STONE MOUNTAIN NISSAN

★★★☆☆
Lilburn Nissan. Visit Us Online for Local Offers & Events.
  • 4275 HWY 78

    Lilburn, GA 30047

    Map & Directions
  • 678-252-3100

Automotive

Automotive
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On Tuesday morning, December 6th, I experienced problems with my 2009 Nissan Murano. It was towed into Stone Mountain Nissan. From the moment I stepped out from the tow truck, I was greeted with a smile and how can I help you from Assistant Service Manager Dane Clark. I had to leave my SUV and I was very surprise to receive updates from Dane on their progress.
When I arrived back to pickup my vehicle, I was greeted by their Service Manager Jeff Burns who was very courteous making sure that all my concerns had been addressed. I was truly blown away by the exceptional Customer Service I received from their entire Service Department at Stone Mountain Nissan. If you own a Nissan and live in the area, I highly recommend Stone Mountain Nissan to service your vehicle.

5
★★★★★

On Tuesday morning, December 6th, I experienced problems with my 2009 Nissan Murano. It was towed into Stone Mountain Nissan. From the moment I stepped out from the tow truck, I was greeted with a smile and how can I help you from Assistant Service Manager Dane Clark. I had to leave my SUV and I was very surprise to receive updates from Dane on their progress.
When I arrived back to pickup my vehicle, I was greeted by their Service Manager Jeff Burns who was very courteous making sure that all my concerns had been addressed. I was truly blown away by the exceptional Customer Service I received from their entire Service Department at Stone Mountain Nissan. If you own a Nissan and live in the area, I highly recommend Stone Mountain Nissan to service your vehicle.

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I am a well informed customer and didn't like the games that the sales person was playing with me. It was typical "i'll go to my manager" tactics. I already had offers from other dealers that gave my drive out price... they couldn't match and acted like I was lying. I went elsewhere to purchase.

Later on, I brought my car in for what I thought was warranty service on the heating system(only occcassionally putting out hot air) and they tried selling it to me as maintenance. I told them no service was to be done. I picked up my car and it was miraculously better.

VERY SHADY

1
★☆☆☆☆

I am a well informed customer and didn't like the games that the sales person was playing with me. It was typical "i'll go to my manager" tactics. I already had offers from other dealers that gave my drive out price... they couldn't match and acted like I was lying. I went elsewhere to purchase.

Later on, I brought my car in for what I thought was warranty service on the heating system(only occcassionally putting out hot air) and they tried selling it to me as maintenance. I told them no service was to be done. I picked up my car and it was miraculously better.

VERY SHADY

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Message from STONE MOUNTAIN NISSAN

Stone Mountain Nissan is a family owned dealership. We have been serving our customer needs for more than 40 years.

More about STONE MOUNTAIN NISSAN

New, Used, Pre-Owned, Certified Pre-Owned, Hybrid, Manufacturer Certified & Commercial/Fleet Vehicles. Service Center, Parts & Accessories, Detailing, Loaner Cars, Internet Access, Courtesy Shuttle, Comfortable Waiting Area.

 

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