Park West Vision

★★★★☆
  • 218 Prospect Park West

    Brooklyn, NY 11215

    Map & Directions
  • 718-768-1498

About Park West Vision

Hours
Mon, Thu 10am-7pm Tue, Fri 10am-5pm Sat 9:30am-3pm

Wholesalers

Wholesalers
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.

great service...I was hesitant about going there for contacts after reading mskin's review... but since i lived nearby - i figured I'd give it a shot... I had a very thorough exam and purchased contact lenses from them... a week later

1
★★★☆☆

great service...I was hesitant about going there for contacts after reading mskin's review... but since i lived nearby - i figured I'd give it a shot... I had a very thorough exam and purchased contact lenses from them... a week later

.

I have been living in this neigborhood for a few years now and have now been getting my annual exams at Park West Vision. I also send my husband here. The staff are professional, nice and they run an efficient practice. I have never had to wait more than 15 minutes and the doctor is very friendly. He's been working in the neighborhood for decades and you can tell. I question Wloplaz's response about $800 frames. I have never seen such frames and I should know because I always try on practically every set of frames (which the staff are patient and happy to let me do). No, they are not pushy and their interest is for you to get the services you need. This is the type of wonderful neighborhood medical practice that will look out for your vision needs.

2
★★★★★

I have been living in this neigborhood for a few years now and have now been getting my annual exams at Park West Vision. I also send my husband here. The staff are professional, nice and they run an efficient practice. I have never had to wait more than 15 minutes and the doctor is very friendly. He's been working in the neighborhood for decades and you can tell. I question Wloplaz's response about $800 frames. I have never seen such frames and I should know because I always try on practically every set of frames (which the staff are patient and happy to let me do). No, they are not pushy and their interest is for you to get the services you need. This is the type of wonderful neighborhood medical practice that will look out for your vision needs.

.

DO NOT USE THIS DOCTOR.. VERY UNPROFESSIONAL DOCTOR AND STAFF. Very pushy Doctor and staff (aka salespersons) their only interest is to make you buy piece of crap frames at a very high price. They price frames $800-$900 and give you a $400 discount.\n\nSTAY AWAY FROM THIS PLACE!!!!

0
★☆☆☆☆

DO NOT USE THIS DOCTOR.. VERY UNPROFESSIONAL DOCTOR AND STAFF. Very pushy Doctor and staff (aka salespersons) their only interest is to make you buy piece of crap frames at a very high price. They price frames $800-$900 and give you a $400 discount.\n\nSTAY AWAY FROM THIS PLACE!!!!

.

Dr. Capetola picked up on several eye problems for me and a family member that no other medical professional took seriously. He is one of the few medical professionals I have any respect for.

2
★★★★★

Dr. Capetola picked up on several eye problems for me and a family member that no other medical professional took seriously. He is one of the few medical professionals I have any respect for.

Pros: Highly competent

.

just moved toWindsor terrace and recently bought glasses here. \r\nThey carry all the really nice stuff like Coach, Prada , Dior etc... and the prices were better tha I've seen in the city. \r\n Lots of the frames are visible in the great holiday window displays.. \r\nThis place is worth visiting just to see the beaautiful windows !!\r\nThanks to Dr. Capetola and Scott for a great eyeglass shopping experience.

2
★★★★★

just moved toWindsor terrace and recently bought glasses here. \r\nThey carry all the really nice stuff like Coach, Prada , Dior etc... and the prices were better tha I've seen in the city. \r\n Lots of the frames are visible in the great holiday window displays.. \r\nThis place is worth visiting just to see the beaautiful windows !!\r\nThanks to Dr. Capetola and Scott for a great eyeglass shopping experience.

Pros: great selection of frames.. gorgeous displays in the new front windows !!

Cons: none...

.

I've been going to Dr. Capetola for 6 years now, even when I moved to Manhattan I still came to Park West Vision for eye exams and contacts. Dr. Capetola is friendly, professional and patient with questions. If there's something wrong with my glasses or contacts, they fix the problem or send you a different pair of contacts without question. I never had trouble with my insurance with them and never waited more than 20 minutes for my appointment, even on Saturdays.

2
★★★★★

I've been going to Dr. Capetola for 6 years now, even when I moved to Manhattan I still came to Park West Vision for eye exams and contacts. Dr. Capetola is friendly, professional and patient with questions. If there's something wrong with my glasses or contacts, they fix the problem or send you a different pair of contacts without question. I never had trouble with my insurance with them and never waited more than 20 minutes for my appointment, even on Saturdays.

Pros: convenient hours, professional care

Cons: none that I can think of

.

I was having problems with my contacts when I first visited and was given a very thorough exam. They were friendly and professional during all my visits. I have twin 1 year olds who I had to take with me, The receptionist was great, and kept them occupied while I was in my appointment. The Dr. checked my Rx but because it was a recent Rx from another store, and didn't need changing he didn't charge me the full amount - a very reasonable thing to do. \r\n

2
★★★★★

I was having problems with my contacts when I first visited and was given a very thorough exam. They were friendly and professional during all my visits. I have twin 1 year olds who I had to take with me, The receptionist was great, and kept them occupied while I was in my appointment. The Dr. checked my Rx but because it was a recent Rx from another store, and didn't need changing he didn't charge me the full amount - a very reasonable thing to do. \r\n

Pros: service, staff

Cons: price a little higher than I would expect

.

They take my insurance. I verified it online; I verified it with the insurance company, I called back and forth and was sent in circles, but they still gave me trouble. Now, I just want the insuracnce discount on the exam and I am willing to be a very fashionable consumer who'll generally drop more money than I should on the frames, but they were so diffiuclt with this. It's hard enough coping with insurance companies these days, but for your doctors to give a patient so much trouble. How can you trust that? How can they treat good customers so poorly?\r\n\r\nAdditionally they gave me trouble when I went to order contact lenses online. I realize this is making Opticians a little bummed -- the purchasing of lenses online taking from their business -- but come on now, we are your patients and we are your customers who pay a pretty penny for the glasses we purchase from you.\r\n\r\nSo -- in my book this is everything I would not want in an Optician and in any doctor. I'm too busy to be bogged down with this kind of nonsense. There are plenty more Opticians out there. Don't bother with these ones. If I could give zero stars I would, because zero dollars is what I'll ever give this place, moving forward.

0
★☆☆☆☆

They take my insurance. I verified it online; I verified it with the insurance company, I called back and forth and was sent in circles, but they still gave me trouble. Now, I just want the insuracnce discount on the exam and I am willing to be a very fashionable consumer who'll generally drop more money than I should on the frames, but they were so diffiuclt with this. It's hard enough coping with insurance companies these days, but for your doctors to give a patient so much trouble. How can you trust that? How can they treat good customers so poorly?\r\n\r\nAdditionally they gave me trouble when I went to order contact lenses online. I realize this is making Opticians a little bummed -- the purchasing of lenses online taking from their business -- but come on now, we are your patients and we are your customers who pay a pretty penny for the glasses we purchase from you.\r\n\r\nSo -- in my book this is everything I would not want in an Optician and in any doctor. I'm too busy to be bogged down with this kind of nonsense. There are plenty more Opticians out there. Don't bother with these ones. If I could give zero stars I would, because zero dollars is what I'll ever give this place, moving forward.

Cons: Horrible service. Playing games with Insurance. Won't honor online contact purchases.

.

have been a customer here for three years, and they have been nothing short of fantastic! I have always taken my frames there to be reshaped or to have screws replaced, and they have done it quickly and free of charge. I recently purchased a new pair of frames, and they spent twenty minutes helping me pick out something flattering for my face shape-- I appreciate the great customer service they offer. A great place to go if you are looking for service

2
★★★★★

have been a customer here for three years, and they have been nothing short of fantastic! I have always taken my frames there to be reshaped or to have screws replaced, and they have done it quickly and free of charge. I recently purchased a new pair of frames, and they spent twenty minutes helping me pick out something flattering for my face shape-- I appreciate the great customer service they offer. A great place to go if you are looking for service

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MSKIM is mad because she waited 6 months to complain about her contact lenses..well after the warrantee period for custom lenses. What she was being charged for was professional time, not materials.\r\n\r\nAS for streaky AR coatings, well, we use ONLY Pentax and Crizal, the industry best. Yes, they sometimes are defective..but are covered LIFETIME for defects!\r\n\r\nThis reply is being made this way because only businesses that PAY for Citisearch are allowed to respond to reviews..is that honest??

2
★★★★★

MSKIM is mad because she waited 6 months to complain about her contact lenses..well after the warrantee period for custom lenses. What she was being charged for was professional time, not materials.\r\n\r\nAS for streaky AR coatings, well, we use ONLY Pentax and Crizal, the industry best. Yes, they sometimes are defective..but are covered LIFETIME for defects!\r\n\r\nThis reply is being made this way because only businesses that PAY for Citisearch are allowed to respond to reviews..is that honest??

.

As an addendum to what the doctor said above (regarding me waiting 6 months before seeing him) I would like to say that I wear glasses 99.9% of the time and contact lenses only on special occassions and that's why it took 6 months before noticing a problem since I only wore the lenses a few times (maybe 3?). Also, it is COMPLETELY untrue that I was told I would need to pay for his time. He saw me because I called in to tell them that there was a problem with the lense AND that I only wore the lense a few times. It seemed very natural that they asked to see me because it's just standard good business practice to stand behind your service and/or products especially when they are custom fitted. Only when asked, at the end of the brief consultation, did he tell me that I would have to pay something for the replacement lense. My point is that the doctor should have replaced the lense (and other 6 month toric lense that was never worn) at no additional cost whatsoever since the error in fitting was his. Also, in reference to the UV glasses streaking sitiuation, I've never had any issue with streaking before this pair and I've worn UV lenses for over 12 years. I never did report this to the doctor due to my previous bad experience with the contact lense issue.

0
★☆☆☆☆

As an addendum to what the doctor said above (regarding me waiting 6 months before seeing him) I would like to say that I wear glasses 99.9% of the time and contact lenses only on special occassions and that's why it took 6 months before noticing a problem since I only wore the lenses a few times (maybe 3?). Also, it is COMPLETELY untrue that I was told I would need to pay for his time. He saw me because I called in to tell them that there was a problem with the lense AND that I only wore the lense a few times. It seemed very natural that they asked to see me because it's just standard good business practice to stand behind your service and/or products especially when they are custom fitted. Only when asked, at the end of the brief consultation, did he tell me that I would have to pay something for the replacement lense. My point is that the doctor should have replaced the lense (and other 6 month toric lense that was never worn) at no additional cost whatsoever since the error in fitting was his. Also, in reference to the UV glasses streaking sitiuation, I've never had any issue with streaking before this pair and I've worn UV lenses for over 12 years. I never did report this to the doctor due to my previous bad experience with the contact lense issue.

.

After reading here that someone had a problem with UFT coverage, gee I thought that was weird...\r\nThe UFT gave me a $75. voucher TOWARDS my glasses..

2
★★★★★

After reading here that someone had a problem with UFT coverage, gee I thought that was weird...\r\nThe UFT gave me a $75. voucher TOWARDS my glasses..

.

I came in to park west because they took my insurance plan. Not only did they tell me that my plan wasn't very good, they actually tried to get me to buy a pair of overpriced glasses for reading. UFT members be very aware of this place. My union delegate will be notified of this place.

0
★☆☆☆☆

I came in to park west because they took my insurance plan. Not only did they tell me that my plan wasn't very good, they actually tried to get me to buy a pair of overpriced glasses for reading. UFT members be very aware of this place. My union delegate will be notified of this place.

Cons: Not UFT friendly

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I never knew that buying glasses could be fun!! My exam was thorough... and the office staff really made my buying glasses such a fun experience. My kids were torturing me, and one of the staff members found a way to entertain them while I picked out a pair of glasses. And, they sent my kids home with free goodies too !!

2
★★★★★

I never knew that buying glasses could be fun!! My exam was thorough... and the office staff really made my buying glasses such a fun experience. My kids were torturing me, and one of the staff members found a way to entertain them while I picked out a pair of glasses. And, they sent my kids home with free goodies too !!

Pros: a great staff, very patient with my kids

.

i hate buying eyeglasses. They made it easier for me.\r\nthe office staff were very pleasant and professional.

2
★★★★★

i hate buying eyeglasses. They made it easier for me.\r\nthe office staff were very pleasant and professional.

Pros: good service- no pressure to buy more than needed

.

my exam was very thorough and lasted over 1/2 an hr. The receptionist then proceeded to show me so many frames , I couldnt decide. I felt like I was making her nuts , but she was so patient. MaryAnne- you're a saint for putting up with me!!! I felt like they really cared so much about me personally, not just trying to make a sale. No wonder all my neighbors go here.

2
★★★★★

my exam was very thorough and lasted over 1/2 an hr. The receptionist then proceeded to show me so many frames , I couldnt decide. I felt like I was making her nuts , but she was so patient. MaryAnne- you're a saint for putting up with me!!! I felt like they really cared so much about me personally, not just trying to make a sale. No wonder all my neighbors go here.

Pros: service with a smile - very patient staff ...

Cons: none, really...

.

I can't believe anyone would give Park West Vision a bad review - I've been going to then for about 30 years, and I have nothing but good things to say about them. The exam is thorough, I've never been rushed through anything . . .and people are right - you can take hours to pick out a frame. They are patient and totally honest . . .and the price is right.\r\n\r\nI wouldn't go to anyone else for my eye care!

2
★★★★★

I can't believe anyone would give Park West Vision a bad review - I've been going to then for about 30 years, and I have nothing but good things to say about them. The exam is thorough, I've never been rushed through anything . . .and people are right - you can take hours to pick out a frame. They are patient and totally honest . . .and the price is right.\r\n\r\nI wouldn't go to anyone else for my eye care!

.

What a great store! I haven't needed glasses since I had laser surgery a few years ago, but I love buying sungalsses here. The lasrge selection of candy at the reception desk isn't bad either.

2
★★★★★

What a great store! I haven't needed glasses since I had laser surgery a few years ago, but I love buying sungalsses here. The lasrge selection of candy at the reception desk isn't bad either.

Pros: frame selection

.

My mom has been a customer here for over 20 years. Of course, she's greeted warmly by the staff, who have also been there a long time. Last month she went in for an exam, and bought new glasses.\r\nA week ago, the optician showed up at her door with another new pair of glasses! He explained that he noticed an error on her record card, and rather than make an elderly lady travel to fix it, he made up a whole new pair (and didn;t ask for the old ones back!)\r\nI've always liked Park West Vision, but this was icing on the cake!\r\n\r\n\r\n\r\n

2
★★★★★

My mom has been a customer here for over 20 years. Of course, she's greeted warmly by the staff, who have also been there a long time. Last month she went in for an exam, and bought new glasses.\r\nA week ago, the optician showed up at her door with another new pair of glasses! He explained that he noticed an error on her record card, and rather than make an elderly lady travel to fix it, he made up a whole new pair (and didn;t ask for the old ones back!)\r\nI've always liked Park West Vision, but this was icing on the cake!\r\n\r\n\r\n\r\n

.

The selection here is incredible! (they actually carry frames that you will wear), as is the service. Unlike other such places, they will take as much time as it takes to find the right frames for your face and give honest assessments of how each looks and without the slightest hint of sales pressure. once the glasses are ready, they'll sit with you for as long as it takes until the fit is perfect! i just bought a pair of glasses there a few weeks ago and have subsequently gone back to purchase a new set of sunglasses as well. Each time, everything has turned out perfectly. great place, great products, great people.

2
★★★★★

The selection here is incredible! (they actually carry frames that you will wear), as is the service. Unlike other such places, they will take as much time as it takes to find the right frames for your face and give honest assessments of how each looks and without the slightest hint of sales pressure. once the glasses are ready, they'll sit with you for as long as it takes until the fit is perfect! i just bought a pair of glasses there a few weeks ago and have subsequently gone back to purchase a new set of sunglasses as well. Each time, everything has turned out perfectly. great place, great products, great people.

.

Lovely staff, wonderful doctor. He gave me such a thorough exam after my explaining to him how my vision was deteriorating and all the problems i was having. My exam was almost 1/2 an hour. Then one of the girls sat with me for a very long time while I must have tried on 30 frames. She was so patient with me.. .. I can't imagine who must have written the other reviews. I'm a neighborhood girl.and have always gone here. For some stupid reason I had decided to go to another local establishment because of all of the rave reviews on this site. Boy were those reviews wrong and misleading. I'll never have my eyes examined anywhere but here. I trust my vision to Dr. Capetola and Scott. Although the waiting room was packed, I was seen very promptly for my appointment.

2
★★★★★

Lovely staff, wonderful doctor. He gave me such a thorough exam after my explaining to him how my vision was deteriorating and all the problems i was having. My exam was almost 1/2 an hour. Then one of the girls sat with me for a very long time while I must have tried on 30 frames. She was so patient with me.. .. I can't imagine who must have written the other reviews. I'm a neighborhood girl.and have always gone here. For some stupid reason I had decided to go to another local establishment because of all of the rave reviews on this site. Boy were those reviews wrong and misleading. I'll never have my eyes examined anywhere but here. I trust my vision to Dr. Capetola and Scott. Although the waiting room was packed, I was seen very promptly for my appointment.

Pros: great staff, tons of glasses to choose from

.

Thinking that a local shop would be a pleasant and reliable experience was quite a mistake! Instead, I was treated to rude service and a highly unhelpful doctor. I dropped off my frames to have my lenses replaced and returned only to find that the lenses weren't cut properly. I had to fight with them to replace them and even after the 2nd attempt, they are still unwearable. Get your act together, Park West Vision. Until then, AVOID this place!

0
★☆☆☆☆

Thinking that a local shop would be a pleasant and reliable experience was quite a mistake! Instead, I was treated to rude service and a highly unhelpful doctor. I dropped off my frames to have my lenses replaced and returned only to find that the lenses weren't cut properly. I had to fight with them to replace them and even after the 2nd attempt, they are still unwearable. Get your act together, Park West Vision. Until then, AVOID this place!

Pros: Location

Cons: Service

.

Having spent too much time and money at the uber high end eyewear stores in the city I decided to give this neighborhood place a try and was glad I did. Their selection is great-from funky to conservative-there is really something for everyone here. More important the service is excellent. The woman salesperson not only had great suggestions but was patient to the point of suggesting more styles even after we had narrowed down our choices to several frames--all this service provided with incredible attentiveness and no attitude that often is present in eyewear shops. And if this wasn't reason enough to shop here the prices are reasonable-even on the high end frames of which they have many to choose. A great eyewear store - and don't forget to grab a handful of candy from the bowl at the front desk!

2
★★★★★

Having spent too much time and money at the uber high end eyewear stores in the city I decided to give this neighborhood place a try and was glad I did. Their selection is great-from funky to conservative-there is really something for everyone here. More important the service is excellent. The woman salesperson not only had great suggestions but was patient to the point of suggesting more styles even after we had narrowed down our choices to several frames--all this service provided with incredible attentiveness and no attitude that often is present in eyewear shops. And if this wasn't reason enough to shop here the prices are reasonable-even on the high end frames of which they have many to choose. A great eyewear store - and don't forget to grab a handful of candy from the bowl at the front desk!

Pros: everybody smiles

.

I am not originally from nyc and was so excited to find an optician that was not a chain but more like an old family doctor. The doctor was so thorough and informative. I got an eyeglass and contact exam but told the doctor that I would be ordering the contacts online. The doctor was so rude and nasty about this. I wanted to get my glasses there but after that experience I fealt black listed. He practically kicked me out of the store! And the lady at the front desk was a major looser and totally rude - she should be fired. Park West Vision has lost my business. It is just too bad! I was going to pay $800 for those glasses but will have to get them somewhere else. Park West - was it worth the $80 loss over internet contacts???

1
★★★☆☆

I am not originally from nyc and was so excited to find an optician that was not a chain but more like an old family doctor. The doctor was so thorough and informative. I got an eyeglass and contact exam but told the doctor that I would be ordering the contacts online. The doctor was so rude and nasty about this. I wanted to get my glasses there but after that experience I fealt black listed. He practically kicked me out of the store! And the lady at the front desk was a major looser and totally rude - she should be fired. Park West Vision has lost my business. It is just too bad! I was going to pay $800 for those glasses but will have to get them somewhere else. Park West - was it worth the $80 loss over internet contacts???

.

Last year I had a great experience at Park West Vision. However, I was treated so poorly yesterday, that I am looking for a new eye doctor. The staff, including the doctor, were more like pushy salespeople than eyecare providers. I was reminded 3 times that I was only covered for an exam. Then, when I stated that I would be ordering my contacts from an internet site, the doctor made a sarcastic comment along the lines or ""we're offering the same price, so I don't know why you're giving it to them."" Then, when I went to the front counter to pay, another staff member was very rude and did not adequately explain why I had to pay money in addition to the copay on my insurance. So, my conslusion is that Park West Vision is friendly as can be, as long as you're spending tons of money there.

1
★★☆☆☆

Last year I had a great experience at Park West Vision. However, I was treated so poorly yesterday, that I am looking for a new eye doctor. The staff, including the doctor, were more like pushy salespeople than eyecare providers. I was reminded 3 times that I was only covered for an exam. Then, when I stated that I would be ordering my contacts from an internet site, the doctor made a sarcastic comment along the lines or ""we're offering the same price, so I don't know why you're giving it to them."" Then, when I went to the front counter to pay, another staff member was very rude and did not adequately explain why I had to pay money in addition to the copay on my insurance. So, my conslusion is that Park West Vision is friendly as can be, as long as you're spending tons of money there.

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I visit the eye doctor very regularly due to several unique eye problems I have. I received the best eye care from Dr Capetola that I've received in over 10 years. He had no problem addressing my unique issues. His equipment is the latest, and he's extraordinarily thorough. His prices are also very reasonable, and his optician is extremely skilled. He and his staff are very professional.

2
★★★★★

I visit the eye doctor very regularly due to several unique eye problems I have. I received the best eye care from Dr Capetola that I've received in over 10 years. He had no problem addressing my unique issues. His equipment is the latest, and he's extraordinarily thorough. His prices are also very reasonable, and his optician is extremely skilled. He and his staff are very professional.

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Park West Vision is a great place to go for all of your vision needs. Whether you just need a vision exam or if you need to get new glasses or replacement contact lenses, Park West Vision is the place to go. They have a very nice doctor and the office staff are friendly and helpful. The prices are great and the selection is great too. They are opened Monday through Saturday.

5
★★★★★

Park West Vision is a great place to go for all of your vision needs. Whether you just need a vision exam or if you need to get new glasses or replacement contact lenses, Park West Vision is the place to go. They have a very nice doctor and the office staff are friendly and helpful. The prices are great and the selection is great too. They are opened Monday through Saturday.

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.

When I shop for goods or services these days I am constantly reminded how bad the customer is treated. There are however exceptions to this. I was greeted very well when i went into Park West Vision. I waited a short time for the Dr. to see me and was very impressed with those who helped me pick out my new glasses. Sure beats the attitudes of the chains I have been to in the past plus there was very little difference in the price

2
★★★★★

When I shop for goods or services these days I am constantly reminded how bad the customer is treated. There are however exceptions to this. I was greeted very well when i went into Park West Vision. I waited a short time for the Dr. to see me and was very impressed with those who helped me pick out my new glasses. Sure beats the attitudes of the chains I have been to in the past plus there was very little difference in the price

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I came here on a recomendation from a friend. I was greeted with a smile and was taken into the exam room by Dr. Capetola almost immediatly. After an exhaustive exam, I was helped by two staff members to choose a frame. The optician was very helpful and persuaded me not to get a lot of extras on my glasses because I lose them so often.\n\n

2
★★★★★

I came here on a recomendation from a friend. I was greeted with a smile and was taken into the exam room by Dr. Capetola almost immediatly. After an exhaustive exam, I was helped by two staff members to choose a frame. The optician was very helpful and persuaded me not to get a lot of extras on my glasses because I lose them so often.\n\n

Editorial from

Park Slope optical shop features on-site optometrists, as well as sells vintage and contemporary eyewear and contact lenses.

 

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