The UPS Store

★☆☆☆☆
  • 315 Flatbush Ave

    Brooklyn, NY 11217

    Map & Directions
  • 718-701-5294

About The UPS Store

Hours
Mon-Fri 8am-7pm, Sat 10am-5pm

Transportation & Storage

Transportation & Storage
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sent a suitcase to my vacation destination, paid $50 to get it there the next day. package didn't arrive the next day and when I called, they said when it arrived I should call for a full refund. it arrived 4 days later, and when I called for a refund they said there was nothing they could do, they were just a storefront for UPS. when I called the UPS 800 number they said there was nothing they could do, I would have to deal with the storefront. needless to say, I will never, ever use UPS again for A) unacceptably late delivery and B) a broken promise of reimbursement for the inconvenience and C) having a dislocated internal system where each department blames the other department for the mistake, passing off the real punishment to the customer. it only gets one star because it won't let me publish with no stars.

0
★☆☆☆☆

sent a suitcase to my vacation destination, paid $50 to get it there the next day. package didn't arrive the next day and when I called, they said when it arrived I should call for a full refund. it arrived 4 days later, and when I called for a refund they said there was nothing they could do, they were just a storefront for UPS. when I called the UPS 800 number they said there was nothing they could do, I would have to deal with the storefront. needless to say, I will never, ever use UPS again for A) unacceptably late delivery and B) a broken promise of reimbursement for the inconvenience and C) having a dislocated internal system where each department blames the other department for the mistake, passing off the real punishment to the customer. it only gets one star because it won't let me publish with no stars.

Pros: convenient

Cons: can't trust delivery dates, no compensation if late

Message from The UPS Store

The UPS StoreĀ® offers retail shipping, postal and business service centers. The UPS Store comprises more than 4,300 independently owned locations, providing convenient and value-added business services.

More about The UPS Store

Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, House Accounts, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

 

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