Datavision Computer Video Inc

DataVision may have speedy delivery, but they have to have the worst customer service on the internet. After recently purchasing Ultra hard drive enclosures from DataVision one of them did not work. I tried several different things, including contacting the manufacturer, to get the enclosure to work.

I sent several emails to Data Vision trying to get some assistance and received no response from their poor customer department. When I was finally able to get them agree to allow me to return the item I had to pay the shipping to return the hard drive enclosure. What amazed me was that in addition having to pay to return the defective enclosure they would not refund the original shipping cost. DataVision's service truly sucks. Stay far away from them.

ABSOLUTELY HORRIBLE CUSTOMER SERVICE! THE MANAGER (KEITH) IS RUDE, SARCASTIC AND INSULTING.

I had placed an order for a Samsung product from Datavision in January 2008. The website claimed the product was in-stock however after waiting a month I called for a status and was told the order was cancelled. I was never contacted by phone or e-mail of the change in order status.

While speaking to Keith (who claimed to be the manager) he initially hung up on me while I was trying to find out why my order was cancelled. I called back and asked for a real manager however got Keith again. He decided it was best to handle the situation by being sarcastic and insult me.

This is my first time ordering from this company and is absolutely my last. I'd warn anyone thinking about ordering from this company that if you should call with a problem with your order, Keith answers all phones (sales, customer service, and manager). Good luck.

well, apple store sells apple stuffs, in here, they sell ALL, so it is a one-stop location whatever u want related to computer. i have an emergency w/ my laptop once and they fix it in 5 hrs w/ all the back up. thought i had to pay 200+, but when u need it urgent, u have to pay. though i also realised some of the staff is not polite..

PROS: emergency service
CONS: some staff is not polite

Located in midtown Manhattan, this computer store leaves much to be desired. The staff is no help at all usually, and their prices are pretty high. I'd recommend them only for goods that are sold at fixed prices everywhere such as Apple computers and iPods. Even their ethernet cable prices are too high compared to other independent computer stores.