Sequels Home

★★★★☆
  • 417 S Main St

    Bourbonnais, IL 60914

    Map & Directions
  • 815-932-9939

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Welcome Home-Designer's Touch

588 William Latham Dr Ste 9 Bourbonnais, IL

3.6429 14
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I have taken things here in the past and too have had items disappear off the rack with no explanation but really didn't think too much of it. After reading the reviews today I plan on going through the 4 bags I'm taking in and pulling out a few things that I don't want to risk being "stolen" or sold without any proof.
I hope the owner and ladies at this store are aware of these reviews so that they may fix the problem and their reputation.

3
★★★☆☆

I have taken things here in the past and too have had items disappear off the rack with no explanation but really didn't think too much of it. After reading the reviews today I plan on going through the 4 bags I'm taking in and pulling out a few things that I don't want to risk being "stolen" or sold without any proof.
I hope the owner and ladies at this store are aware of these reviews so that they may fix the problem and their reputation.

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.

As an avid resale shopper I shop resale everywhere. This is my favorite store yet! So cute and organized! Love my purchases! Also...the items I consigned allowed my to get new school clothes for my kids this year. LOVE IT!

5
★★★★★

As an avid resale shopper I shop resale everywhere. This is my favorite store yet! So cute and organized! Love my purchases! Also...the items I consigned allowed my to get new school clothes for my kids this year. LOVE IT!

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1 out of 1 people found this review helpful.

.

Before you ever enter the business you should know that besides being less than friendly or helpful this store does not hire women with retail knowledge or any idea of names or brands. On a recent trip I dropped off 7 items only to be told "we are too busy to look at them right now" and then my VERY expensive shoes were "magically" donated to Goodwill. When questinoed I was told it was my fault for not telling them they were expensive...excuse me! They sell clothing! Now when I want to close my account I have two more items missing and no one can account for them. "Oh, they must have been stolen" was what I was told over the phone. When asked for a report of my account for the last year I have also been told that it's not available. Quick...someone call the IRS! How in the world can you run a business and not know what your customers have sold or donated? RIP OFF is all I can say. The owner is a bully who does not take any personal repsonbility for his employees or their lack of knowledge. When given a chance to make it right he did not. If you shop here you either like abuse or just plain don't care what happens to your items. My advice is to go somewhere else with your items if you truly want to re-sell them or donate them yourself.
Annonymous

1
★☆☆☆☆

Before you ever enter the business you should know that besides being less than friendly or helpful this store does not hire women with retail knowledge or any idea of names or brands. On a recent trip I dropped off 7 items only to be told "we are too busy to look at them right now" and then my VERY expensive shoes were "magically" donated to Goodwill. When questinoed I was told it was my fault for not telling them they were expensive...excuse me! They sell clothing! Now when I want to close my account I have two more items missing and no one can account for them. "Oh, they must have been stolen" was what I was told over the phone. When asked for a report of my account for the last year I have also been told that it's not available. Quick...someone call the IRS! How in the world can you run a business and not know what your customers have sold or donated? RIP OFF is all I can say. The owner is a bully who does not take any personal repsonbility for his employees or their lack of knowledge. When given a chance to make it right he did not. If you shop here you either like abuse or just plain don't care what happens to your items. My advice is to go somewhere else with your items if you truly want to re-sell them or donate them yourself.
Annonymous

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1 out of 1 people found this review helpful.

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I worried about the service I would receive after reading the mixed review, but drove from Indiana because we were looking for a homecoming dress. The first employee that I had contact with was curt, I felt Iike I was bothering her. The second employee was polite and offered suggestions on where to find a dress. To make a long story short, I think this shop would be good if you lived locally, it is not worth a long drive!

3
★★★☆☆

I worried about the service I would receive after reading the mixed review, but drove from Indiana because we were looking for a homecoming dress. The first employee that I had contact with was curt, I felt Iike I was bothering her. The second employee was polite and offered suggestions on where to find a dress. To make a long story short, I think this shop would be good if you lived locally, it is not worth a long drive!

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2 out of 2 people found this review helpful.

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I have recently brought my fall items in to Sequels and was very impressed with the selection of clothing and accessories. The store does not feel like a typical second hand store. The staff was very friendly and eager to help. They had a huge variety of new purses and I had a very hard time figuring out which one I wanted, they were all so fun! The best part about it is obviously the price but to be able to bring in my items and check in occasionaly and receive payment for them is great. My items sold so quickly probably because of the high traffic that goes in and out of the store. Great asset to our community!

5
★★★★★

I have recently brought my fall items in to Sequels and was very impressed with the selection of clothing and accessories. The store does not feel like a typical second hand store. The staff was very friendly and eager to help. They had a huge variety of new purses and I had a very hard time figuring out which one I wanted, they were all so fun! The best part about it is obviously the price but to be able to bring in my items and check in occasionaly and receive payment for them is great. My items sold so quickly probably because of the high traffic that goes in and out of the store. Great asset to our community!

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2 out of 4 people found this review helpful.

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I've been dropping stuff off for a couple of years at Sequels and have always been pretty happy until the last few times. Seems like the staff are too consumed with hanging and looking over the clothing that is in piles all over the counter space rather than acknowledging the customers walking in the door. I had dropped some stuff off several months ago, and went back within the 45 days to pick up my remaining items. According to the computer records I should have had at least 5 items out on the racks. These items were no where to be found. I was then told "Sorry, maybe they sold!" Well if they sold, where's my $$$$?Not the way a business should be ran. I'm to the point where I'd almost rather give the clothes away to someone who needs them, then get ripped off.

2
★★☆☆☆

I've been dropping stuff off for a couple of years at Sequels and have always been pretty happy until the last few times. Seems like the staff are too consumed with hanging and looking over the clothing that is in piles all over the counter space rather than acknowledging the customers walking in the door. I had dropped some stuff off several months ago, and went back within the 45 days to pick up my remaining items. According to the computer records I should have had at least 5 items out on the racks. These items were no where to be found. I was then told "Sorry, maybe they sold!" Well if they sold, where's my $$$$?Not the way a business should be ran. I'm to the point where I'd almost rather give the clothes away to someone who needs them, then get ripped off.

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2 out of 2 people found this review helpful.

.

First time ever bringing items to a shop to sell on consignment.Brought in the items and a young lady took them out of the garment bag.....stepped all over the bottom of the dresses (2 formals) and hung them on a short rack. Did not acknowledge me in any way.So I thought I needed to wait for them to be checked in. Was told to sign the form on the counter and fill out some small slip which included my name etc.... Waited another 20 minutes...no acknowledgement from anyone. Finally after 45 minutes of hovering around the counter area another young lady looked at me at said " oh, your all done".. Done with what? I hadn't been given any receipt for the items i brought in, nothing had been explained to me as to how long the items would be kept or what price they would try to sell them for.. All I knew from what little paperwork there was to read and sign was that after 45 days I had to pick them up if they didn't sell and it would cost me $1.00.After asking a few questions I was told what price they would sell for and the young gal wrote down the pick-up date on a business card and said to call if I had any more questions.One week later I called to see if any of the items had sold. One item had and the amount on "my account" was less than 50% of the selling price. When I asked why I was told that it cost $5.00 to open an account. Again something that was not explained to me. I was then told it was all explained on the form I signed. Of course I mentioned that I did not get a copy of that either and was informed that they do not let copies leave the store.I am picking up the money in "my account" tomorrow and what ever items did not sell. Yes it will cost me another $1.00 but I would much rather donate the items to a worthy organization than deal with these people any longer.

2
★★☆☆☆

First time ever bringing items to a shop to sell on consignment.Brought in the items and a young lady took them out of the garment bag.....stepped all over the bottom of the dresses (2 formals) and hung them on a short rack. Did not acknowledge me in any way.So I thought I needed to wait for them to be checked in. Was told to sign the form on the counter and fill out some small slip which included my name etc.... Waited another 20 minutes...no acknowledgement from anyone. Finally after 45 minutes of hovering around the counter area another young lady looked at me at said " oh, your all done".. Done with what? I hadn't been given any receipt for the items i brought in, nothing had been explained to me as to how long the items would be kept or what price they would try to sell them for.. All I knew from what little paperwork there was to read and sign was that after 45 days I had to pick them up if they didn't sell and it would cost me $1.00.After asking a few questions I was told what price they would sell for and the young gal wrote down the pick-up date on a business card and said to call if I had any more questions.One week later I called to see if any of the items had sold. One item had and the amount on "my account" was less than 50% of the selling price. When I asked why I was told that it cost $5.00 to open an account. Again something that was not explained to me. I was then told it was all explained on the form I signed. Of course I mentioned that I did not get a copy of that either and was informed that they do not let copies leave the store.I am picking up the money in "my account" tomorrow and what ever items did not sell. Yes it will cost me another $1.00 but I would much rather donate the items to a worthy organization than deal with these people any longer.

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3 out of 3 people found this review helpful.

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I have dropped off clothing--they have verbally acknowledged accepting items--and I have returned to that some items brought in were not on the printout for my account. Be sure to wait for a printed read out of what you have left. Also, clothes sometimes disappear from their racks. This has happened with items I have brought in. This is a somewhat sleazy store. Best to avoid it altogether.

1
★☆☆☆☆

I have dropped off clothing--they have verbally acknowledged accepting items--and I have returned to that some items brought in were not on the printout for my account. Be sure to wait for a printed read out of what you have left. Also, clothes sometimes disappear from their racks. This has happened with items I have brought in. This is a somewhat sleazy store. Best to avoid it altogether.

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3 out of 3 people found this review helpful.

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Sequels has been a must stop shopping source for clothes for many years. The staff are warm and friendly. The selection of clothing, season to season is great, as is the quality of the clothing they choose to accept. Womens, mens, kids clothing, they have it all- accesories too! The prices are terrific as well, and occaisionally, they have additional savings during special sales.

PROS: Terrific prices and selection
CONS:

5
★★★★★

Sequels has been a must stop shopping source for clothes for many years. The staff are warm and friendly. The selection of clothing, season to season is great, as is the quality of the clothing they choose to accept. Womens, mens, kids clothing, they have it all- accesories too! The prices are terrific as well, and occaisionally, they have additional savings during special sales.

PROS: Terrific prices and selection
CONS:

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2 out of 2 people found this review helpful.

.

Sequels is absolutely wonderful! Their selection is second-to-none and Michelle (the owner) is the nicest person ever. She treats her customers and consigners like GOLD! She has been known to send flowers for no reason. What an asset to this community.

5
★★★★★

Sequels is absolutely wonderful! Their selection is second-to-none and Michelle (the owner) is the nicest person ever. She treats her customers and consigners like GOLD! She has been known to send flowers for no reason. What an asset to this community.

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1 out of 3 people found this review helpful.

.

THis shop makes you feel like you are shopping in the fanciest, chicest boutique. The atmosphere is friendly, relaxing, and upbeat. The staff always acknowledges you when you come in but isn't pushy. There are plenty of dressing rooms, and they are roomy, comfortable, and pretty.

The best part, however, is that you know that you will always find quality, very gently used items. This isn't your avereage resale shop where you have to dig and pick through stacks of semi-dirty and over worn clothing. You can find everything from shoes to purses, ballgowns to jeans, and fur coats to earrings here.

They specialize in women's clothing, have a large selection of larger sizes, a large children's section, and a smaller, but still adequate men's section.

Fantastic whether you are looking for a new seasonal wardrobe or just that special outfit for a cruise.

PROS: Quality, Prices, Selection, High Standards
CONS: Parking situation can get a little crowded because it is limited

5
★★★★★

THis shop makes you feel like you are shopping in the fanciest, chicest boutique. The atmosphere is friendly, relaxing, and upbeat. The staff always acknowledges you when you come in but isn't pushy. There are plenty of dressing rooms, and they are roomy, comfortable, and pretty.

The best part, however, is that you know that you will always find quality, very gently used items. This isn't your avereage resale shop where you have to dig and pick through stacks of semi-dirty and over worn clothing. You can find everything from shoes to purses, ballgowns to jeans, and fur coats to earrings here.

They specialize in women's clothing, have a large selection of larger sizes, a large children's section, and a smaller, but still adequate men's section.

Fantastic whether you are looking for a new seasonal wardrobe or just that special outfit for a cruise.

PROS: Quality, Prices, Selection, High Standards
CONS: Parking situation can get a little crowded because it is limited

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1 out of 3 people found this review helpful.

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sequels is an awesome 2nd hand store they have everything form clothes(kids mens and womens) and furniture and decorations, this is a must stop store they are very inexpensive and are in a good location easy to find, they have a good size store and are very helpful

4
★★★★☆

sequels is an awesome 2nd hand store they have everything form clothes(kids mens and womens) and furniture and decorations, this is a must stop store they are very inexpensive and are in a good location easy to find, they have a good size store and are very helpful

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1 out of 3 people found this review helpful.

.

WOW, what can I say about this store? Michelle (the owner) should teach a course in customer satisfaction! She is what we all look for in an owner- classy, generous, business savvy, and just plain ole nice. :-) Her store has the nicest clothes and you don't have to break the bank to shop there. Excellent prices, great accessories, fashionable clothes and sizes from babies to plus. DEFINITELY a must when it comes to your shopping!

5
★★★★★

WOW, what can I say about this store? Michelle (the owner) should teach a course in customer satisfaction! She is what we all look for in an owner- classy, generous, business savvy, and just plain ole nice. :-) Her store has the nicest clothes and you don't have to break the bank to shop there. Excellent prices, great accessories, fashionable clothes and sizes from babies to plus. DEFINITELY a must when it comes to your shopping!

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1 out of 3 people found this review helpful.

.

I love it here becasue they always have something great for me that is the latest style. They consign my clothes and today when I walked in I had $37 waiting for me.

5
★★★★★

I love it here becasue they always have something great for me that is the latest style. They consign my clothes and today when I walked in I had $37 waiting for me.

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1 out of 3 people found this review helpful.

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