GMAC Homecomings Financial

I ditto all the negative remarks from the previous homeowner's remarks of 4/2008.

I was in default. Forclosure proceedings were filed against me. I asserted a request for a review of penalties charged, plede Katrina problems to no avail. I made arrangements with the attorney, made every payment of $1500 a month, paid the arrangement off early, continued to pay the additional $700 a month and then start getting letters that I am behind. Ask were my payments had been applied and got a copy of their accounting records which they couldn't even explain. Got a letter saying payments were 1600 and e-mailed them again asking why and where my payments had been applied and they responded with a letter telling me my payments were 1342. I had one payment they never received until I gave them the money tracking no. from western union. I can't find out if they did not apply another payment in error. 9/2 get a letter I am 2980 something behind. Next I receive a letter my monthly payment is 994. Then 9/10 a letter saying I am 3300 something behind. Man on phone tells me my payment at one point was 892 and I was paying 1500. How am I behind? They want to do the foreclosure thing again. I paid 18,000 in interest last year!!!! I didn't make much more than that.

Over the past six months, my account has been systematically
forced into delinquency by the predatory servicing practices of
Homecomings Financial. These events are well documented and
plainly indicate a deliberate effort by Homecomings to expedite
the foreclosure of my home. CASE IN POINT:

My online account is routinely unavailable- usually on or around
my payment date- which prevents me from using their electronic
system. Billing information is inaccurate or out of date and any
attempt I make to bring my account current is counteracted by
such tactics as delaying or reversing payments, applying them
retroactively to cover those they've delayed or reversed and
refusing payments that would cure the default.

Also well documented are my repeated attempts to get assistance
through their fictitious Loss Mitigation process- a calculated series
of roadblocks erected to create a paper trail for the company while
keeping me from recourse by making it appear as if I've been
unresponsive to their contrived outreach efforts. CASE IN POINT:

They continually send letters requesting that I call to discuss my
options, schedule meetings or fax information but when I do, I'm
referred to someone who's on vacation, my call is dropped during
transfer, appointments are no longer available or my fax is never
received.

Their methods are transparent and though I find it unbelievable
that a company would victimize it's customers so ruthlessly, the
facts speak for themselves. There are hundreds of complaints on
the internet and in the courts from similarly situated individuals
who's experiences establish a pattern of abuse by Homecomings
that insures the company's profits at the expense of the borrower.

I have filed complaints with the FTC, the Attorney General, the BBB
and various other regulatory agencies and I urge anyone who has,
or suspects they have been victimized by this company to follow
suit. I don't know if we can save our homes but perhaps we can
prevent further harm by boycotting Homecomings until they take
responsibility for their devastating actions and address the situation
appropriately.

If your looking to refinance or a company to service your loan, i would choose GMAC Homecomings. They provide very good customer service because they do what is promised. When you realize that you can't afford to make any more payments, they help you out with it. They have programs to set you up on temporary employment, or set you up repay plans, or they even have a credit counseling service. I feel very well cared for under Homecomings.