After paying a hefty sum, I expected more. $120 for the detail was all right, but an extra $30 to clean the seats was a rip-off. Part of the package I was sold included having the trunk shampooed, but it wasn't even vacuumed, much less shampooed. I wouldn't care except that the salesman TOLD me it was part of the deal. We were going to have one car detailed this weekend, and the other car the next, but we'll be looking for a new detail shop. Overall, the quality of the wash and detail was sorely lacking.