Rick's Silvermoon

★★★☆☆
  • 7820 Ponderosa Rd Ste A

    Perrysburg, OH 43551

    Map & Directions
  • 419-666-7425

About Rick's Silvermoon

Categories

Food

Food
More choices in Perrysburg:
Resultset_next

Rolling Hills Restaurant

2990 Main St Collins, GA

Resultset_next

Primo's & Kelly's Pub

678 Main Rd Irving, IL

2.5 2
Hi! Sign in to let us know how Rick's Silvermoon was?
Write a Review
.

My family ate breakfast at Silver Moon after church for years because there is no wait. All of the other breakfast restaurants in the area have at least a half hour wait on Sundays. The food is mediocre at best and the prices are average; we went there mostly to save time and be on our way. I never make food complaints at restaurants, and decided to suggest to the manager that they scoop the sour cream onto the dish instead of throwing a tiny "to go" sour cream cup on my plate. Also, there were no pancakes on the kids menu leaving our 6 year old with a heaving order of 4 huge pancakes from the regular menu. The owner, as he identified himself, came over to our table and was extremely rude. He said that the use of the disposable sour cream cups was to save him money. He claimed that there were pancakes on the kids menu and looked at it, and there were not. He never apologized or said that he would take our concerns into consideration. He had the waitress then throw another disposable sour cream cup onto our table to insult us. When I returned it to the counter, he said that he did not want to help us because we were never going to come back anyway. I was appalled at his behavior and found it hard to believe that he was the owner. There is no concern for customer service or food quality at this restaurant. Their concern is what is going to save them money. This is certainly no way to run a business that depends on customer satisfaction. Next Sunday we will be waiting in line at another restaurant. Scrambler Marie's is close by, and although they usually have a wait, I think it will be worth it for our family to have a better experience than a manager/ owner insulting us in front of our children.

1
★☆☆☆☆

My family ate breakfast at Silver Moon after church for years because there is no wait. All of the other breakfast restaurants in the area have at least a half hour wait on Sundays. The food is mediocre at best and the prices are average; we went there mostly to save time and be on our way. I never make food complaints at restaurants, and decided to suggest to the manager that they scoop the sour cream onto the dish instead of throwing a tiny "to go" sour cream cup on my plate. Also, there were no pancakes on the kids menu leaving our 6 year old with a heaving order of 4 huge pancakes from the regular menu. The owner, as he identified himself, came over to our table and was extremely rude. He said that the use of the disposable sour cream cups was to save him money. He claimed that there were pancakes on the kids menu and looked at it, and there were not. He never apologized or said that he would take our concerns into consideration. He had the waitress then throw another disposable sour cream cup onto our table to insult us. When I returned it to the counter, he said that he did not want to help us because we were never going to come back anyway. I was appalled at his behavior and found it hard to believe that he was the owner. There is no concern for customer service or food quality at this restaurant. Their concern is what is going to save them money. This is certainly no way to run a business that depends on customer satisfaction. Next Sunday we will be waiting in line at another restaurant. Scrambler Marie's is close by, and although they usually have a wait, I think it will be worth it for our family to have a better experience than a manager/ owner insulting us in front of our children.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

You'd never know it, but this place is really good. It's just off of 795 east of I-75. It sits near the entrance to an industrial park-like area. The food is great! It reminds me of an old small-town diner where the food is made fresh to order. You can get anything from greasy spoon type stuff to a selection of salads. They have a children's menu as well. And the wait staff is easy of the eyes, to be sure. It's a comfortable place for everyone, as evidenced by the clientele, ranging from bikers in leather to businessmen in suits.

PROS: A down home diner, good food
CONS: only open for breakfast and lunch

4
★★★★☆

You'd never know it, but this place is really good. It's just off of 795 east of I-75. It sits near the entrance to an industrial park-like area. The food is great! It reminds me of an old small-town diner where the food is made fresh to order. You can get anything from greasy spoon type stuff to a selection of salads. They have a children's menu as well. And the wait staff is easy of the eyes, to be sure. It's a comfortable place for everyone, as evidenced by the clientele, ranging from bikers in leather to businessmen in suits.

PROS: A down home diner, good food
CONS: only open for breakfast and lunch

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Rick's Silvermoon, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review