Message from Tom Dwyer Automotive Services
Tom Dwyer Automotive Services does more than just fix your vehicle when it breaks down. We provide total automotive maintenance to reduce breakdowns, increase the reliability, and extend the life of your vehicle. Our clients keep coming back because they trust the relationship we build with them. They've learned from experience that we care for their vehicles as if they were our own, that our salaried advisors don't recommend unneeded repairs, and that our ASE Certified Master Techs do the job right the first time. Our clients like dealing with a sustainable business with a strong environmental and community commitment, and they enjoy our first-class customer service from our free shuttle service to our fresh-ground coffee. We hope you'll try us too, and see how it feels to deal with a company that keeps your vehicle "safe, breakdown free, and operating at its best."
Insider Pages Reviews for Tom Dwyer Automotive Services
I've been going to Tom Dwyer Automotive for nearly ten years. Have found their work sound, ethics high and advice inclusive of what to put off for later. I've paid less and gotten less. Tom Dwyer Automotive is fair, solid and inexpensive when taking the life of my car and my sanity into consideration ;)
Posted 05/31/07 | Report Abuse
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Tom Dwyer Automotive does really great work. They don't try to convince you to have work done that you don't need and they actually have your car back to you when they say they will. They are really nice and very professional. They'll even give you a ride home when you drop off your car and pick you up when it's done. Which is really nice if you can't arrange to have someone go with you.
Posted 11/04/05 | Report Abuse
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Latest reviews from Citysearch.
These guys are great!
by bhrigid
My first time at Tom Dwyer on recommendation of a friend proved very positive. They were very helpful on the phone, timely with my oil change and suggested a maintenance schedule that I could live with. They helped me prioritize repairs that needed to be done for safety reasons and did not try to sell me work that was unnecessary. As a woman, I felt respected and secure knowing that they would look after my car and keep her running for another 140k!
Pros: Courteous, professional and honest!
Posted 07/14/09
I'll be a customer for a very long time!
by blacklab08
The staff is very friendly, knowledgeable, and professional. Many Eco-friendly products and services are promoted, which makes them a wise choice. I brought by car in for an inspection and oil change and was pleasantly surprised by all facets of their facility and staff.
Pros: Great service, very professional and friendly staff
Cons: None that I can think of
Posted 06/03/09
Tom Dwyer Does Things Right.
by StaheliPizzutillo
These guys are honest, forthright, and very good at their jobs. They do good work the first time, and they back up all the products and workmanship.
If all mechanics acted like the crew at Tom Dwyer, there would be no bad jokes about dishonest mechanics. I recommend Tom Dwyer to everyone I know. It's the right thing to do.
Pros: Fair. Up front. Informative. Honest.
Cons: None.
Posted 05/15/08
Integrity and Care
by pdxsp
In the interest of full disclosure, I used to work at Tom Dwyer Automotive. That said, if I weren't an automotive technician, and had a vehicle that needed repairs, I would not hesitate to bring it to Tom Dwyer. The service writers at the front treat every client with great care, and explain things in detail. The shops rating on comment cards is consistantly high. The crew all strive for the high standards that Tom himself strives for. The bottom line is that your car will get fixed and it will be fair. Granted, as in life, some repairs are impossible to predict until you've gotten into them. But even if something does come up, you won't feel like you are being scammed or taken advantage of. Check their website for actual comments. There are shops in town which don't charge as much, but they also don't know as much, and so you end up paying more. Better to avoid the cheap doctors and stay with the specialists. I still recommend Dwyer automotive to people I meet, if the topic comes up. You can even email Tom Himself from the website and ask him questions. I believe you will be happy with this shop.
Pros: Great service, trustworthy
Cons: Don't try to get onto Tacoma during rush hour, go up a few blocks first!
Posted 01/27/07