Five Stars Movers

★★★☆☆
  • 140 Tremont Street

    Brighton, MA 02135

    Map & Directions
  • 617-787-2800

About Five Stars Movers

Categories
  • Moving Companies
Hours
M-Su 7am-9pm
Associations
  • B.B.B A+ rating
Emails
  • info@fivestarsmovers.com
Year Established
  • 2005
Keywords
  • Boston moving Service
  • Boston local movers
  • Movers
Specialties
  • Long Distance Relocations
Payment Options
  • American Express
  • Discover
  • Visa
  • Cash
  • MasterCard

Transportation & Storage

Transportation & Storage
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      .

      I hired 5 star movers for a move from NH to CT on March 1.. The guys were 2 hours late, without a call. Then proceeded to move my things. They were nice enough, but when we got to the destination they ripped a leather couch that was 3 months old, scratched or broke a coffee table, 2 end tables, a couch table, and a wine rack. They scratched up my bedroom set. And in the process of the move they scratched the hell out of my hard wood floors. I filed a claim, which is a total joke, the company they use CSI Pros in Florida, likes to make believe they didnt get your paperwork so they cant even process it (4 times I sent it to them along with pictures of all the damage. First of all it's per pound (my own fault) which wont replace a coffee table, and since my landlord is having his own guys doing the floors and billing me, I cant include that in my claim. Avoid the aggravation and dont use these guys, you cant win any way around.

      1
      ★☆☆☆☆

      I hired 5 star movers for a move from NH to CT on March 1.. The guys were 2 hours late, without a call. Then proceeded to move my things. They were nice enough, but when we got to the destination they ripped a leather couch that was 3 months old, scratched or broke a coffee table, 2 end tables, a couch table, and a wine rack. They scratched up my bedroom set. And in the process of the move they scratched the hell out of my hard wood floors. I filed a claim, which is a total joke, the company they use CSI Pros in Florida, likes to make believe they didnt get your paperwork so they cant even process it (4 times I sent it to them along with pictures of all the damage. First of all it's per pound (my own fault) which wont replace a coffee table, and since my landlord is having his own guys doing the floors and billing me, I cant include that in my claim. Avoid the aggravation and dont use these guys, you cant win any way around.

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      .

      I was thrilled with the work your company did for us. They were on time, courteous, efficient, professional, organized, their attention to detail and willingness to do whatever I wanted was not only much appreciated but also extremely satisfying. This is the second time I've used your moving company and would not only use them again if/when the need arises but also highly recommend Five Stars Movers.??

      5
      ★★★★★

      I was thrilled with the work your company did for us. They were on time, courteous, efficient, professional, organized, their attention to detail and willingness to do whatever I wanted was not only much appreciated but also extremely satisfying. This is the second time I've used your moving company and would not only use them again if/when the need arises but also highly recommend Five Stars Movers.??

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      .

      We are very happy with Five Star Movers so we keep using their company every time whenever we move. The first move was interstate from DC to MA, and the two latter moves were in MA. We are very satisfied each time at how Five Star Movers handled our furniture, the amount of time it took for each move, and the cost for their service. Also the staff is professional and pleasant. We would recommend Five Star Movers to everyone who is looking for an excellent moving company.

      Anna and Luba

      2
      ★★★★★

      We are very happy with Five Star Movers so we keep using their company every time whenever we move. The first move was interstate from DC to MA, and the two latter moves were in MA. We are very satisfied each time at how Five Star Movers handled our furniture, the amount of time it took for each move, and the cost for their service. Also the staff is professional and pleasant. We would recommend Five Star Movers to everyone who is looking for an excellent moving company.

      Anna and Luba

      Pros: Fast, reliable, at a good cost!

      Cons: No cons---overall excellent movers!

      .

      I move on September 5 with Five Stars Movers and it was a really good experience.
      They are very professional, the movers their very fast, I pay only $394.50 for a 2 bedrooms apt move. from Methuen to Lowell. I get 3 movers with the truck. My apt it is full of furniture, I did pay nothing extra. Blankets are free, they don't charge extra for fuel and they are really nice. I don't know way there is people complaining about. their very good, their honest and respectful people. Like my sister sayd? people never happy, if is hot, they complain because is hot, if is cold, they complain because is cold. some people want to have everything for free. I really recommend Five Stars Movers. Some one has to create a site to place the name of all those difficult people, people that it like to complain about everything.
      Thank you Five Stars God Bless Your company.

      2
      ★★★★★

      I move on September 5 with Five Stars Movers and it was a really good experience.
      They are very professional, the movers their very fast, I pay only $394.50 for a 2 bedrooms apt move. from Methuen to Lowell. I get 3 movers with the truck. My apt it is full of furniture, I did pay nothing extra. Blankets are free, they don't charge extra for fuel and they are really nice. I don't know way there is people complaining about. their very good, their honest and respectful people. Like my sister sayd? people never happy, if is hot, they complain because is hot, if is cold, they complain because is cold. some people want to have everything for free. I really recommend Five Stars Movers. Some one has to create a site to place the name of all those difficult people, people that it like to complain about everything.
      Thank you Five Stars God Bless Your company.

      .

      i dont know why there is some people here complaining. i moved with them and they did an exeptional job packing my stuff at a professional level for a very good price they did not take longer than 3 hours to move all my stuff from canton to medford mass. i was very happy with the service and yes i would recommend it to anyone who wants to spend less and get more.

      2
      ★★★★★

      i dont know why there is some people here complaining. i moved with them and they did an exeptional job packing my stuff at a professional level for a very good price they did not take longer than 3 hours to move all my stuff from canton to medford mass. i was very happy with the service and yes i would recommend it to anyone who wants to spend less and get more.

      .

      Moved in May. 4 of 8 moved items had damage. A china cabinet door was not taped before move and snapped off in transit. I was told the door would be repaired asap...this is October and I have been following up regularly. Terrible company to work woth, definite amateurs.

      0
      ★☆☆☆☆

      Moved in May. 4 of 8 moved items had damage. A china cabinet door was not taped before move and snapped off in transit. I was told the door would be repaired asap...this is October and I have been following up regularly. Terrible company to work woth, definite amateurs.

      Cons: Unprofessional, careless

      .

      First, I never received written confirmation as to the charges that would be incurred for my move. Because it was a small move I was initially not concerned about not receiving this. The problem with that was that I was told moving blankets would cost $2 each, but was charged $3 each. The major problem I had with this company was that their workers could not remove a couch through the doorway of my North End apartment. The couch was easily brought in when I purchased it. They spent 45 minutes trying to get the couch out. For the sake of time I had them leave the couch. A friend and I (neither with professional moving experience) were able to get the couch out in 10 minutes. When I tried contacting the manager of Five Stars it took me a week to get in touch with them. After not hearing from him I requested a claim form to get a credit for the time they took unsuccessfully trying to move the couch. It took 2 days for them to email the form to me. After completing the form I never heard back from them, and have been continually trying to contact them, with no success. I would never recommend this company to anyone.

      0
      ★☆☆☆☆

      First, I never received written confirmation as to the charges that would be incurred for my move. Because it was a small move I was initially not concerned about not receiving this. The problem with that was that I was told moving blankets would cost $2 each, but was charged $3 each. The major problem I had with this company was that their workers could not remove a couch through the doorway of my North End apartment. The couch was easily brought in when I purchased it. They spent 45 minutes trying to get the couch out. For the sake of time I had them leave the couch. A friend and I (neither with professional moving experience) were able to get the couch out in 10 minutes. When I tried contacting the manager of Five Stars it took me a week to get in touch with them. After not hearing from him I requested a claim form to get a credit for the time they took unsuccessfully trying to move the couch. It took 2 days for them to email the form to me. After completing the form I never heard back from them, and have been continually trying to contact them, with no success. I would never recommend this company to anyone.

      .

      we hired them for an interstate move, they called us everyday until they got their 10% down payment. On pick-up day (6/27/07) they showed up in a rental truck and jacked-up the price after loading the truck. They promised to deliver in 7-10 days. THEY HAVEN'T DELIVER OUR STUFF YET IT HAS BEEN 25 DAYS TODAY!!!!! (7/22/07). They claim the truck broke down somewhere on the road, they wouldn't say when or where (when we offered to drive a truck ourselves to where they are broken down to claim our stuff) they wouldn't tell us where and said they needed 3 days initially then when 3 days passed they said another week to wait for a part to arrive from I don't know where. The staff is completely clueless and not honest at all: phrases like "we'll call you back in 30 minutes" and "the manager will call you tomorrow", and "I have to get hold of dispatch" ...are routine sayings and nothing happens afterwards. Bad communications, constant lies. Then finally, they claimed they hired another truck to finish the move and they offered less than 10% discount although they are more than 2 weeks late, and promised to delivery yesterday and of course they didn't. Shocker! Very shady business! Not sure what will happen next but will try to keep you posted.

      1
      ★☆☆☆☆

      we hired them for an interstate move, they called us everyday until they got their 10% down payment. On pick-up day (6/27/07) they showed up in a rental truck and jacked-up the price after loading the truck. They promised to deliver in 7-10 days. THEY HAVEN'T DELIVER OUR STUFF YET IT HAS BEEN 25 DAYS TODAY!!!!! (7/22/07). They claim the truck broke down somewhere on the road, they wouldn't say when or where (when we offered to drive a truck ourselves to where they are broken down to claim our stuff) they wouldn't tell us where and said they needed 3 days initially then when 3 days passed they said another week to wait for a part to arrive from I don't know where. The staff is completely clueless and not honest at all: phrases like "we'll call you back in 30 minutes" and "the manager will call you tomorrow", and "I have to get hold of dispatch" ...are routine sayings and nothing happens afterwards. Bad communications, constant lies. Then finally, they claimed they hired another truck to finish the move and they offered less than 10% discount although they are more than 2 weeks late, and promised to delivery yesterday and of course they didn't. Shocker! Very shady business! Not sure what will happen next but will try to keep you posted.

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      .

      the best place some one would wanna work good customer services polite reps excellent place to move with resonable rates etc

      2
      ★★★★★

      the best place some one would wanna work good customer services polite reps excellent place to move with resonable rates etc

      Pros: thumbs up

      Cons: no cons strictly pros

      Message from Five Stars Movers

      Five Stars Movers offers a quality white glove moving experience that cannot be beat. Having a mover you can trust is essential in the moving process. Everyone wants to hire a Boston, MA moving company at an affordable price. Part of our Boston, MA moving services is to provide customers with expert support from the beginning to the end of your move. We will handle coordinating everything you will need on your moving day. Planning and preparation for your moving day is a key element and we understand the difficulties involved in leaving your home or apartment and moving to a new city. Let us help you with the entire moving process from packing and loading to unpacking and unloading.

      Yext PowerListings

       

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