Heaven Day Spa

★★★☆☆
  • 69 Broad Street

    Milford, CT 06460

    Map & Directions
  • 203-874-2229

About Heaven Day Spa

Categories
  • Massage Therapists
  • Day Spas

Personal Services

Personal Services
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.

I received a gift certficate valued at $160 to Heaven Day Spa. I finally found time in my busy schedule to use it so I called to make an appointment today. Much to my surprise, this business no longer exists. To say I am dissappointed is an understatement!

1
★☆☆☆☆

I received a gift certficate valued at $160 to Heaven Day Spa. I finally found time in my busy schedule to use it so I called to make an appointment today. Much to my surprise, this business no longer exists. To say I am dissappointed is an understatement!

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I heard somewhere that she had left a previous spa in the same fashion. I think we all should go after a class action, there is well over $5000 (which is small claims limit) from the CT site:

A part of Superior Court where you can sue for amounts of up to $5000.
You do not need an attorney.
Magistrates (specially appointed lawyers) hear the cases.
Simple rules of evidence apply, instead of complex rules.
No right to appeal the outcome.

Let's get together and go after her.

1
★☆☆☆☆

I heard somewhere that she had left a previous spa in the same fashion. I think we all should go after a class action, there is well over $5000 (which is small claims limit) from the CT site:

A part of Superior Court where you can sue for amounts of up to $5000.
You do not need an attorney.
Magistrates (specially appointed lawyers) hear the cases.
Simple rules of evidence apply, instead of complex rules.
No right to appeal the outcome.

Let's get together and go after her.

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.

I also have a gift certificate to the spa for $400....someone wrote that another spa is honoring them, which spa? And who do I contact to complain about Heaven Day Spa because I certainly will...

1
★☆☆☆☆

I also have a gift certificate to the spa for $400....someone wrote that another spa is honoring them, which spa? And who do I contact to complain about Heaven Day Spa because I certainly will...

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.

I found out from a disgruntled employee that Susan Thompson is the owner and she lives in Stamford. She was delinquent on a loan and they came to reposess and she tried to say it was a robbery! Then she fired all her staff and took off with everyone's money! She had said that she was being forced into bankruptcy but has not filed. CALL THE ATTY. GENERAL! DON'T LET IT GO! If she does go bankrupt you may still be entitled to your money! Her bankruptcy atty is Brian Kaligian and he is in Orange, CT.

Signed, another upset client!

1
★☆☆☆☆

I found out from a disgruntled employee that Susan Thompson is the owner and she lives in Stamford. She was delinquent on a loan and they came to reposess and she tried to say it was a robbery! Then she fired all her staff and took off with everyone's money! She had said that she was being forced into bankruptcy but has not filed. CALL THE ATTY. GENERAL! DON'T LET IT GO! If she does go bankrupt you may still be entitled to your money! Her bankruptcy atty is Brian Kaligian and he is in Orange, CT.

Signed, another upset client!

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.

They sold me several gift cards (totally over $400) and then closed up shop? They shut down their website, disconnected their phone and left without concern. Unbelievable. I contacted the CT Consumer Protection department, they told me to write them a letter to document this case. If anyone else is in this situation I urge you to contact Consumer Protection and file a formal complaint as well. If anyone has the owners name please post, so we can be on the lookout for future Day Spa scams.

1
★☆☆☆☆

They sold me several gift cards (totally over $400) and then closed up shop? They shut down their website, disconnected their phone and left without concern. Unbelievable. I contacted the CT Consumer Protection department, they told me to write them a letter to document this case. If anyone else is in this situation I urge you to contact Consumer Protection and file a formal complaint as well. If anyone has the owners name please post, so we can be on the lookout for future Day Spa scams.

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.

I bought gift certificates for Christmas last year for myself, my boyfriend and my son and in July bought one for my son's girlfriend, all totalled about $400. I go to make appointments and the phone number has been disconnected. On my way to work today I drove back and the place is empty. I can't believe they would do something like this. At least they could have honored them at another place. Is there anything we can do?

1
★☆☆☆☆

I bought gift certificates for Christmas last year for myself, my boyfriend and my son and in July bought one for my son's girlfriend, all totalled about $400. I go to make appointments and the phone number has been disconnected. On my way to work today I drove back and the place is empty. I can't believe they would do something like this. At least they could have honored them at another place. Is there anything we can do?

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.

I received a gift cert. for $160 to this day spa for their Ready for Anything package. How ironic! I made my appointment on 8/7 to have my spa day on 9/5 only to be completely unprepared for what I found. Heaven is out of business! With my $160 gift cert. in hand, I was greeted by an empty building. The place has been stripped bare, and the owner did not even have the courtesy to leave a note on the door. I am livid! I called the Milford Chamber of Commerce, and I am not the only one to have been ripped off. The notice that was posted on the Heaven web site has now been removed. The owner is a thief! She took my money and provided no services. How else could I view her?!! I hope she is never allowed to open another business in CT.

1
★☆☆☆☆

I received a gift cert. for $160 to this day spa for their Ready for Anything package. How ironic! I made my appointment on 8/7 to have my spa day on 9/5 only to be completely unprepared for what I found. Heaven is out of business! With my $160 gift cert. in hand, I was greeted by an empty building. The place has been stripped bare, and the owner did not even have the courtesy to leave a note on the door. I am livid! I called the Milford Chamber of Commerce, and I am not the only one to have been ripped off. The notice that was posted on the Heaven web site has now been removed. The owner is a thief! She took my money and provided no services. How else could I view her?!! I hope she is never allowed to open another business in CT.

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.

I have been to Heaven Day Spa several times and have never been disappointed. I visit spas very often, and I have found their staff to be extremely professional. As for the old body conscious gift certificates, I completely agree with anyone's frustration in this matter. However, I don't believe that this new owner is required to honor these gift certificates, and I feel she is doing us a favor by giving us $20.00 towards our services for them. The manager explained to me their policy on BC certificates & this will definitely NOT keep me from coming back. I was surprised they even honored it at all. The massage I had was excellent and the therapist gave me the option to have a talking or non-talking session. She said that some people prefer to talk and others do not so she leaves it up to the client, which is why I'm assuming a previous reviewer said that their therapist didn't talk to them.

This spa is GREAT! The only complaint I have about Heaven is that the nail tech talked too much and took a bit too long to do my pedicure. But she did a great job and my feet felt great, so I'm assuming that the extra half an hour makes the difference for a great pedicure!

5
★★★★★

I have been to Heaven Day Spa several times and have never been disappointed. I visit spas very often, and I have found their staff to be extremely professional. As for the old body conscious gift certificates, I completely agree with anyone's frustration in this matter. However, I don't believe that this new owner is required to honor these gift certificates, and I feel she is doing us a favor by giving us $20.00 towards our services for them. The manager explained to me their policy on BC certificates & this will definitely NOT keep me from coming back. I was surprised they even honored it at all. The massage I had was excellent and the therapist gave me the option to have a talking or non-talking session. She said that some people prefer to talk and others do not so she leaves it up to the client, which is why I'm assuming a previous reviewer said that their therapist didn't talk to them.

This spa is GREAT! The only complaint I have about Heaven is that the nail tech talked too much and took a bit too long to do my pedicure. But she did a great job and my feet felt great, so I'm assuming that the extra half an hour makes the difference for a great pedicure!

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.

I was not that impressed with Heaven Day Spa. I had a massage there and the therapist barely said 5 words to me. The massage was good but I have had better. I am big on customer service so if I was greeted better I would have probably been back.

2
★★☆☆☆

I was not that impressed with Heaven Day Spa. I had a massage there and the therapist barely said 5 words to me. The massage was good but I have had better. I am big on customer service so if I was greeted better I would have probably been back.

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.

I signed on to give a stellar review to this spa because the services and people are so great I felt compelled to post a review. I was surprised to see a couple of negatives on this site. While it's probably none of my business, I just want to say that I am someone close enough to the situation to know some things. First, the spa is not "sketchy." It has only changed owners once and the new owner has done an amazing job. The old owner of Body Conscious created the policy of not accepting the old BC gift certificates, not her, in fact the old owner wouldn't even give the $20 off. The new owner did as much as she possibly could with that situation and still stay in business. Thanks only to the efforts of the new owner, Heaven is now not only still in business but doing WELL. This is a really great, quality spa that now has a bright future. My husband and I both feel equally comfortable there, and it's a perfect place to bring a friend for a mom's day off. My advice - make an appointment soon!

5
★★★★★

I signed on to give a stellar review to this spa because the services and people are so great I felt compelled to post a review. I was surprised to see a couple of negatives on this site. While it's probably none of my business, I just want to say that I am someone close enough to the situation to know some things. First, the spa is not "sketchy." It has only changed owners once and the new owner has done an amazing job. The old owner of Body Conscious created the policy of not accepting the old BC gift certificates, not her, in fact the old owner wouldn't even give the $20 off. The new owner did as much as she possibly could with that situation and still stay in business. Thanks only to the efforts of the new owner, Heaven is now not only still in business but doing WELL. This is a really great, quality spa that now has a bright future. My husband and I both feel equally comfortable there, and it's a perfect place to bring a friend for a mom's day off. My advice - make an appointment soon!

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.

The location is great. It is right in the center of town and is near restaurants and shops. It is a beautiful old home that has been restored into a business. The service was great and the setting was comfortable. I enjoyed my massage and facial. The massage therapist was very professional and I will definitely be back. They also have gift cards that make the perfect gift. I bought 3 of them for my friends and we are all planning to go together!

5
★★★★★

The location is great. It is right in the center of town and is near restaurants and shops. It is a beautiful old home that has been restored into a business. The service was great and the setting was comfortable. I enjoyed my massage and facial. The massage therapist was very professional and I will definitely be back. They also have gift cards that make the perfect gift. I bought 3 of them for my friends and we are all planning to go together!

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.

I received a $100 gift cert for X-mas for Body Conscious from my sister who was a former client and it will not be honored from the new owner at Heven. Not only are they losing a potential client but they are now losing a former client who had bought a few gift cert. Bad business practice to not honor them seeing that if I had a good experience then I would def go back and recommend the spa to many others.

They said they would only give me $20 off....HELLO the gift cert was for $100...I can't even get one nail done for $20.

Good luck for future clients. I had heard they changed hands a few times and thought that was sketchy. Now I know they are for sure.

1
★☆☆☆☆

I received a $100 gift cert for X-mas for Body Conscious from my sister who was a former client and it will not be honored from the new owner at Heven. Not only are they losing a potential client but they are now losing a former client who had bought a few gift cert. Bad business practice to not honor them seeing that if I had a good experience then I would def go back and recommend the spa to many others.

They said they would only give me $20 off....HELLO the gift cert was for $100...I can't even get one nail done for $20.

Good luck for future clients. I had heard they changed hands a few times and thought that was sketchy. Now I know they are for sure.

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.

I am so excited to find this spa! I received a gift certificate and what a great gift...I will definitely be back soon! I received the best massage and pedicure EVER! I have been hoping to have a spa like this so close to home! The spa itself is warm and inviting and the service was outstanding.

PROS: Service is Excellent
CONS: none!

5
★★★★★

I am so excited to find this spa! I received a gift certificate and what a great gift...I will definitely be back soon! I received the best massage and pedicure EVER! I have been hoping to have a spa like this so close to home! The spa itself is warm and inviting and the service was outstanding.

PROS: Service is Excellent
CONS: none!

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.

I have been to many spas and Heaven is truly that...a piece of heaven. Although the front desk staff took a bit to say hello, I felt comfortable and welcome. I received a massage and a facial and they were glorious! They surpassed my expectations. The rooms are well appointed, comfortable and roomy and the nail room is wonderful...light and inviting and CLEAN, I will definitley be back. Thank Heaven!

PROS: world class service
CONS: receptionist

5
★★★★★

I have been to many spas and Heaven is truly that...a piece of heaven. Although the front desk staff took a bit to say hello, I felt comfortable and welcome. I received a massage and a facial and they were glorious! They surpassed my expectations. The rooms are well appointed, comfortable and roomy and the nail room is wonderful...light and inviting and CLEAN, I will definitley be back. Thank Heaven!

PROS: world class service
CONS: receptionist

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.

.. since I am the new owner, but I while I do understand that there seemed to be inadequate communication regarding the spa's move while under previous ownership, please don't let that keep you from coming in to the new and improved Heaven Day Spa! Both the massage therapists and estheticians are among the best and most professional I have seen, cleanliness is a priority, the atmosphere is warm, friendly and relaxing, and men feel just as comfortable here as women. Best of all, no corners are cut. That is our policy. Estheticians work on one client at a time rather than having to run from room to room to give multiple facials, etc. Massage clients are given heated massage tables and treated by excellent professionals, most of whom have been with the spa for years. If you are looking for the highest quality of service at a reasonable price in a warm and inviting environment, then please pay Heaven a visit!!

5
★★★★★

.. since I am the new owner, but I while I do understand that there seemed to be inadequate communication regarding the spa's move while under previous ownership, please don't let that keep you from coming in to the new and improved Heaven Day Spa! Both the massage therapists and estheticians are among the best and most professional I have seen, cleanliness is a priority, the atmosphere is warm, friendly and relaxing, and men feel just as comfortable here as women. Best of all, no corners are cut. That is our policy. Estheticians work on one client at a time rather than having to run from room to room to give multiple facials, etc. Massage clients are given heated massage tables and treated by excellent professionals, most of whom have been with the spa for years. If you are looking for the highest quality of service at a reasonable price in a warm and inviting environment, then please pay Heaven a visit!!

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This Spa (formerly Body Conscious, Stratford) moved and never sent formal notice by mail to existing clients. I had no idea where my therapist went !

PROS: nice location
CONS: Nail room very cheap looking

1
★☆☆☆☆

This Spa (formerly Body Conscious, Stratford) moved and never sent formal notice by mail to existing clients. I had no idea where my therapist went !

PROS: nice location
CONS: Nail room very cheap looking

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.

A full service day spa.
Professional spa services located on the baeutiful Milford Green.
Easy access from I 95.
Relax your stress away with a facial, massage, manicure or pedicure.

5
★★★★★

A full service day spa.
Professional spa services located on the baeutiful Milford Green.
Easy access from I 95.
Relax your stress away with a facial, massage, manicure or pedicure.

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