Brockway Hair Design 13

★★★★☆
  • 395 S State Highway 65 Ste E

    Lincoln, CA 95648

    Map & Directions
  • 916-408-0365

About Brockway Hair Design 13

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Hours
Sun 10am-5pm, Mon-Fri 8am-8pm, Sat 8am-7pm

Personal Services

Personal Services
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i ve been going to Mallory for the last 3 yrs she does exactly what I want everytime! And she is the sweetest person ever! She is fast and efficient everytime! I have referred all my friends and family to her and she always does beautiful work! And she is amazing at "baby" trims, she is not one of those hairstylists you say a inch and they take 5! She is by far the only person I will ever let do my hair and I would recommend her to everyone!

5
★★★★★

i ve been going to Mallory for the last 3 yrs she does exactly what I want everytime! And she is the sweetest person ever! She is fast and efficient everytime! I have referred all my friends and family to her and she always does beautiful work! And she is amazing at "baby" trims, she is not one of those hairstylists you say a inch and they take 5! She is by far the only person I will ever let do my hair and I would recommend her to everyone!

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I came in to the shop for the second time in a matter of a few months, and although I do not remember the name of woman that cut my hair the first time, and the fact that I did not like it after I went home, I came back the next day and she graciously fixed it and was very nice about it. I'll say she gave a good service after all.
But, the second time I came in was just a couple of days ago, and Jenny did my hair this time. Again I did not get the style cut that I wanted after my hair was dried, so I went back the next day for her to fix it, but to my surprise she was very rude and upset that I had came back. She tried fixing it to her liking, not mine, so instead of arguing I went home still unhappy with my cut and the expense that I had made, to chop my own hair. It is now fair that a paying client would have to do fix their home hair after paying for a service.
I know what I like and usually people follow my instructions, but this time Jenny refused to. Too bad cause I will not go back there any more...

2
★★☆☆☆

I came in to the shop for the second time in a matter of a few months, and although I do not remember the name of woman that cut my hair the first time, and the fact that I did not like it after I went home, I came back the next day and she graciously fixed it and was very nice about it. I'll say she gave a good service after all.
But, the second time I came in was just a couple of days ago, and Jenny did my hair this time. Again I did not get the style cut that I wanted after my hair was dried, so I went back the next day for her to fix it, but to my surprise she was very rude and upset that I had came back. She tried fixing it to her liking, not mine, so instead of arguing I went home still unhappy with my cut and the expense that I had made, to chop my own hair. It is now fair that a paying client would have to do fix their home hair after paying for a service.
I know what I like and usually people follow my instructions, but this time Jenny refused to. Too bad cause I will not go back there any more...

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I was at my wits end with my hair. It was dry, frizzy, over processed with straightener chemical and dye I had done myself with grey roots-a real hot mess. I could not get a comb through it. I called to get anyone there at Brockway to help and was willing for any of the stylists to do ANYTHING to help. Rose is great, but plan way ahead-she is usually booked 3 weeks out. I am a local, have lived in Lincoln for 3 years but also lived in the Bay Area, NYC and Chicago and have gone to usually the best hair stylists. Tracy the receptionist had Mallory stay late to help me out. Mind you I have not been there enough for them to know who I am. Mallory spent almost 3 fun filled hours on my hair giving me highlights/ low lights/ conditioning/ AND a great short cut to my shoulder length hair (which I could not stand any longer) and I came out looking like a movie star and my hair was super soft and silky. She is fast and efficient. My new favorite hair color designer/stylist is Mallory-Thank you Thank you! FYI - the price was more than reasonable Call ahead and ask for Mallory, you will see how a real pro works on hair. Ask for their special deals. Dont believe me? Just come into the salon yourself in Safeway shopping center Lincoln, and watch Mallory and the gals, do miracles.

5
★★★★★

I was at my wits end with my hair. It was dry, frizzy, over processed with straightener chemical and dye I had done myself with grey roots-a real hot mess. I could not get a comb through it. I called to get anyone there at Brockway to help and was willing for any of the stylists to do ANYTHING to help. Rose is great, but plan way ahead-she is usually booked 3 weeks out. I am a local, have lived in Lincoln for 3 years but also lived in the Bay Area, NYC and Chicago and have gone to usually the best hair stylists. Tracy the receptionist had Mallory stay late to help me out. Mind you I have not been there enough for them to know who I am. Mallory spent almost 3 fun filled hours on my hair giving me highlights/ low lights/ conditioning/ AND a great short cut to my shoulder length hair (which I could not stand any longer) and I came out looking like a movie star and my hair was super soft and silky. She is fast and efficient. My new favorite hair color designer/stylist is Mallory-Thank you Thank you! FYI - the price was more than reasonable Call ahead and ask for Mallory, you will see how a real pro works on hair. Ask for their special deals. Dont believe me? Just come into the salon yourself in Safeway shopping center Lincoln, and watch Mallory and the gals, do miracles.

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I have been to all of the stylists here, but by far my most favorite was Melissa. She did such an amazing job. I agree with Kimmy when saying (re:Jen) that if you have a reaction (negative or positive) to the chemical you need to inform you stylist. You can't just assume that they will know when you had these reactions. As for the pregnant person who just wants to complain (you're probably just hormonal), I must disagree with you. Melissa is fantastic. She always does WHAT YOU ASK, or if you don't know she helps you come to a conclusion. She is an amazing stylist and I've never had any issues with her! She was fantastic! I always feel amazing after she does my hair, I get so many compliments and always look great! She also has waxed my eyebrows before. Before Brockway, anytime I would get a wax it would hurt immensely. But at Brockway they do a great job! They hire the top stylists and the professional environment is amazing. Back to Melissa, she always has and always will do a great job! I highly recommend her!!!

5
★★★★★

I have been to all of the stylists here, but by far my most favorite was Melissa. She did such an amazing job. I agree with Kimmy when saying (re:Jen) that if you have a reaction (negative or positive) to the chemical you need to inform you stylist. You can't just assume that they will know when you had these reactions. As for the pregnant person who just wants to complain (you're probably just hormonal), I must disagree with you. Melissa is fantastic. She always does WHAT YOU ASK, or if you don't know she helps you come to a conclusion. She is an amazing stylist and I've never had any issues with her! She was fantastic! I always feel amazing after she does my hair, I get so many compliments and always look great! She also has waxed my eyebrows before. Before Brockway, anytime I would get a wax it would hurt immensely. But at Brockway they do a great job! They hire the top stylists and the professional environment is amazing. Back to Melissa, she always has and always will do a great job! I highly recommend her!!!

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.

Melissa has done my hair several times and has always done an incredible job. Everything I have ever asked her to do, shes done it exactly how I imagined. I'm always getting compliments on my hair. I could not be more pleased with her work. I recommend Melissa to anyone and everyone who wants great hair!

5
★★★★★

Melissa has done my hair several times and has always done an incredible job. Everything I have ever asked her to do, shes done it exactly how I imagined. I'm always getting compliments on my hair. I could not be more pleased with her work. I recommend Melissa to anyone and everyone who wants great hair!

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I've been going to Brockway for a Year now and I absolutly love Mallory! In fact she does all three of my Sisters and my Mom's hair now. The shop is very nice and the girls all seem very professional, I would highly recommend Brockway.

5
★★★★★

I've been going to Brockway for a Year now and I absolutly love Mallory! In fact she does all three of my Sisters and my Mom's hair now. The shop is very nice and the girls all seem very professional, I would highly recommend Brockway.

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I was referred by a friend to Melissa at Brockway Hair Design and I am so glad I tried her. I absolutely loved what she did with my hair!! I have been wanting to try something new but was a little skeptic but after the consultation with Melissa I left it in her hands. I am so happy with the way it turned out and with definitely be going back to her!! I would recommend Melissa to anyone looking for a new stylist, and the prices are great!!

5
★★★★★

I was referred by a friend to Melissa at Brockway Hair Design and I am so glad I tried her. I absolutely loved what she did with my hair!! I have been wanting to try something new but was a little skeptic but after the consultation with Melissa I left it in her hands. I am so happy with the way it turned out and with definitely be going back to her!! I would recommend Melissa to anyone looking for a new stylist, and the prices are great!!

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I am so upset I could not even sleep,I'm writing this reveiw 6:30 Sunday morning!
It looks like a got a five dollar box color with frosted tips, in no way did I convey that I wanted to try out for Jersey Shore but she clearly misunderstood me.
I still had to pay which is partly my fault for insisting I pay something for her time....NOT 100 (after tip) though!!!
I decided to go here due to convenience and the decent rating and reveiws, what a mistake! I am livid and can't wrap my head around how this could actually happen, now recalling she did NOT show me color swatches so we could actually BOTH agree on what she was doing.
Uneducated in the art of hair color and not lsitening to a client are huge problems. I will be calling promptly this morning.
Oh, did I mention that I am 9 months pregnant and wanted to look good for baby pictures!!!!! I guess I will be wearing my hair back as I am mortified by the color.

Mellissa had pretty good reveiws on here but absolutely did not perform, Very "just out of beauty school" cut and of course the color if horrendous.......these girls need to be interveiwed MUCH better before getting jobs at salons.
Update*
I was not refunded but was given to a stylist to correct the color. There wasn't much that could be done but the attempt was decent.
The cut is useless and could not be fixed, I cannot stress enough how aweful this is and caution anyone goign there to be very direct with what is wanted. I am now stuck with short choppy hair(after MONTHS of growing it out) and bad color. This is the absolute worst job anyone has every done to my hair. I am so dissapointed and there is no escaping it!

1
★☆☆☆☆

I am so upset I could not even sleep,I'm writing this reveiw 6:30 Sunday morning!
It looks like a got a five dollar box color with frosted tips, in no way did I convey that I wanted to try out for Jersey Shore but she clearly misunderstood me.
I still had to pay which is partly my fault for insisting I pay something for her time....NOT 100 (after tip) though!!!
I decided to go here due to convenience and the decent rating and reveiws, what a mistake! I am livid and can't wrap my head around how this could actually happen, now recalling she did NOT show me color swatches so we could actually BOTH agree on what she was doing.
Uneducated in the art of hair color and not lsitening to a client are huge problems. I will be calling promptly this morning.
Oh, did I mention that I am 9 months pregnant and wanted to look good for baby pictures!!!!! I guess I will be wearing my hair back as I am mortified by the color.

Mellissa had pretty good reveiws on here but absolutely did not perform, Very "just out of beauty school" cut and of course the color if horrendous.......these girls need to be interveiwed MUCH better before getting jobs at salons.
Update*
I was not refunded but was given to a stylist to correct the color. There wasn't much that could be done but the attempt was decent.
The cut is useless and could not be fixed, I cannot stress enough how aweful this is and caution anyone goign there to be very direct with what is wanted. I am now stuck with short choppy hair(after MONTHS of growing it out) and bad color. This is the absolute worst job anyone has every done to my hair. I am so dissapointed and there is no escaping it!

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0 out of 2 people found this review helpful.

.

just got my hair cut and colored by Jenny...........great job!!!! love the color and the cut!!!

Marilyn

5
★★★★★

just got my hair cut and colored by Jenny...........great job!!!! love the color and the cut!!!

Marilyn

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I have been having my hair colored and cut by Jenny for over a year now. She is so good that I followed her from the Rocklin Brockway to the Lincoln one when she moved there.
Not only does she do such a great job coloring my hair (root touch-up and highlights), but she is just the nicest lady!
My hair is long so she doesn't cut it as often as she colors it, but the cut is superb when she does that too.

You want to feel comfortable when going to a hairdresser and Jenny always listens and cares about me and how my hair turns out--and it ALWAYS turns out great when she does it. I highly recommend Jenny at Brockway in Lincoln.

5
★★★★★

I have been having my hair colored and cut by Jenny for over a year now. She is so good that I followed her from the Rocklin Brockway to the Lincoln one when she moved there.
Not only does she do such a great job coloring my hair (root touch-up and highlights), but she is just the nicest lady!
My hair is long so she doesn't cut it as often as she colors it, but the cut is superb when she does that too.

You want to feel comfortable when going to a hairdresser and Jenny always listens and cares about me and how my hair turns out--and it ALWAYS turns out great when she does it. I highly recommend Jenny at Brockway in Lincoln.

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.

i agree with Ashley. Melissa is an awesome hairstylist. shes been doin my hair for years and deals with every complicated hair style/color i throw at her and it always turns out perfect. not once did i get a negative reaction from the product she uses. jen should let her stylest know if shes allergic to certain chemicals cause im guessing that was the case. what i get out of my visits to melissa is great hair and a bunch of compliments. im proud and confident to refer melissa to my friends and family!

5
★★★★★

i agree with Ashley. Melissa is an awesome hairstylist. shes been doin my hair for years and deals with every complicated hair style/color i throw at her and it always turns out perfect. not once did i get a negative reaction from the product she uses. jen should let her stylest know if shes allergic to certain chemicals cause im guessing that was the case. what i get out of my visits to melissa is great hair and a bunch of compliments. im proud and confident to refer melissa to my friends and family!

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1 out of 1 people found this review helpful.

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Melissa is a very experienced and creative stylist with a willingness to please her clients. I ve been going to her for awhile for a variety of services, including color, and has never fallen short of extraordinary. I work with the public so I kno how it is, when you deal with people who you cannot please, and embelish their stories to get what they want. I don't kno what jen b is talking about but you should discard her review. I would definitly recommend melissa to anyone who is looking for a new stylist.

5
★★★★★

Melissa is a very experienced and creative stylist with a willingness to please her clients. I ve been going to her for awhile for a variety of services, including color, and has never fallen short of extraordinary. I work with the public so I kno how it is, when you deal with people who you cannot please, and embelish their stories to get what they want. I don't kno what jen b is talking about but you should discard her review. I would definitly recommend melissa to anyone who is looking for a new stylist.

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I have gone to Brockway 3 times now. The first time was great. I loved the color and liked Heather. The 2nd time Heather was on Vacation and had to see Melissa I liked the color but had a slight reaction from the color on my skin. The 3rd time I saw Melissa again and had to have the color fixed. I had a bad reaction to the color. I looked like i was punched in my face for over a week and my shirt was dyed from the color. When I came back to have the color fixed she was not able to fix it. Had to go to a new hairdresser and pay $60.00 more to fix it on top of the $100.00 I had already payed. The manager Rose did not offer to help me with the color and said I must have a lot of red in my hair. My hair is blonde!!!! I will never go back.........

1
★☆☆☆☆

I have gone to Brockway 3 times now. The first time was great. I loved the color and liked Heather. The 2nd time Heather was on Vacation and had to see Melissa I liked the color but had a slight reaction from the color on my skin. The 3rd time I saw Melissa again and had to have the color fixed. I had a bad reaction to the color. I looked like i was punched in my face for over a week and my shirt was dyed from the color. When I came back to have the color fixed she was not able to fix it. Had to go to a new hairdresser and pay $60.00 more to fix it on top of the $100.00 I had already payed. The manager Rose did not offer to help me with the color and said I must have a lot of red in my hair. My hair is blonde!!!! I will never go back.........

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0 out of 1 people found this review helpful.

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I ve been going to brockway for awile now and iam always very pleased with my color and cuts. I would definitly recommend melissa or mallory. Both are amazing with color and know what there doing. Very nice and clean as well.

5
★★★★★

I ve been going to brockway for awile now and iam always very pleased with my color and cuts. I would definitly recommend melissa or mallory. Both are amazing with color and know what there doing. Very nice and clean as well.

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Went with a friend and she loved the service. A month later I went wanting a change and loved what they did and the employees know exactly what they are doing. These people are very professional and know how to style any hair.

4
★★★★☆

Went with a friend and she loved the service. A month later I went wanting a change and loved what they did and the employees know exactly what they are doing. These people are very professional and know how to style any hair.

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I just moved up to lincoln and went to brockway to find a new stylist to do my hair i was very pleased with the atmosphere and also the way i was treated, even when i first walked in, Mallory was the sweetest girl and did a perfect job on the cut and also matching up my previous color job! i would definitely recommend anyone coming to brockway and Mallory! keep up the good work gals

5
★★★★★

I just moved up to lincoln and went to brockway to find a new stylist to do my hair i was very pleased with the atmosphere and also the way i was treated, even when i first walked in, Mallory was the sweetest girl and did a perfect job on the cut and also matching up my previous color job! i would definitely recommend anyone coming to brockway and Mallory! keep up the good work gals

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I have been a toe head all my life? I wanted something different?. My mom goes to Andrea and she loves her? She always has nice conversation and is so sweet? So, my mom told me to try her out since my regular girl couldn??t get me in? Andrea was great? I went in asking for my hair to be a lot darker and I even showed her a picture of what I wanted? Since my hair was SOOO light I had to come back a second time? My hair came out looking FAB?. I even call and ask her questions about my hair and she jumps on the phone and talks to me? I think she is one of the best hairstylist I have ever gone too? The cost isn??t to bad? It??s worth every penny!!! Thank you Andrea!!

5
★★★★★

I have been a toe head all my life? I wanted something different?. My mom goes to Andrea and she loves her? She always has nice conversation and is so sweet? So, my mom told me to try her out since my regular girl couldn??t get me in? Andrea was great? I went in asking for my hair to be a lot darker and I even showed her a picture of what I wanted? Since my hair was SOOO light I had to come back a second time? My hair came out looking FAB?. I even call and ask her questions about my hair and she jumps on the phone and talks to me? I think she is one of the best hairstylist I have ever gone too? The cost isn??t to bad? It??s worth every penny!!! Thank you Andrea!!

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I have been getting my haircut by the same stylist Heather, for about a year now and my experience has always been nothing but satisfied. She always meets my needs as a customer and would strongly recommend anyone to get their hair cut by her. I like the atmoshere and the conversation is always a bonus.

4
★★★★☆

I have been getting my haircut by the same stylist Heather, for about a year now and my experience has always been nothing but satisfied. She always meets my needs as a customer and would strongly recommend anyone to get their hair cut by her. I like the atmoshere and the conversation is always a bonus.

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1 out of 1 people found this review helpful.

.

I am growing out a heavily textured cut and my previous stylist was cutting it unevenly. I visited Brockway Hair Design on a Friday evening Aug 1st to get information. I made an appointment for Saturday Aug 2nd. While waiting for my appointment I watched the the regular customers who came in for trims. The cuts were beautifully done. The stylists I watched took their time and sectioned and cut well. Andrea was my stylist and listened patiently and closely to where I wanted to go with my hair and what we needed to do to get rid of all the crazy ends. The result was fabulous! The style is versatile and can be worn many ways. I will grow out evenly now. The cost was fine. This is a very busy salon that does a lot of coloring and has regular customers. I would recommend making an appointment or you will, understandly, be waiting. They were very professional. Andrea and Rose were great.

4
★★★★☆

I am growing out a heavily textured cut and my previous stylist was cutting it unevenly. I visited Brockway Hair Design on a Friday evening Aug 1st to get information. I made an appointment for Saturday Aug 2nd. While waiting for my appointment I watched the the regular customers who came in for trims. The cuts were beautifully done. The stylists I watched took their time and sectioned and cut well. Andrea was my stylist and listened patiently and closely to where I wanted to go with my hair and what we needed to do to get rid of all the crazy ends. The result was fabulous! The style is versatile and can be worn many ways. I will grow out evenly now. The cost was fine. This is a very busy salon that does a lot of coloring and has regular customers. I would recommend making an appointment or you will, understandly, be waiting. They were very professional. Andrea and Rose were great.

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I came in to have a hair cut on saturday night. I waited for at least half an hour because they only had one person doing hair cuts. The hairstylists' boyfriend came in a military outfit and was talking to her about their plans for that night as she continues to cut a customer's hair. I thought this was unprofessional.
Then it was my turn, I specifically asked her to cut layers on my hair... which she did but she did not cut it right.

When I called the following day to have a re-do on my cut, they said it wouldn't be a problem. But the person that cut my hair will not be in until Thursday. So I went ahead and made the appointment. I came in a little late... personal emergency I had to take care of. I came in and I could hear the hairstylist state - -"we'll she's late!" I thought that was insensitive. Basically they wouldn't take me. One lady verbalized that another person can re-do my hair but I would have to pay. Another lady piped in and states "I don't think there is anything wrong with your hair." I responded back to say I did not say there is anything wrong with my hair, it just needed more layers.
The three ladies were not willing to assist me nor did they offer any solution to the problem.
I think this was poor customer service. Whatever happened to customer is always right?

1
★☆☆☆☆

I came in to have a hair cut on saturday night. I waited for at least half an hour because they only had one person doing hair cuts. The hairstylists' boyfriend came in a military outfit and was talking to her about their plans for that night as she continues to cut a customer's hair. I thought this was unprofessional.
Then it was my turn, I specifically asked her to cut layers on my hair... which she did but she did not cut it right.

When I called the following day to have a re-do on my cut, they said it wouldn't be a problem. But the person that cut my hair will not be in until Thursday. So I went ahead and made the appointment. I came in a little late... personal emergency I had to take care of. I came in and I could hear the hairstylist state - -"we'll she's late!" I thought that was insensitive. Basically they wouldn't take me. One lady verbalized that another person can re-do my hair but I would have to pay. Another lady piped in and states "I don't think there is anything wrong with your hair." I responded back to say I did not say there is anything wrong with my hair, it just needed more layers.
The three ladies were not willing to assist me nor did they offer any solution to the problem.
I think this was poor customer service. Whatever happened to customer is always right?

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1 out of 1 people found this review helpful.

 

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