Royal Chevrolet

★★★☆☆
Sales: Monday - Friday 9am - 8pm Saturday 9am - 6pm Sunday 12am - 5pm Service and Parts Monday - Friday 7:30am - 6pm Saturday & Sunday Closed
37.5774 -77.4877
Map and Directions to Royal Chevrolet

804-521-5300

4502 West Broad Street

Richmond, VA

23230

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About Royal Chevrolet

Categories
  • Automotive
  • Auto Dealers
Hours
1

Automotive

Automotive
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Reviews 1 - 3 of 3.
.

Sold a bill of goods just to get us to come in. Credit checks were run prior, given an cost on the vehicle before making the trek to West Broad - nothing was as we had been promised: loan terms changed, vehicle price changed, etc. In the course of conversation at the dealer tax and tags went up 400.00

Get everything in writing before investing your time with this company. Total waste of time that could have been spent much more productively.

1
★☆☆☆☆

Sold a bill of goods just to get us to come in. Credit checks were run prior, given an cost on the vehicle before making the trek to West Broad - nothing was as we had been promised: loan terms changed, vehicle price changed, etc. In the course of conversation at the dealer tax and tags went up 400.00

Get everything in writing before investing your time with this company. Total waste of time that could have been spent much more productively.

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.

We recently purchased a new 2009 Traverse from Royal Chevrolet and the experience from start to finish was excellent. Not only did we get the vehicle that we wanted, but we were able to negotiate a very fair price without stress. I had anticipated the need to visit 3 or 4 dealerships before concluding a satisfactory deal. Fortunately, my first and only visit proved to be enough. Thanks Royal.

5
★★★★★

We recently purchased a new 2009 Traverse from Royal Chevrolet and the experience from start to finish was excellent. Not only did we get the vehicle that we wanted, but we were able to negotiate a very fair price without stress. I had anticipated the need to visit 3 or 4 dealerships before concluding a satisfactory deal. Fortunately, my first and only visit proved to be enough. Thanks Royal.

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.

After visiting every GM/Chevy dealer in the Richmond area, Royal had the best selection, prices, and service. The staff was not pushy for a change. We used Bernie Williamson in particular, and he shared the most info about Chevy's products and services--we felt like we were making an informed decision rather than being "sold" or "handled." And you know that speech you get with the financing man--about how you need to add this and that warranty and service plan. That money man wasn't pushy either.

Only pitfall is while we were there, the dealership was short-staffed, and there were people waiting a while to see a sales associate. But overall, we had a great shopping experience.

PROS: Friendly staff; huge selection; nice show room.
CONS: Sometimes short-staffed; located next to strip club.

4
★★★★☆

After visiting every GM/Chevy dealer in the Richmond area, Royal had the best selection, prices, and service. The staff was not pushy for a change. We used Bernie Williamson in particular, and he shared the most info about Chevy's products and services--we felt like we were making an informed decision rather than being "sold" or "handled." And you know that speech you get with the financing man--about how you need to add this and that warranty and service plan. That money man wasn't pushy either.

Only pitfall is while we were there, the dealership was short-staffed, and there were people waiting a while to see a sales associate. But overall, we had a great shopping experience.

PROS: Friendly staff; huge selection; nice show room.
CONS: Sometimes short-staffed; located next to strip club.

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Message from Royal Chevrolet

Visit Royal Chevrolet today and you'll know why we are called "The Dealership That's Different". We offer a relaxed atmosphere whether you are bringing your vehicle in for service or shopping for a new car, truck, or SUV. We have a 25,000 sq. ft. climate contolled showroom, a professional, knowledgeable, and friendly staff, with a no pressure, no haggle policy. Relax in our spacious customer lounge or have our courtesy shuttle drop you off while you wait for your vehicle to be serviced by our GM Certified Technicians. Whether you stop in or visit us online at www.royalva.net you'll be happy you did.

More about Royal Chevrolet

Royal Chevrolet is a full service dealership, offering the entire line of Chevrolet as well as Certified pre-owned and used vehicles. Our award winning service department offers GM Certified mechanics and a courtesy shuttle for your convenience. Stop by

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