Auto Pro Tires & Service

★★★★★

About Auto Pro Tires & Service

Categories
  • Automotive
  • Tires
  • Automotive Repair

Automotive

Automotive
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5.0 5
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My family & I were on vacation in Gatlinburg when our car decided to start running bad & the check engine light began flashing. We were with our 2 small kids hundreds of miles from home (in Mississippi) & had no idea what we were going to do. We were told Maryville was the closest place to find a shop, so I looked up a random mechanic & made the call. Thank God that mechanic was Lee at Auto Pro. He was so kind & understanding of our situation. He was waiting on us when we pulled into the shop & he immediately came out & greeted us & started working on the car. It was late afternoon, so we had to get a rental & leave ours overnight, but he called us first thing the next morning & told us he had it ready to go. Turns out he stayed til 8 the night before so that we could get our car back & try to enjoy the rest of our vacation. The price was well within reason, & the service was outstanding. A mechanic could easily take advantage knowing that we were out of town & had no other options, but Lee & Auto Pro treated us like old loyal customers. Thank you Lee!

5
★★★★★

My family & I were on vacation in Gatlinburg when our car decided to start running bad & the check engine light began flashing. We were with our 2 small kids hundreds of miles from home (in Mississippi) & had no idea what we were going to do. We were told Maryville was the closest place to find a shop, so I looked up a random mechanic & made the call. Thank God that mechanic was Lee at Auto Pro. He was so kind & understanding of our situation. He was waiting on us when we pulled into the shop & he immediately came out & greeted us & started working on the car. It was late afternoon, so we had to get a rental & leave ours overnight, but he called us first thing the next morning & told us he had it ready to go. Turns out he stayed til 8 the night before so that we could get our car back & try to enjoy the rest of our vacation. The price was well within reason, & the service was outstanding. A mechanic could easily take advantage knowing that we were out of town & had no other options, but Lee & Auto Pro treated us like old loyal customers. Thank you Lee!

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It isn't often that you can recommend a mechanic because they are honest. "Does good work", "is fast and courteous", sure... these are found in many places. But honesty will get you more business than any of these other attributes.

Now find one that does good work, is fast and courteous AND is honest and you have found my mechanic for life! These guys fit the bill and I will never go to another shop if I can help it. Lee and Eric and the crew are responsive to my questions, help me understand what is happening before doing the work, recommend less expensive options when they exist and on a couple of occassions, did small jobs for less than "the book" called for! Yes, they only billed me for the time they spent doing the job - not the hours that the book called for!

If you can find better, I'll slap my daddy in the face!

5
★★★★★

It isn't often that you can recommend a mechanic because they are honest. "Does good work", "is fast and courteous", sure... these are found in many places. But honesty will get you more business than any of these other attributes.

Now find one that does good work, is fast and courteous AND is honest and you have found my mechanic for life! These guys fit the bill and I will never go to another shop if I can help it. Lee and Eric and the crew are responsive to my questions, help me understand what is happening before doing the work, recommend less expensive options when they exist and on a couple of occassions, did small jobs for less than "the book" called for! Yes, they only billed me for the time they spent doing the job - not the hours that the book called for!

If you can find better, I'll slap my daddy in the face!

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There are many words to describe Auto Pro, but the best one is honest. Too many people complain about dishonest mechanics that try to rack up the bill. This is not their way. I have trusted Eric, Lee, and the guys at Auto Pro with all my vehicles for the last 4 years. In 2007, my wife's VW Bug was having some issues. They could have attempted to fix the problems causing a LARGE bill. However, Lee said to trade it soon. The next day we got a new car because of his recommendation. I truly do trust them. Recently, I had a free oil change with another company. The other company really messed up up my vehicle so I took it to Auto Pro to get it fixed and charged the other company for the repairs. Eric knew this but still only charged me at their normal rate. This shows true class. I also saw him check out another man's vehicle. He diagnosed the problem (it took about 20 to 30 minutes) and then told the man that his shop was not able to do the kind of work that needed to be done. He called another shop that could do the work, explained the issues, and sent the man over there. He did not charge the man for diagnosis.

They also have the best prices on tires (including free rotation for life) and will not just suggest the priciest ones. They always suggest the tire they think will serve your needs the best.

I have checked around with other shops on prices, and these guys are the best. As you can tell, I am a VERY happy customer. Thanks Auto Pro for being an incredible company.

5
★★★★★

There are many words to describe Auto Pro, but the best one is honest. Too many people complain about dishonest mechanics that try to rack up the bill. This is not their way. I have trusted Eric, Lee, and the guys at Auto Pro with all my vehicles for the last 4 years. In 2007, my wife's VW Bug was having some issues. They could have attempted to fix the problems causing a LARGE bill. However, Lee said to trade it soon. The next day we got a new car because of his recommendation. I truly do trust them. Recently, I had a free oil change with another company. The other company really messed up up my vehicle so I took it to Auto Pro to get it fixed and charged the other company for the repairs. Eric knew this but still only charged me at their normal rate. This shows true class. I also saw him check out another man's vehicle. He diagnosed the problem (it took about 20 to 30 minutes) and then told the man that his shop was not able to do the kind of work that needed to be done. He called another shop that could do the work, explained the issues, and sent the man over there. He did not charge the man for diagnosis.

They also have the best prices on tires (including free rotation for life) and will not just suggest the priciest ones. They always suggest the tire they think will serve your needs the best.

I have checked around with other shops on prices, and these guys are the best. As you can tell, I am a VERY happy customer. Thanks Auto Pro for being an incredible company.

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I've been bringing my vehicles here for a few years and I recommend them to everyone I know! No surprises, great prices and they always do everything they can to help. I've dealt with Eric & Lee mostly and couldn't ask for better service.
Thank you!

5
★★★★★

I've been bringing my vehicles here for a few years and I recommend them to everyone I know! No surprises, great prices and they always do everything they can to help. I've dealt with Eric & Lee mostly and couldn't ask for better service.
Thank you!

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After trying several auto repair places here in Maryville, I was referred to AutoPro buy a local police officer. He said they fix all his cars. Good enough for me. I took my van in, & it was back the next day fully repaired & running great, They are a great value for the money too. Eric spent a good 15 minutes on the phone with me proir to starting any repairs,carefully expalining everything that needed repair & the costs involved. There were no surprises upon pickup. They will have our repair work from now on.

PROS: great prices, very nice guys & top quality repair work
CONS:

5
★★★★★

After trying several auto repair places here in Maryville, I was referred to AutoPro buy a local police officer. He said they fix all his cars. Good enough for me. I took my van in, & it was back the next day fully repaired & running great, They are a great value for the money too. Eric spent a good 15 minutes on the phone with me proir to starting any repairs,carefully expalining everything that needed repair & the costs involved. There were no surprises upon pickup. They will have our repair work from now on.

PROS: great prices, very nice guys & top quality repair work
CONS:

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