Broyhill Home Collections

★☆☆☆☆

About Broyhill Home Collections

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  • Furniture Stores

Home & Garden

Home & Garden
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If you want to see how poor service this store has, try and call during the day. The WILL NOT answer the phone. Nor will the Plano location, nor will the Addison warehouse.

I bought a floor model piece from them and made an appt to pick it up on site. When I arrived, "someone" had sent it to the warehouse "because they thought that is what I wanted". They suggested that I drive down and get it because "it 's not that far away". Never mind that I had set up my entire routine that day to be able to pick up my own furniture.

No calls from a manager for apology,...nothing. I still don't have my furniture.

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★☆☆☆☆

If you want to see how poor service this store has, try and call during the day. The WILL NOT answer the phone. Nor will the Plano location, nor will the Addison warehouse.

I bought a floor model piece from them and made an appt to pick it up on site. When I arrived, "someone" had sent it to the warehouse "because they thought that is what I wanted". They suggested that I drive down and get it because "it 's not that far away". Never mind that I had set up my entire routine that day to be able to pick up my own furniture.

No calls from a manager for apology,...nothing. I still don't have my furniture.

 

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