was told I would get a call back. I never received a call and then four days later the

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The experiences I've had at Eternal The Spa have been NOTHNG less than incredible- they keep me coming back for more!!!!!!!!!!! These days , we all can agree we need to set aside more time for ourselves....to relax and indulge!!!! From

3
★★★★★

The experiences I've had at Eternal The Spa have been NOTHNG less than incredible- they keep me coming back for more!!!!!!!!!!! These days , we all can agree we need to set aside more time for ourselves....to relax and indulge!!!! From

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Always a great experience!
I've been going to Eternal for about 5yrs and could honestly say I've never had a bad experience. I was shocked to see some of the reviews on this site.
From the minute I walk through the door at Eternal I feel

3
★★★★★

Always a great experience!
I've been going to Eternal for about 5yrs and could honestly say I've never had a bad experience. I was shocked to see some of the reviews on this site.
From the minute I walk through the door at Eternal I feel

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I feel the same way, I would never go back to this spa EVER again... Kim who claims to be the owner seems all over the place and not very caring or have any kind of respect, And the lasers seem to be outdated and over priced. I was hoping

3
★★★★★

I feel the same way, I would never go back to this spa EVER again... Kim who claims to be the owner seems all over the place and not very caring or have any kind of respect, And the lasers seem to be outdated and over priced. I was hoping

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I wouldn't go there again if you paid me. Kim the owner/manager is a horrible person who treats her staff horribly. I was waiting for a waxing while I watched her condescend to her employees right in front of everyone. The staff seemed

3
★★★★★

I wouldn't go there again if you paid me. Kim the owner/manager is a horrible person who treats her staff horribly. I was waiting for a waxing while I watched her condescend to her employees right in front of everyone. The staff seemed

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At long last I have finally found what I have been searching for! After several horrible waxing experiences I was ready to give up. Then a friend refered me to Eternal. Thank God. They were great! When I called to make the appointment

3
★★★★★

At long last I have finally found what I have been searching for! After several horrible waxing experiences I was ready to give up. Then a friend refered me to Eternal. Thank God. They were great! When I called to make the appointment

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I wish there was an option for 0 stars because that's what this business deserves. I made 2 appointments for massages, each about a week in advance. On both occasions they called the night before to confirm my appointment. The day of

3
★★★★★

I wish there was an option for 0 stars because that's what this business deserves. I made 2 appointments for massages, each about a week in advance. On both occasions they called the night before to confirm my appointment. The day of

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I am givng this spa a 2 star rating only because of Rachael the therapist. She was wonderful. I had a very bad experience with the owner/manager Kim. I called a head of time to make a reservation and I had a gift certificate

3
★★★★★

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I am givng this spa a 2 star rating only because of Rachael the therapist. She was wonderful. I had a very bad experience with the owner/manager Kim. I called a head of time to make a reservation and I had a gift certificate

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Upon trying to make an appointment with the owner I was told that you cannot use 2 gift certificates towards the same service. She then asked me if I have ever worked for a large corporation or owned my own business. She said if I did I would know that this is an industry standard. I then called 2 other area spas who said it would be no problem to use 2 gift certificates towards the same service. When I called back to inquire further, the owner began to argue with me the other salon's policy as well as explain in detail how she was sorry that I did not agree with the way she chooses to run her business. I have bought many gift certificates to this spa, and I'm sorry I've given them the business.

I'm sorry, but if you own a small business in this economy, you should take great strides to please a customer, not talk in a demeaning manner to them, argue with them and give them false information.

0
★☆☆☆☆

Upon trying to make an appointment with the owner I was told that you cannot use 2 gift certificates towards the same service. She then asked me if I have ever worked for a large corporation or owned my own business. She said if I did I would know that this is an industry standard. I then called 2 other area spas who said it would be no problem to use 2 gift certificates towards the same service. When I called back to inquire further, the owner began to argue with me the other salon's policy as well as explain in detail how she was sorry that I did not agree with the way she chooses to run her business. I have bought many gift certificates to this spa, and I'm sorry I've given them the business.

I'm sorry, but if you own a small business in this economy, you should take great strides to please a customer, not talk in a demeaning manner to them, argue with them and give them false information.

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When walking into Eternal, The Spa you are greeted promptly by a pretty girl at the desk with a smile. If your a walk in they try to accomodate you but if they can't theyll set you up with an appointment for a another day. If you have an appoitment you are walked into a beautiful room where they ask you if you need anything. The staff is personable and kind. The services are very very good. I have had a massage with the two massage therapists, Alissa and Andrea and I got two of the most amazing massages of my life. The prices are moderate and definetly well worth it!

2
★★★★☆

When walking into Eternal, The Spa you are greeted promptly by a pretty girl at the desk with a smile. If your a walk in they try to accomodate you but if they can't theyll set you up with an appointment for a another day. If you have an appoitment you are walked into a beautiful room where they ask you if you need anything. The staff is personable and kind. The services are very very good. I have had a massage with the two massage therapists, Alissa and Andrea and I got two of the most amazing massages of my life. The prices are moderate and definetly well worth it!

Pros: Staff, services and prices.

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I am not commenting on the spas service, as I never got far enough to experience it. The customer service was less than accomodating. The woman I spoke with claimed to be the owner, which makes my unpleasant experience even more upsetting. She was rude and got personal, which caused me to cancel my appointment. Upon discussing my experience with others in my area, it turns out some knew of this individual and her less than stellar reputation.

1
★★☆☆☆

I am not commenting on the spas service, as I never got far enough to experience it. The customer service was less than accomodating. The woman I spoke with claimed to be the owner, which makes my unpleasant experience even more upsetting. She was rude and got personal, which caused me to cancel my appointment. Upon discussing my experience with others in my area, it turns out some knew of this individual and her less than stellar reputation.

 

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