Doyle's Pharmacy

★★★☆☆

About Doyle's Pharmacy

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Health & Medical

Health & Medical
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2.5 2
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When I had called in this morning to get two new prescriptions and 2 refills, I was greeted with a grouchy man on the phone. I tried to think nothing of it, so that I could just get my prescriptions without being hassled in any way, so I began to let him know my requests in the way I always let someone know when I need to get my prescriptions. This individual kept cutting me off! Even
in the middle of me saying my request,
he cut me off and asked me for my name and everything else, but he did not listen to a word I just told him.
So I just went along and gave it to him. I asked him for his name three times and he would not give it to me.
I gave him my last name and I finally had to ask him again, "Who am I speaking with?", since he would not answer me the last three times, while he was just insisting on carrying on with his own inquiries and not listening to me.
He snaps at me saying in a bothered condescending tone that he is "Jerry" and that he is the owner of the building (thinking that would give me a scare to quiet me down). Then, he persists on and says, "Is there a problem here, I am trying to get you to answer my questions," and so I told him that I specifically was not the one with a problem and that I was trying to answer his first few questions, but I couldn't since he had cut me off so many times.
I even told this man, " I just tried to answer your last question, but you cut me off!"
This individual got even more condescending and very defensive. He even rambled on in his defensiveness and said "Yeah, well I'm sittin' here" in an angry tone and actually denied that he was ever cutting me off 4 times!

I don't know about the rest of you, but I am sure as heck not going to hang around a place like this who does not even have the decency to communicate effectively with their customers about getting simple prescritpions filled, and not even listen to their customers complete full sentences without some kind of interruption.
To make matters worse, this was the OWNER! Some power trip he must be on!

As a side note, they are also not good at getting back to you when you ask them to when a prescription is ready for pick up and you have asked them to confirm with you via a phone call.

Don't go to this place for anything!
Their service and attitude is bad. Only when you are paying them money they are extremely nice to you.

1
★☆☆☆☆

When I had called in this morning to get two new prescriptions and 2 refills, I was greeted with a grouchy man on the phone. I tried to think nothing of it, so that I could just get my prescriptions without being hassled in any way, so I began to let him know my requests in the way I always let someone know when I need to get my prescriptions. This individual kept cutting me off! Even
in the middle of me saying my request,
he cut me off and asked me for my name and everything else, but he did not listen to a word I just told him.
So I just went along and gave it to him. I asked him for his name three times and he would not give it to me.
I gave him my last name and I finally had to ask him again, "Who am I speaking with?", since he would not answer me the last three times, while he was just insisting on carrying on with his own inquiries and not listening to me.
He snaps at me saying in a bothered condescending tone that he is "Jerry" and that he is the owner of the building (thinking that would give me a scare to quiet me down). Then, he persists on and says, "Is there a problem here, I am trying to get you to answer my questions," and so I told him that I specifically was not the one with a problem and that I was trying to answer his first few questions, but I couldn't since he had cut me off so many times.
I even told this man, " I just tried to answer your last question, but you cut me off!"
This individual got even more condescending and very defensive. He even rambled on in his defensiveness and said "Yeah, well I'm sittin' here" in an angry tone and actually denied that he was ever cutting me off 4 times!

I don't know about the rest of you, but I am sure as heck not going to hang around a place like this who does not even have the decency to communicate effectively with their customers about getting simple prescritpions filled, and not even listen to their customers complete full sentences without some kind of interruption.
To make matters worse, this was the OWNER! Some power trip he must be on!

As a side note, they are also not good at getting back to you when you ask them to when a prescription is ready for pick up and you have asked them to confirm with you via a phone call.

Don't go to this place for anything!
Their service and attitude is bad. Only when you are paying them money they are extremely nice to you.

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This is a very small pharmacy located in a medical plaza building but they are big on customer service. I often call in and they mail my prescriptions and I have them the next day.
The staff is small but polite and helpful.

It is nice to go to a place where you are recognized and greeted instead of being just another person in line.

4
★★★★☆

This is a very small pharmacy located in a medical plaza building but they are big on customer service. I often call in and they mail my prescriptions and I have them the next day.
The staff is small but polite and helpful.

It is nice to go to a place where you are recognized and greeted instead of being just another person in line.

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