G Spa Inc

★★★★☆
  • 35 Newbury St 2

    Boston, MA 02116

    Map & Directions
  • 617-267-4772

About G Spa Inc

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Hours
Mon - Fri: 10am -8pm Sat : 10am - 6pm Sun : 11am - 6pm
3.75 28
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Their quickie menu of inexpensive versions of spa services is really great. I've gotten some great/fast mani/pedis here without appointments. Their facials are also good but I'd make an appt to do a full facial. It's worth it.

2
★★★★☆

Their quickie menu of inexpensive versions of spa services is really great. I've gotten some great/fast mani/pedis here without appointments. Their facials are also good but I'd make an appt to do a full facial. It's worth it.

Pros: friendly staff

Cons: small space

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From the moment I entered this salon I felt comfortable. This is a difficult feat on Newbury, considering everyone thinks they are better then everyone else. My stylist was very nice and talked to me as if we had known eachother for years. Usually when I go to a salon, it's mildly uncomfortable talking to a stylist about the weather...or shampoo..or..whatever else is going on. She was genuinely nice, and it definately helped me feel at ease as a first timer here. She asked me what products I used and some background info on my hair, then explained what she would use for my specific hair type. The shampoo was done personally by her, which is rare at salons, usually they hand you over to someone else for shampooing. She cut my hair to my exact specifications. I asked about color, and she told me what she thought would be best for my face regarding color, if i decided to come back at a later date. I was amazed that she actually told me NOT to color my hair in the summer, as it is better to do in the winter, because your hair sees less sun. Most stylists would have just made you schedule an appointment so you'd spend more money. My hair looked great, felt healthy, and she styled it with a blowdryer and straightening iron afterwards. I think I found my new salon, I plan to be a regular.

2
★★★★★

From the moment I entered this salon I felt comfortable. This is a difficult feat on Newbury, considering everyone thinks they are better then everyone else. My stylist was very nice and talked to me as if we had known eachother for years. Usually when I go to a salon, it's mildly uncomfortable talking to a stylist about the weather...or shampoo..or..whatever else is going on. She was genuinely nice, and it definately helped me feel at ease as a first timer here. She asked me what products I used and some background info on my hair, then explained what she would use for my specific hair type. The shampoo was done personally by her, which is rare at salons, usually they hand you over to someone else for shampooing. She cut my hair to my exact specifications. I asked about color, and she told me what she thought would be best for my face regarding color, if i decided to come back at a later date. I was amazed that she actually told me NOT to color my hair in the summer, as it is better to do in the winter, because your hair sees less sun. Most stylists would have just made you schedule an appointment so you'd spend more money. My hair looked great, felt healthy, and she styled it with a blowdryer and straightening iron afterwards. I think I found my new salon, I plan to be a regular.

Pros: Relaxing and comfortable, great service

Cons: Not much of a waiting area

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Regarding the posting that G Spa requires a $100 credit card deposit:
There must have been a misunderstanding regarding our cancellation policy. G Spa does not charge a deposit to book appointments. We do however, ask for a credit card number at the time of scheduling to secure appointments against our 24 hour cancellation policy.
We hope this helps to clear up any confusion. Please call us if you have any questions.

2
★★★★☆

Regarding the posting that G Spa requires a $100 credit card deposit:
There must have been a misunderstanding regarding our cancellation policy. G Spa does not charge a deposit to book appointments. We do however, ask for a credit card number at the time of scheduling to secure appointments against our 24 hour cancellation policy.
We hope this helps to clear up any confusion. Please call us if you have any questions.

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Can't believe they are requiring a credit card deposit for 100.00 to make an appointment for all services. Bad policy will result in losing customers...

0
★☆☆☆☆

Can't believe they are requiring a credit card deposit for 100.00 to make an appointment for all services. Bad policy will result in losing customers...

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I went for the pedicure with all the upgrades. It was fine, but nothing special. What really threw me about the place is that it's decorated with a lot of white, especially the pedicure area; but the white has become dirty and dingy....something I would never expect of a place like this. I was asked what I thought about my visit as I was leaving, but the woman who had given me the pedicure was two feet away, so there wasn't opportunity to really say anything (she was very nice, but for the $50 pedicure, I could have gotten a comparable pedicure plus a manicure from a cheapo place) . You're paying for name, location, atmosphere, but I'd like to see things cleaned up so I actually feel like I'm paying for those things and they're putting some of the money to upkeep.

1
★★★☆☆

I went for the pedicure with all the upgrades. It was fine, but nothing special. What really threw me about the place is that it's decorated with a lot of white, especially the pedicure area; but the white has become dirty and dingy....something I would never expect of a place like this. I was asked what I thought about my visit as I was leaving, but the woman who had given me the pedicure was two feet away, so there wasn't opportunity to really say anything (she was very nice, but for the $50 pedicure, I could have gotten a comparable pedicure plus a manicure from a cheapo place) . You're paying for name, location, atmosphere, but I'd like to see things cleaned up so I actually feel like I'm paying for those things and they're putting some of the money to upkeep.

Pros: friendly staff

Cons: dirty, dingy, overpriced

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I went in for the quickie pedicure and was really disappointed. I understood that the quickie service is more of a quick fix than a luxury pedicure, but come on. For the price, it was really a joke. I would have been better off going to a cheaper salon for their $20 pedi. I understand the concept Gspa is trying to go for, but it really just fails miserably.

0
★☆☆☆☆

I went in for the quickie pedicure and was really disappointed. I understood that the quickie service is more of a quick fix than a luxury pedicure, but come on. For the price, it was really a joke. I would have been better off going to a cheaper salon for their $20 pedi. I understand the concept Gspa is trying to go for, but it really just fails miserably.

Pros: Good location

Cons: value, pedicure

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I've just made my first visit to G Spa and was reasonably impressed...I got a pedicure with all the upgrades (leg massage, special callous buffing (NOT very effective!) and a cuticle trim. It wasn't the best pedicure I've ever had, but it was far from the worst. The atmosphere is very young, and it's a fairly communal space, so if you're not chatty, this might not be your best bet. The pedicurist I had was very professional and did a good job, although my polish started coming off within three days. My cuticles are much happier, though, and my feet are less painful to the eye in sandals than they were before.

2
★★★★☆

I've just made my first visit to G Spa and was reasonably impressed...I got a pedicure with all the upgrades (leg massage, special callous buffing (NOT very effective!) and a cuticle trim. It wasn't the best pedicure I've ever had, but it was far from the worst. The atmosphere is very young, and it's a fairly communal space, so if you're not chatty, this might not be your best bet. The pedicurist I had was very professional and did a good job, although my polish started coming off within three days. My cuticles are much happier, though, and my feet are less painful to the eye in sandals than they were before.

Pros: reasonable prices

Cons: loud and a bit crowded

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After searching for months for a spa whose waxing could compete with Bliss' lavendar ones, I am so pleased with both of the waxes I have gotten here. Eun is quick, thorough, and good at distracting you with conversation during the wax without being too intrusive. And while they are never fun, her's are relatively painless and last longer than most that I've had. I'm VERY picky about waxing places and had a really hard time finding a good one since moving here, but I would definitely recommend Eun. I just wish I had found her sooner!
However, the pedicure I had here left a little more to be desired. The girl was perfectly nice and her massage was good, but the polish job wasn't great...I'm not super talented at nails but I feel as though I probably could have done a better job myself. That said, I didn't speak up and give her a chance to fix it because I felt bad, and what she did do has lasted 3 weeks. Also, I think they may have been a litte pressed for time as it was a Saturday morning. While they let me sit as long as I wanted afterwards, the price ($50 without tip) was too much for what I am used to at other places and I will probably not return for another.

2
★★★★★

After searching for months for a spa whose waxing could compete with Bliss' lavendar ones, I am so pleased with both of the waxes I have gotten here. Eun is quick, thorough, and good at distracting you with conversation during the wax without being too intrusive. And while they are never fun, her's are relatively painless and last longer than most that I've had. I'm VERY picky about waxing places and had a really hard time finding a good one since moving here, but I would definitely recommend Eun. I just wish I had found her sooner!
However, the pedicure I had here left a little more to be desired. The girl was perfectly nice and her massage was good, but the polish job wasn't great...I'm not super talented at nails but I feel as though I probably could have done a better job myself. That said, I didn't speak up and give her a chance to fix it because I felt bad, and what she did do has lasted 3 weeks. Also, I think they may have been a litte pressed for time as it was a Saturday morning. While they let me sit as long as I wanted afterwards, the price ($50 without tip) was too much for what I am used to at other places and I will probably not return for another.

Pros: Great bikini waxes (Eun), friendly staff, fun atmosphere

Cons: pedicures

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Great beauty bar service...smart idea
relaxed atmosphere
nice spa
recommend the quickie manicure (frenchie)
my manicurist had expert hands (sorry...forgot her name..she's brunette)
professional job...my nails were shaped and polished to perfection
recommend the beauty bar services, quick and professional

2
★★★★★

Great beauty bar service...smart idea
relaxed atmosphere
nice spa
recommend the quickie manicure (frenchie)
my manicurist had expert hands (sorry...forgot her name..she's brunette)
professional job...my nails were shaped and polished to perfection
recommend the beauty bar services, quick and professional

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Rachel does amazing facials - the best I've found in Boston. I would rate the experience an 11 on a scale of 1 to 10 except that the upstairs area only has rooms partitioned by curtains and I always just pray that there won't be chatty people in the other areas. Hearing others is always distracting but was just awful the one time I got a massage...but it's tolerable for a facial. I love their quicki mani/pedi service! The decor is excellent, and I've found all the staff to be very warm and friendly.

2
★★★★★

Rachel does amazing facials - the best I've found in Boston. I would rate the experience an 11 on a scale of 1 to 10 except that the upstairs area only has rooms partitioned by curtains and I always just pray that there won't be chatty people in the other areas. Hearing others is always distracting but was just awful the one time I got a massage...but it's tolerable for a facial. I love their quicki mani/pedi service! The decor is excellent, and I've found all the staff to be very warm and friendly.

Pros: skill, attitude, decor

Cons: noisy

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This was one of the best facials I ever received--from the time that I arrived when Rachel discussed my skin type with me, to the end. Rachel is very skilled and knowedgeable and quite easy going as well. It was a very relaxing experience except for one thing--there were other clients having a waxing done in a nearby, curtained-off section. Although Rachel asked them to be quiet, they were still pretty loud and rude.

2
★★★★★

This was one of the best facials I ever received--from the time that I arrived when Rachel discussed my skin type with me, to the end. Rachel is very skilled and knowedgeable and quite easy going as well. It was a very relaxing experience except for one thing--there were other clients having a waxing done in a nearby, curtained-off section. Although Rachel asked them to be quiet, they were still pretty loud and rude.

Pros: expertise, value, no sales pressure

Cons: loud clients

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Rachel NEVER left during my facial. Instead, during the mask, I got an incredible neck/dcollet massage, w/ a firm but incredibly gentle touch. Although blackhead removal was not thorough enough (done with hands... I prefer the metal tool), my skin looked happy after my facial... not beat up.

Karly has skillz like edward scissorhands! Because of a short wait, she gave me a comp treatment. This woman works FAST and w/ GREAT results. Perhaps too fast for some, but she gave me exactly the cut/style I wanted. I'll definitely go back.

Cons: Downstairs feels cramped. Upstairs, the "rooms" are curtained off cubicles. The prices are higher, but I definitely got what I paid for. Splurge Basic Facial = 85; Haircut w/Blow Dry = 75.

PROS: fast, professional, no attitude
CONS: small space, a little pricey

4
★★★★☆

Rachel NEVER left during my facial. Instead, during the mask, I got an incredible neck/dcollet massage, w/ a firm but incredibly gentle touch. Although blackhead removal was not thorough enough (done with hands... I prefer the metal tool), my skin looked happy after my facial... not beat up.

Karly has skillz like edward scissorhands! Because of a short wait, she gave me a comp treatment. This woman works FAST and w/ GREAT results. Perhaps too fast for some, but she gave me exactly the cut/style I wanted. I'll definitely go back.

Cons: Downstairs feels cramped. Upstairs, the "rooms" are curtained off cubicles. The prices are higher, but I definitely got what I paid for. Splurge Basic Facial = 85; Haircut w/Blow Dry = 75.

PROS: fast, professional, no attitude
CONS: small space, a little pricey

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Rachel discussed my needs before-hand and NEVER left during my facial. Most leave during your mask. Instead, I got an incredible neck/décolleté massage, w/ a firm but incredibly gentle touch. Although blackhead removal was not thorough enough (done with hands... I prefer the metal tool), She told me about each product as she was applying it. After my facial, my skin looked happy... not beat up.

Karly has skillz and works like edward scissorhands! Because of a short wait, she gave me a comp treatment. This woman works FAST and w/ GREAT results. Perhaps too fast for some, but she gave me exactly the cut/style I wanted. I'll definitely go back.

Cons: Downstairs feels cramped. Upstairs, the "rooms" are curtained off cubicles, but it remained quiet. The prices are higher, but I definitely got what I paid for. Splurge Basic Facial = 85; Haircut w/Blow Dry = 75.

2
★★★★★

Rachel discussed my needs before-hand and NEVER left during my facial. Most leave during your mask. Instead, I got an incredible neck/décolleté massage, w/ a firm but incredibly gentle touch. Although blackhead removal was not thorough enough (done with hands... I prefer the metal tool), She told me about each product as she was applying it. After my facial, my skin looked happy... not beat up.

Karly has skillz and works like edward scissorhands! Because of a short wait, she gave me a comp treatment. This woman works FAST and w/ GREAT results. Perhaps too fast for some, but she gave me exactly the cut/style I wanted. I'll definitely go back.

Cons: Downstairs feels cramped. Upstairs, the "rooms" are curtained off cubicles, but it remained quiet. The prices are higher, but I definitely got what I paid for. Splurge Basic Facial = 85; Haircut w/Blow Dry = 75.

Pros: skill, no attitude, speediness

Cons: small space, not cheap

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I spent 2 hours here and loved it they are very nice and happy people. This is a place you want to come and feel relaxed and pampered oh yea they did a great job with me and they did my nails. I think its a big high priced but for what its worth I mean you do get treated very good here and they are friendly and kind even if they have to be for business reasons they were very welcoming here so come and see them.I will be back here.

5
★★★★★

I spent 2 hours here and loved it they are very nice and happy people. This is a place you want to come and feel relaxed and pampered oh yea they did a great job with me and they did my nails. I think its a big high priced but for what its worth I mean you do get treated very good here and they are friendly and kind even if they have to be for business reasons they were very welcoming here so come and see them.I will be back here.

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I went to this place because a friend told me I could get my nails done at a good price. I was skeptical because it was on Newbury St. but I was surprised that my nails were done very well and at the same price as any other salon. Later I went back to experience a facial, and I really enjoyed it. The staff was friendly and provided a nice atmosphere.

5
★★★★★

I went to this place because a friend told me I could get my nails done at a good price. I was skeptical because it was on Newbury St. but I was surprised that my nails were done very well and at the same price as any other salon. Later I went back to experience a facial, and I really enjoyed it. The staff was friendly and provided a nice atmosphere.

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I came to G spa after a very busy work week and had an amazing hour and a half massage with a therapist named Elizabeth. At first glanze I worried about the atmosphere because it's crowded and busy on the first floor, but trust me it will be the best massage you have ever had!

2
★★★★★

I came to G spa after a very busy work week and had an amazing hour and a half massage with a therapist named Elizabeth. At first glanze I worried about the atmosphere because it's crowded and busy on the first floor, but trust me it will be the best massage you have ever had!

Pros: massage

Cons: crowded greeting area

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One woman wrote a review complaining about having her facial done at the bar, on a stool, in front of other clients. NEWSFLASH: "Quickie" services are all performed at the bar. If you wanted to lie down and be hidden from other clients, you should have booked one of the "Splurge" facials where they take you upstairs to the much more relaxed second floor. In other words, don't complain when you were given what you asked for. Personally, I recommend Sherri for spa services. She's great for facials, waxing and eyebrow shaping. As for manicures and pedicures, you can get better value down the street at 336 Newbury St (closer to Hynes Convention Ctr/ Mass Ave T stop). It's a newly opened nail salon so they're paying attention to performance.

2
★★★★☆

One woman wrote a review complaining about having her facial done at the bar, on a stool, in front of other clients. NEWSFLASH: "Quickie" services are all performed at the bar. If you wanted to lie down and be hidden from other clients, you should have booked one of the "Splurge" facials where they take you upstairs to the much more relaxed second floor. In other words, don't complain when you were given what you asked for. Personally, I recommend Sherri for spa services. She's great for facials, waxing and eyebrow shaping. As for manicures and pedicures, you can get better value down the street at 336 Newbury St (closer to Hynes Convention Ctr/ Mass Ave T stop). It's a newly opened nail salon so they're paying attention to performance.

Pros: Friendly staff, All in one place

Cons: A little pricey

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A friend and I came here for the quickie facials. We thought we would have a private area where we would lie down and have our faces worked on. Instead, we sat on stools right in the open area of where other customers were waiting. So basically we were sitting there while everyone was watching us have our faces slathered with white cream. My skin felt nice afterwards, but how embarrassing! I definitely will not come back here until they change this. One good thing though, the staff was extremely nice,

0
★☆☆☆☆

A friend and I came here for the quickie facials. We thought we would have a private area where we would lie down and have our faces worked on. Instead, we sat on stools right in the open area of where other customers were waiting. So basically we were sitting there while everyone was watching us have our faces slathered with white cream. My skin felt nice afterwards, but how embarrassing! I definitely will not come back here until they change this. One good thing though, the staff was extremely nice,

Pros: nice staff

Cons: facials in open area

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I went to visit a friend in Boston and we chose this spa because they have their own site and we like checking out services, prices, etc beforehand. There was a miscommunication about the service I requested but my masseuse Josh immediately resolved it and gave me what I wanted. The rest of the staff is great and very friendly. I even got a follow up call the next day to see how I liked it and see how they can assist me in the future. Nice people!

2
★★★★☆

I went to visit a friend in Boston and we chose this spa because they have their own site and we like checking out services, prices, etc beforehand. There was a miscommunication about the service I requested but my masseuse Josh immediately resolved it and gave me what I wanted. The rest of the staff is great and very friendly. I even got a follow up call the next day to see how I liked it and see how they can assist me in the future. Nice people!

Pros: Great staff

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I have had massages at some of the top spas in the world, and last week I had one from Elisabeth, a sweet young blonde from Denmark, and it was probably the best I have ever received! Her technique is flawless, with just the right amount of pressure. And by the end I felt like all my stress had disappeared. I definitely recommend giving her a try! And if you don't feel like forking over $90 for an amazing hour, they have "quickies" that are 15 minutes for $15.

2
★★★★★

I have had massages at some of the top spas in the world, and last week I had one from Elisabeth, a sweet young blonde from Denmark, and it was probably the best I have ever received! Her technique is flawless, with just the right amount of pressure. And by the end I felt like all my stress had disappeared. I definitely recommend giving her a try! And if you don't feel like forking over $90 for an amazing hour, they have "quickies" that are 15 minutes for $15.

Pros: Massage, Hip/Fun, Reasonable pricing

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the quickie version of their spa offerings is a waste of time and money. On par with doing it yourself. No benefit whatsover in the experience. Really disappointing.

1
★★☆☆☆

the quickie version of their spa offerings is a waste of time and money. On par with doing it yourself. No benefit whatsover in the experience. Really disappointing.

Cons: , messy pedicure, messy manicure

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I get my eyebrows waxed by Kristina. She is great and uses hard wax which is less irritating than strip wax, so I don't leave all red. I have seen another girl and didn't have a great experience but as long as I stay with my usual facialist then all is Zen at GSPA! Trendy hipsters will love this place. Thumbs up to the interior designer.

2
★★★★☆

I get my eyebrows waxed by Kristina. She is great and uses hard wax which is less irritating than strip wax, so I don't leave all red. I have seen another girl and didn't have a great experience but as long as I stay with my usual facialist then all is Zen at GSPA! Trendy hipsters will love this place. Thumbs up to the interior designer.

Pros: Fun Atmosphere, Great Staff

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When the sunny day quickly turned into Noah-worthy environs, and I was totally soaked, I was happy to see a spa that offered "quickie mani and pedi" for cheaper prices that would give me some time out of the rain. The staff welcomed me without laughing or making me feel uncomfortable for my soaked appearence. I ended up getting the full manicure with Eun for $25--and it was worth it. I was treated to hot towels, a large selection of Essie polishes, and an all-around great manicure. I don't know about anyone else, but I defintely recommend Eun!

2
★★★★☆

When the sunny day quickly turned into Noah-worthy environs, and I was totally soaked, I was happy to see a spa that offered "quickie mani and pedi" for cheaper prices that would give me some time out of the rain. The staff welcomed me without laughing or making me feel uncomfortable for my soaked appearence. I ended up getting the full manicure with Eun for $25--and it was worth it. I was treated to hot towels, a large selection of Essie polishes, and an all-around great manicure. I don't know about anyone else, but I defintely recommend Eun!

Pros: friendly service, adroit

Cons: , very small interior

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I went to G Spa because it of the the association with Grettacole.
I was horrified at the layout of the waxing rooms.It was in the same area as people having massages which meant: it was dark so the lady couldn't see if she had removed all my hair- she didn't!; I was forced to whisper because I might disturb the atmosphere; The wax pot was so badly positioned that she dripped wax all over my legs.
The lady saw what a horrendous job she had done but blamed it on the wax. Maybe if she turned on the light it could've helped her eye sight.
They offered a discount but it was still rediculously expensive. I had to go back to someone else the next day to help wax the patches she had left behind.
I also didn't like the attitude of the staff

1
★★☆☆☆

I went to G Spa because it of the the association with Grettacole.
I was horrified at the layout of the waxing rooms.It was in the same area as people having massages which meant: it was dark so the lady couldn't see if she had removed all my hair- she didn't!; I was forced to whisper because I might disturb the atmosphere; The wax pot was so badly positioned that she dripped wax all over my legs.
The lady saw what a horrendous job she had done but blamed it on the wax. Maybe if she turned on the light it could've helped her eye sight.
They offered a discount but it was still rediculously expensive. I had to go back to someone else the next day to help wax the patches she had left behind.
I also didn't like the attitude of the staff

Cons: , Staff with attitude

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I think that anyone would have to be CRAZY not to love this place. I am a regular customer at G Spa and I have never been given a single reason to go anywhere else. The staff is totally amazing and every service I have received has always been wonderful. Perhaps when G Spa was newer, they had some staff that was not up to their current standards but everyone there now seems to be dedicated and behave as true professionals. Give this place a try and I assure you, you will not be disappointed.

2
★★★★★

I think that anyone would have to be CRAZY not to love this place. I am a regular customer at G Spa and I have never been given a single reason to go anywhere else. The staff is totally amazing and every service I have received has always been wonderful. Perhaps when G Spa was newer, they had some staff that was not up to their current standards but everyone there now seems to be dedicated and behave as true professionals. Give this place a try and I assure you, you will not be disappointed.

Pros: Fun, Excellent Service, Great Staff

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From the second I walked in the door, I felt so welcomed. The staff was friendly and eager to help out. I came in on my lunch hour, so was in quite a rush. They were able to give me mini facial and quick manicure and got me back to work on time!!!! Although I had a limited amount of time (like we all do this day and age) I felt ready to face the rest of my day, and I didn't have to spend a fortune on Newbury Street. I even went back to work looking better than when I left because of the free make-up application I received after my services.
Overall, it was a great experience. The staff was very friendly and I make a point to go in often! It's definately worth a try!!

2
★★★★★

From the second I walked in the door, I felt so welcomed. The staff was friendly and eager to help out. I came in on my lunch hour, so was in quite a rush. They were able to give me mini facial and quick manicure and got me back to work on time!!!! Although I had a limited amount of time (like we all do this day and age) I felt ready to face the rest of my day, and I didn't have to spend a fortune on Newbury Street. I even went back to work looking better than when I left because of the free make-up application I received after my services.
Overall, it was a great experience. The staff was very friendly and I make a point to go in often! It's definately worth a try!!

Pros: Fast, Atmosphere, Quality

Cons: Busy, Tough Parking

.

This new space is cute, modern. While the woman who checked me in was polite and articulate and seemed truly happy to see me, the woman who did my facial was unprofessional and dressed like she worked in a bar. She was more concerned about her outfit and who was coming in the door. Another tall woman paced around the spa with what seemed like her boyfriend on the phone;very distracting to me. The other staff stood around and stared at each other.

Hair appointment was great, Brian is talented and worth the 50 bucks for my cut. I believe in young, fresh employees but they should be mature and good at what they do. I'd rather have a spa be less friendly if the services are super, this has neither. It's too bad the woman who checked me in doesn't do facials, she was the best of the bunch.

1
★★☆☆☆

This new space is cute, modern. While the woman who checked me in was polite and articulate and seemed truly happy to see me, the woman who did my facial was unprofessional and dressed like she worked in a bar. She was more concerned about her outfit and who was coming in the door. Another tall woman paced around the spa with what seemed like her boyfriend on the phone;very distracting to me. The other staff stood around and stared at each other.

Hair appointment was great, Brian is talented and worth the 50 bucks for my cut. I believe in young, fresh employees but they should be mature and good at what they do. I'd rather have a spa be less friendly if the services are super, this has neither. It's too bad the woman who checked me in doesn't do facials, she was the best of the bunch.

Pros: cute, great product lines, good options

Cons: inexperienced staff, unprofessional, hard to park

.

I went for a lip/brow wax when this spa was new. Instead of lying on a table I had to sit on an barstool. A woman applied coldish wax, the strip, and ripped--off skin bits!!. She then put ALCOHOL on saying it would help redness but it BURNED. They didn't do the browswax but plucked. I got home, saw skin missing, and called. They made me come in the next day, checked my face , and returned $10 (you'd think the browpluck too). Despite the derm visit &future lipwax offers, they were nonchalant, kept trying to get me to say I used Retin-A. Luckily I didn't scar, but the pain and stripes lasted a week. Waxing should be done with the client reclined, not atop a barstool! They should have recognized/informed me they removed skin, and stopped the waxing. There's potential but the staff needs better training.

0
★☆☆☆☆

I went for a lip/brow wax when this spa was new. Instead of lying on a table I had to sit on an barstool. A woman applied coldish wax, the strip, and ripped--off skin bits!!. She then put ALCOHOL on saying it would help redness but it BURNED. They didn't do the browswax but plucked. I got home, saw skin missing, and called. They made me come in the next day, checked my face , and returned $10 (you'd think the browpluck too). Despite the derm visit &future lipwax offers, they were nonchalant, kept trying to get me to say I used Retin-A. Luckily I didn't scar, but the pain and stripes lasted a week. Waxing should be done with the client reclined, not atop a barstool! They should have recognized/informed me they removed skin, and stopped the waxing. There's potential but the staff needs better training.

Pros: trendy atmosphere, good products, good location

Cons: poorly trained staff, bad client satisfacti, cramped space

Editorial from

The Scene
Busy Back Bay workers--including a surprising number of men--stop by during their lunch breaks to grab a stool at G Spa's "beauty bar" for speedy facials, manicures and pedicures individually or all at once (theā€¦

 

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