AAA AUGER Plumbing Services

★★★★☆

Home Construction & Remodeling

Home Construction & Remodeling
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AAA AUGER is a service company specializing in drain cleaning and plumbing repair. AAA AUGER understands that we are only as good as our worst plumber on his worst day. Therefore, should we ever fall short of reasonable expectations, we will do our very best to rectify the situation. We are there when you need us!

5
★★★★★

AAA AUGER is a service company specializing in drain cleaning and plumbing repair. AAA AUGER understands that we are only as good as our worst plumber on his worst day. Therefore, should we ever fall short of reasonable expectations, we will do our very best to rectify the situation. We are there when you need us!

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They came out to fix a broken pipe and charged me $380 dollars and the pipe broken again within 3 months.

1
★☆☆☆☆

They came out to fix a broken pipe and charged me $380 dollars and the pipe broken again within 3 months.

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Purchased a water heater 6/2011. It leaked 1 hour after installation. The repair person came out 3 hours later and fixed it. I didn't notice at the time but they had NOT installed the vent pipe correctly! It was NOT attached to the water heater or to the vent stack. I began to smell gas in the closet. on 10/2011 I called AAA to come out and repair. The repair person said it was installed correctly, but when all the vent stack fell to the floor, he had to fix it. He did a partial fix, but left a hole in the vent system and did not attach the vent pipe to the water heater. When I pointed this out, he asked to borrow screws from me to attach the vent pipe but told me there was no hole and ""that's as good as it's going to get! If you want it fixed better you will have to call Monday and have the original person come fix it - it's his job!"" I still have gas exhaust and CO2 leaking into my closet. I am going to call the city to come out and inspect the work.

0
★☆☆☆☆

Purchased a water heater 6/2011. It leaked 1 hour after installation. The repair person came out 3 hours later and fixed it. I didn't notice at the time but they had NOT installed the vent pipe correctly! It was NOT attached to the water heater or to the vent stack. I began to smell gas in the closet. on 10/2011 I called AAA to come out and repair. The repair person said it was installed correctly, but when all the vent stack fell to the floor, he had to fix it. He did a partial fix, but left a hole in the vent system and did not attach the vent pipe to the water heater. When I pointed this out, he asked to borrow screws from me to attach the vent pipe but told me there was no hole and ""that's as good as it's going to get! If you want it fixed better you will have to call Monday and have the original person come fix it - it's his job!"" I still have gas exhaust and CO2 leaking into my closet. I am going to call the city to come out and inspect the work.

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Very professional exceptional work. Left my house very clean, hard workers. Great quality, great price. I would use them again.

2
★★★★★

Very professional exceptional work. Left my house very clean, hard workers. Great quality, great price. I would use them again.

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called AAAAuger for my Plumbing problems several times. They are very thorough, never had to ask them to come back to fix anything that they already fixed. I appreciate how they always look around to see if anything additional problems need fixing. They always show up on time, too. I highly recommend AAAAuger!!!

5
★★★★★

called AAAAuger for my Plumbing problems several times. They are very thorough, never had to ask them to come back to fix anything that they already fixed. I appreciate how they always look around to see if anything additional problems need fixing. They always show up on time, too. I highly recommend AAAAuger!!!

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By Doug 10/1/10 This was my first time w/ AAA Auger & I took a chance w/ yellow pages. Was I surprised. This was a Sat. night, it was dark and late and Mike still showed up. Due to the darkness Mike couldn't complete the work. But he said would be back on Mon., he then took the time to time to explain what would have to be done & the cost. The office called on Mon. AM to tell me Mike was on the way out, He & Vance came and then were able to locate the clean out. They unplugged the line, kept me inform w/ every step they did. It was done quickly and since there was a clean out I wasn't charged what was orginally quoted and it cost $400 less than orginally quoted. I felt that I was treated very fairly and honestly and would gladly refer or recommend AAA to any one. Mike and Vance were very customer friendly. Thanks guys for a great job. You've earned my future business. Five Stars

5
★★★★★

By Doug 10/1/10 This was my first time w/ AAA Auger & I took a chance w/ yellow pages. Was I surprised. This was a Sat. night, it was dark and late and Mike still showed up. Due to the darkness Mike couldn't complete the work. But he said would be back on Mon., he then took the time to time to explain what would have to be done & the cost. The office called on Mon. AM to tell me Mike was on the way out, He & Vance came and then were able to locate the clean out. They unplugged the line, kept me inform w/ every step they did. It was done quickly and since there was a clean out I wasn't charged what was orginally quoted and it cost $400 less than orginally quoted. I felt that I was treated very fairly and honestly and would gladly refer or recommend AAA to any one. Mike and Vance were very customer friendly. Thanks guys for a great job. You've earned my future business. Five Stars

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I want to thank Justin for doing outstanding work. He was courteous, professional, and very knowledgable. He explained everything he was going to do when installing my new water heater. It looks and works great. He is a valuable assett to AAA AUGER. The price was competitive with the other estimates I received. The service was better than I ever expected. I will never use another plumbing service again. Thankyou.

5
★★★★★

I want to thank Justin for doing outstanding work. He was courteous, professional, and very knowledgable. He explained everything he was going to do when installing my new water heater. It looks and works great. He is a valuable assett to AAA AUGER. The price was competitive with the other estimates I received. The service was better than I ever expected. I will never use another plumbing service again. Thankyou.

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Last Sunday was my second time to need AAA, they are GREAT - Fast, Efficient, Friendly and didn't charge me more just because it was Sunday morning when my shower cut off!!! Will never call anyone else but AAA!!

5
★★★★★

Last Sunday was my second time to need AAA, they are GREAT - Fast, Efficient, Friendly and didn't charge me more just because it was Sunday morning when my shower cut off!!! Will never call anyone else but AAA!!

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Main sewer line from house backed up. Called AAA Auger and they were at house within an hour. I had called other places but these guys were the best priced. Customer service was just as excellent. The guy showed up and was awesome. Finished and cleaned up within 30 min. Highly recommended.

5
★★★★★

Main sewer line from house backed up. Called AAA Auger and they were at house within an hour. I had called other places but these guys were the best priced. Customer service was just as excellent. The guy showed up and was awesome. Finished and cleaned up within 30 min. Highly recommended.

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Over-priced, untrained employees, slow to get the job done and shoddy workmanship. They sent a man who could not possibly have been trained in even the basics of plumbing to find and repair a leak under my garage slab. The man did not understand how to use the diagnostic equipment. I had to explain the basic theory to him and assist him in choosing which pipes to cut and evaluate. Once the leaky pipe was identified he capped it and re-routed the pipe up the garage wall across the ceiling and back down -- very poor, ugly workmanship, completed 2 days later because they did not have the right materials on their truck. I later found out that I was charged nearly double what others would have charged. A bad experience made worse by a very poor company. DO NOT USE THEM !!!

0
★☆☆☆☆

Over-priced, untrained employees, slow to get the job done and shoddy workmanship. They sent a man who could not possibly have been trained in even the basics of plumbing to find and repair a leak under my garage slab. The man did not understand how to use the diagnostic equipment. I had to explain the basic theory to him and assist him in choosing which pipes to cut and evaluate. Once the leaky pipe was identified he capped it and re-routed the pipe up the garage wall across the ceiling and back down -- very poor, ugly workmanship, completed 2 days later because they did not have the right materials on their truck. I later found out that I was charged nearly double what others would have charged. A bad experience made worse by a very poor company. DO NOT USE THEM !!!

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I called at 21:15 Sunday night looking for a plumber to clean out the line between my house and the street. I call AAA last and they were the first to call me back and say they were on the way. They beat Roto Rooter, San Antonio Service Co., and Aramendia. Harold looked it over and gave me a fair price for a Sunday night. Less than $200. He got right to work and was finished quickly. Maybe it would have cost less in the morning, but I could not wait till then. I would definitely recommend AAA and Harold for sure.

2
★★★★★

I called at 21:15 Sunday night looking for a plumber to clean out the line between my house and the street. I call AAA last and they were the first to call me back and say they were on the way. They beat Roto Rooter, San Antonio Service Co., and Aramendia. Harold looked it over and gave me a fair price for a Sunday night. Less than $200. He got right to work and was finished quickly. Maybe it would have cost less in the morning, but I could not wait till then. I would definitely recommend AAA and Harold for sure.

Pros: Fast Service Reasonable Price

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First let me say these ppl have always been there for me. I am a very low income person and when I have a pluming problem these ppl are always there to help me There is a very special person that works there name Jesse if you have a problem call him he is always helpful. I have no complaint at all for the service or the work they do I dont know what we would do without them. I have used them about 6 times now and I would use no one else because I know these ppl I can depend on

2
★★★★★

First let me say these ppl have always been there for me. I am a very low income person and when I have a pluming problem these ppl are always there to help me There is a very special person that works there name Jesse if you have a problem call him he is always helpful. I have no complaint at all for the service or the work they do I dont know what we would do without them. I have used them about 6 times now and I would use no one else because I know these ppl I can depend on

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Called for free estimate. Took forever to receive a service call. When service-man arrived he glanced at my low boy water heater and proceeded to tell my husband that for approx. 120.00 he could test the element and if we chose not to use their services we would be refunded half of the 120.00 service fee? Was that the ""free"" estimate listed in the ad in the yellow pages?? I'm confused?\r\nThen we were given a estimate to replace the low boy water heater for the ridiculous price of 1200.00 + dollars. \r\nWow guys, water heaters cost about 300.00 at Lowes and Home Depot.....what's up with that price?\r\nI wonder how many poor souls just pay the estimate without checking around....\r\nThat's just wrong!\r\n\r\nNo stars for you my friends...

0
★☆☆☆☆

Called for free estimate. Took forever to receive a service call. When service-man arrived he glanced at my low boy water heater and proceeded to tell my husband that for approx. 120.00 he could test the element and if we chose not to use their services we would be refunded half of the 120.00 service fee? Was that the ""free"" estimate listed in the ad in the yellow pages?? I'm confused?\r\nThen we were given a estimate to replace the low boy water heater for the ridiculous price of 1200.00 + dollars. \r\nWow guys, water heaters cost about 300.00 at Lowes and Home Depot.....what's up with that price?\r\nI wonder how many poor souls just pay the estimate without checking around....\r\nThat's just wrong!\r\n\r\nNo stars for you my friends...

Cons: Too High

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called aaa auger on a water leak I had on the side of my house, plumber got to my home in less than an hour on a sunday morning. Water leak got fixed and all I needed was a replace elbow that cost about $5.00 at home depot. Plumber took about 30 min and was billed $270.00. work was done fast but I think their prices are too high. Would I use them again...? Well, if I had a major emergency I would fork out the dough for quick service.

2
★★★★☆

called aaa auger on a water leak I had on the side of my house, plumber got to my home in less than an hour on a sunday morning. Water leak got fixed and all I needed was a replace elbow that cost about $5.00 at home depot. Plumber took about 30 min and was billed $270.00. work was done fast but I think their prices are too high. Would I use them again...? Well, if I had a major emergency I would fork out the dough for quick service.

Pros: quick service

Cons: prices too high

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I called AAA Auger this morning to dispatch a plumber to fix my water heater.\r\nI gave the dispatcher my address, home phone, and cell phone, and stressed\r\nthat the plumber would need to call me on my cell phone since I'd be at work\r\n(I work only a few miles away). We agreed to a service visit ""after 11:00am"".\r\n\r\nBy noon, I'd received no call. I returned home for lunch, and found a message\r\nleft on my answering machine. The dispatcher had called my home instead\r\nof my cell to inform me that the plumber would be delayed. I called AAA Auger\r\nagain, and reminded the dispatcher that he had to call my cell phone. He agreed\r\nto mark that on the account.\r\n\r\nAt 6:00pm, I still hadn't received a call. I called AAA Auger again. This time,\r\nthe dispatcher claimed he had called my home at 3:45pm, and that a lady\r\nhad answered and told him that the plumber was already there.\r\n\r\nWe agreed that the dispatcher must have misdialed, since no one was\r\nat my house during the day, but there was no explanation why he had\r\ntried calling my house again instead of the cell phone. After having\r\nalready confirmed my street address and phone number, the dispatcher\r\nconfirmed his cluelessness by asking me what my plumbing problem was ... ;(\r\n\r\nI told the dispatcher that I'd just call another plumber.

0
★☆☆☆☆

I called AAA Auger this morning to dispatch a plumber to fix my water heater.\r\nI gave the dispatcher my address, home phone, and cell phone, and stressed\r\nthat the plumber would need to call me on my cell phone since I'd be at work\r\n(I work only a few miles away). We agreed to a service visit ""after 11:00am"".\r\n\r\nBy noon, I'd received no call. I returned home for lunch, and found a message\r\nleft on my answering machine. The dispatcher had called my home instead\r\nof my cell to inform me that the plumber would be delayed. I called AAA Auger\r\nagain, and reminded the dispatcher that he had to call my cell phone. He agreed\r\nto mark that on the account.\r\n\r\nAt 6:00pm, I still hadn't received a call. I called AAA Auger again. This time,\r\nthe dispatcher claimed he had called my home at 3:45pm, and that a lady\r\nhad answered and told him that the plumber was already there.\r\n\r\nWe agreed that the dispatcher must have misdialed, since no one was\r\nat my house during the day, but there was no explanation why he had\r\ntried calling my house again instead of the cell phone. After having\r\nalready confirmed my street address and phone number, the dispatcher\r\nconfirmed his cluelessness by asking me what my plumbing problem was ... ;(\r\n\r\nI told the dispatcher that I'd just call another plumber.

More about AAA AUGER Plumbing Services

No Charge for Coming Out 24/7; No Extra Charge Ever; FREE inspections anytime of the day/week; Weekends, Nights nor Holidays; 24 Hour Emergency Service; The plumbers you can trust 24 Hour Emergency Service; The plumbers you can trust; 24/7 Professional Services; Professional plumbing since 1962

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