O'Donnell Plumbing, Heating & Air

I have used the company for many years. They are always on time, reliable and knowledgeable. They provide some of the best customer service I have ever seen. Job well done O'Donnell's... as usual!

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Wanted to use a local plumber to do a sewer video inspection on a home we were purchasing. Big mistake. First guy got the camera stuck on a "break in the line" and called for backup. Second guy called, managed to get their snake jammed in their too. Finally they called John and got their equipment out three hours later. They charged me an extra $350 because they had to use their snake to free the camera before they would give me their written report for negotiating with the sellers.
Seller's plumber took 15mins to prove their "break" was actually a check valve to prevent back-flow. Contacted John and Gretchen, their only response was "sometimes we all make mistakes" and refused to even refund even 1/2 of the $700 I wasted. Never-ever use these clowns.

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1 out of 2 people found this review helpful.

I have used O'Donnell multiple times and they are always on time, efficient and clean. They always take the time to explain the problem and potential repairs fully.

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0 out of 2 people found this review helpful.

John O'Donnell & Sons have been around for many years. I have used them numerous times over the years for plumbing service work. They always show up on time, do the job right, and leave the job site clean and neat.

Pros: Great service
Cons: Bit high priced

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1 out of 3 people found this review helpful.