Banfield Pet Hospital

★☆☆☆☆
  • 8222 S. University Blvd

    Centennial, CO 80122

    Map & Directions
  • 303-740-7387

About Banfield Pet Hospital

Categories
  • Veterinarians
  • Animal Hospitals
  • Pet Services
Details
  • Flea Treatment
  • Microchip Implants
  • Neutering
  • Spaying
Hours
M-Sa 7am-7pm, Su 7am-5pm
Phones
  • Fax (303-740-7390)
Year Established
  • 1992

Pets & Animals

Pets & Animals
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I took my cat into this Banfield location five days ago, 2/11, after I had seen several TV ads within the week stating that the first office visit would be free. I wish I could find a copy of the TV ad now, because I believe that it stated that the special was running during most of February, but I cannot prove its content.\r\n\r\nAfter I got home with my pet and his antibiotics, and after having paid the $290 bill, I realized that I had been charged circa $35 for the office visit. I telephoned Banfield today, 2/16, and spoke with ""Dana"", who checked the date of my visit and then told me that the free office visit offer had expired on 2/6, five days BEFORE I was in there.\r\n\r\nThe thing that makes me suspicious about the veracity of Dana's claim is that I checked the Centennial Banfield's website during the weekend, 2/12-2/13, and found a COUPON that I was supposed to use to get the ""free office visit"" advertised on TV, although the TV ad had said NOTHING about needing a coupon. \r\n\r\nClearly, if the Banfield website still had its coupon online on 2/12-2/13, the offer in fact did NOT expire on 2/6, as Dana told me by phone today.\r\n\r\nI am so disgusted with this apparent dishonesty that I have canceled my cat's follow-up visit set for 2/18, and Banfield will not get the opportunity to see any of my other five cats, for shots or illness or injury or for anything else. \r\n\r\nMy wonderful vet, who had been treating my cats since 1989, recently retired, so I was searching for a new vet for my six cats. Banfield, however, will not get my business.\r\n\r\nIn my view, Banfield's dishonesty cheated me out of ca. $35. In so doing, however, they have cheated themselves out of earning several thousand dollars from me in the coming years.

0
★☆☆☆☆

I took my cat into this Banfield location five days ago, 2/11, after I had seen several TV ads within the week stating that the first office visit would be free. I wish I could find a copy of the TV ad now, because I believe that it stated that the special was running during most of February, but I cannot prove its content.\r\n\r\nAfter I got home with my pet and his antibiotics, and after having paid the $290 bill, I realized that I had been charged circa $35 for the office visit. I telephoned Banfield today, 2/16, and spoke with ""Dana"", who checked the date of my visit and then told me that the free office visit offer had expired on 2/6, five days BEFORE I was in there.\r\n\r\nThe thing that makes me suspicious about the veracity of Dana's claim is that I checked the Centennial Banfield's website during the weekend, 2/12-2/13, and found a COUPON that I was supposed to use to get the ""free office visit"" advertised on TV, although the TV ad had said NOTHING about needing a coupon. \r\n\r\nClearly, if the Banfield website still had its coupon online on 2/12-2/13, the offer in fact did NOT expire on 2/6, as Dana told me by phone today.\r\n\r\nI am so disgusted with this apparent dishonesty that I have canceled my cat's follow-up visit set for 2/18, and Banfield will not get the opportunity to see any of my other five cats, for shots or illness or injury or for anything else. \r\n\r\nMy wonderful vet, who had been treating my cats since 1989, recently retired, so I was searching for a new vet for my six cats. Banfield, however, will not get my business.\r\n\r\nIn my view, Banfield's dishonesty cheated me out of ca. $35. In so doing, however, they have cheated themselves out of earning several thousand dollars from me in the coming years.

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Please do take any of your pets to this hospital! \r\n\r\nI previously worked at this hospital as a nurse for 7 years I no longer work there following this terrible experience. Dr. Kevin Burden, physically left the hospital full of patients and did not tell any of the staff where he was going. While he was missing, a pet collapsed from a severe vaccine reaction, one of the technicians saved the pets life with medication. However, Dr. Burden and Banfield corporate office fired the tech, they would rather the pet die, than a tech to treat a pet w/o veterinarian instruction because they are afraid of being sued. Scary!

0
★☆☆☆☆

Please do take any of your pets to this hospital! \r\n\r\nI previously worked at this hospital as a nurse for 7 years I no longer work there following this terrible experience. Dr. Kevin Burden, physically left the hospital full of patients and did not tell any of the staff where he was going. While he was missing, a pet collapsed from a severe vaccine reaction, one of the technicians saved the pets life with medication. However, Dr. Burden and Banfield corporate office fired the tech, they would rather the pet die, than a tech to treat a pet w/o veterinarian instruction because they are afraid of being sued. Scary!

Cons: Scary

Message from Banfield Pet Hospital

Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery,  our full-service pet hospital is committed to the long-term health of your pet.  Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

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