Celestial Care

★★★☆☆
  • 2730 W. Agua Fria Fwy Suite 207

    Phoenix, AZ 85027

    Map & Directions
  • 602-375-8880

About Celestial Care

Categories
  • Home Health Care Services
Hours

Health & Medical

Health & Medical
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VISIT-N-CARE

7000 N 16th Street Phoenix, AZ

2.5 8
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Corrupted, rip off, dishonest, unprofessional, misleading...a few words that are a prefect description of Celestial Care. Their tools for dealing with their employees and their customers include manipulation; intimidation and laying...their employees have no voice whatsoever. They offer no health benefit, paid vacation or sick days. The people who are running this business (Celestial Care) have no business manor or decency to run a legitimate business...their main goal is money their motivation is greed and they will do and say anything to achieve their goal even if that means abusing their employees and ripping off their customers. My advice to anyone who is thinking about doing business or becoming an employee with Celestial Care is to stay away from them. There are a lot of good, legitimate, honest health care agencies out there...I do not recommend them at all.

1
★☆☆☆☆

Corrupted, rip off, dishonest, unprofessional, misleading...a few words that are a prefect description of Celestial Care. Their tools for dealing with their employees and their customers include manipulation; intimidation and laying...their employees have no voice whatsoever. They offer no health benefit, paid vacation or sick days. The people who are running this business (Celestial Care) have no business manor or decency to run a legitimate business...their main goal is money their motivation is greed and they will do and say anything to achieve their goal even if that means abusing their employees and ripping off their customers. My advice to anyone who is thinking about doing business or becoming an employee with Celestial Care is to stay away from them. There are a lot of good, legitimate, honest health care agencies out there...I do not recommend them at all.

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Celestial Care of phoenix AZ is one of the most corrupt businesses out there. They treat their employees very badly; with intimidation and threats. They claim to be a religious organization, yet they couldn't be further away from that. They take every opportunity to manipulate and take advantage of their elderly clients, especially the ones that can not stand up for themselves and know what's going on.

They switch the level of nurses on their elderly clients to make more money out of them by using illegitimate and false excuses to justify the higher level of nurses. They have no ethical business methods. If you talk to any of their employees in private they will tell you all about how corrupt and unethical method of business they practice.

They hire employees with criminal records; they have been more than once, under investigation for missing morphine from the client's home. They hire just about anyone with no experience or skills. They should be under an investigation for the way they conduct business with their employees and their clients.

One of the illegitimate methods they use to get money out of their clients is by sending them a brochure indicating that they have non profit parts of their business, in which they provide free care to elderly patients in financial hardship, and they ask their clients to donate to this cause, however, there is no record of them giving anyone free care.

If you ask any of their employees if they have ever worked with a client who could not afford the service and Celestial Care paid it for them they will say they never have. They also claim to provide a high level of quality care, however, most of the time they over staff their employees, however most of the time they overstaff their employees and make them work several shifts in a row.

When they try to earn a client's business, they go the distance of lying, manipulating, and misleading the client and or their family by how skilled, professional and experienced their employees are. Then when they have them sign the contract the client will be surprised by the poor level of service and employees they receive. They don't fully explain to the client the contract of service, and after the client signs the paperwork, they find themselves trapped into conditions and rules that were not explained to them.

1
★☆☆☆☆

Celestial Care of phoenix AZ is one of the most corrupt businesses out there. They treat their employees very badly; with intimidation and threats. They claim to be a religious organization, yet they couldn't be further away from that. They take every opportunity to manipulate and take advantage of their elderly clients, especially the ones that can not stand up for themselves and know what's going on.

They switch the level of nurses on their elderly clients to make more money out of them by using illegitimate and false excuses to justify the higher level of nurses. They have no ethical business methods. If you talk to any of their employees in private they will tell you all about how corrupt and unethical method of business they practice.

They hire employees with criminal records; they have been more than once, under investigation for missing morphine from the client's home. They hire just about anyone with no experience or skills. They should be under an investigation for the way they conduct business with their employees and their clients.

One of the illegitimate methods they use to get money out of their clients is by sending them a brochure indicating that they have non profit parts of their business, in which they provide free care to elderly patients in financial hardship, and they ask their clients to donate to this cause, however, there is no record of them giving anyone free care.

If you ask any of their employees if they have ever worked with a client who could not afford the service and Celestial Care paid it for them they will say they never have. They also claim to provide a high level of quality care, however, most of the time they over staff their employees, however most of the time they overstaff their employees and make them work several shifts in a row.

When they try to earn a client's business, they go the distance of lying, manipulating, and misleading the client and or their family by how skilled, professional and experienced their employees are. Then when they have them sign the contract the client will be surprised by the poor level of service and employees they receive. They don't fully explain to the client the contract of service, and after the client signs the paperwork, they find themselves trapped into conditions and rules that were not explained to them.

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1 out of 1 people found this review helpful.

.

This company is a joke. The owners are RN's however they have not done anything hands on in years! What they are worried about is getting their HANDS ON your money...They will do, say & promise ANYTHING to get their greedy hands on your loved ones... I would never do business with this company they dont care about sick people what they care about is how big their homes are & what they look like when they shop...They dont even have a director of nursing on staff...I would not recommend celestial care EVER....This company should be called keeping up with Jones's

1
★☆☆☆☆

This company is a joke. The owners are RN's however they have not done anything hands on in years! What they are worried about is getting their HANDS ON your money...They will do, say & promise ANYTHING to get their greedy hands on your loved ones... I would never do business with this company they dont care about sick people what they care about is how big their homes are & what they look like when they shop...They dont even have a director of nursing on staff...I would not recommend celestial care EVER....This company should be called keeping up with Jones's

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2 out of 2 people found this review helpful.

.

We have used Celestial Care for approximately 7 years to provide 24 hour at home care of my mother. The quality of caregivers is good, professional and cheerful. The owners, Sarah and Joan have been a god send many times. They are always there to help out and answer any questions that may come up. We will continue to use Celestial Care in the years to come.

2
★★★★★

We have used Celestial Care for approximately 7 years to provide 24 hour at home care of my mother. The quality of caregivers is good, professional and cheerful. The owners, Sarah and Joan have been a god send many times. They are always there to help out and answer any questions that may come up. We will continue to use Celestial Care in the years to come.

Pros: Great Caregivers

Cons: None

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This is the third time I've used Celestial Care over the past few years. I find them to be fair, honest and very professional. Their nurses are the best. I can't believe some of the harsh comments that people have left. From my experience this is a very reputable company that comes highly recommended by my doctor. I would not doubt but what these comments are from an ex-employee thats trying to get even for being let go. I will recommend them to anyone.

5
★★★★★

This is the third time I've used Celestial Care over the past few years. I find them to be fair, honest and very professional. Their nurses are the best. I can't believe some of the harsh comments that people have left. From my experience this is a very reputable company that comes highly recommended by my doctor. I would not doubt but what these comments are from an ex-employee thats trying to get even for being let go. I will recommend them to anyone.

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0 out of 2 people found this review helpful.

.

I don??t live in Arizona but traveled to Scottsdale last year to have several cosmetic procedures done. Since I was alone the doctor recommended that I have someone be with me while I was convalescing at the hotel.
They contacted Celestial Care and made all the arrangements. Their Nurse was there for me after the procedures, took me to my hotel, stayed with me, attended to my needs, and took me for my follow-up appointments. She was informative, cheerful, and took the scariness out of my recovery. The surgery was a complete success. The results are better than I expected and everything I had hoped for.

2
★★★★★

I don??t live in Arizona but traveled to Scottsdale last year to have several cosmetic procedures done. Since I was alone the doctor recommended that I have someone be with me while I was convalescing at the hotel.
They contacted Celestial Care and made all the arrangements. Their Nurse was there for me after the procedures, took me to my hotel, stayed with me, attended to my needs, and took me for my follow-up appointments. She was informative, cheerful, and took the scariness out of my recovery. The surgery was a complete success. The results are better than I expected and everything I had hoped for.

Pros: Professional, Courteous, Prompt, Great care

Cons: None

.

Nobody should do business with this company (Celestial Care). They should not be in business, due to their unprofessional and unethical practices. Their methods of earning clients business are lying, misleading, and manipulating. Some of their employees are on probation for drug/narcotic use and some of them steal from clients homes, and some of them have got caught using client's checkbooks to write checks to themselves. Even after the company found out about these incidents, they didn't terminate the employees, they just reassign them to different cases.One of the stories I heard that the company nurse director (Jim) was hiding in one of their clients bathrooms, without the client's knowledge or permission...he was trying to spy on the night shift nurses. She caught him sleeping on the bathroom floor at midnight. If this is the nursing director's behavior, it tells you what kind of company and business they are running. I will not recommend doing business with them at all.

0
★☆☆☆☆

Nobody should do business with this company (Celestial Care). They should not be in business, due to their unprofessional and unethical practices. Their methods of earning clients business are lying, misleading, and manipulating. Some of their employees are on probation for drug/narcotic use and some of them steal from clients homes, and some of them have got caught using client's checkbooks to write checks to themselves. Even after the company found out about these incidents, they didn't terminate the employees, they just reassign them to different cases.One of the stories I heard that the company nurse director (Jim) was hiding in one of their clients bathrooms, without the client's knowledge or permission...he was trying to spy on the night shift nurses. She caught him sleeping on the bathroom floor at midnight. If this is the nursing director's behavior, it tells you what kind of company and business they are running. I will not recommend doing business with them at all.

Pros: none

Cons: simply the worst

.

My mother had a bad stroke, and I had to hire this agency (Celestial Care). Their nurses took advantage of my mother being in bed all the time, and they started inviting their boyfriends over at night. They abused her personal checking account, by writing checks to theirselves. I contacted them, and complained to them about the misuse of my mother's house and finances. They said they would investigate, and I never heard from them, so finally I had to get rid of them. I do not recomend this agency at all. They are horrible. I got another, decent, legitimate caregiving company to take care of her now.

0
★☆☆☆☆

My mother had a bad stroke, and I had to hire this agency (Celestial Care). Their nurses took advantage of my mother being in bed all the time, and they started inviting their boyfriends over at night. They abused her personal checking account, by writing checks to theirselves. I contacted them, and complained to them about the misuse of my mother's house and finances. They said they would investigate, and I never heard from them, so finally I had to get rid of them. I do not recomend this agency at all. They are horrible. I got another, decent, legitimate caregiving company to take care of her now.

Pros: cant thing of any

Cons: evry thing

Message from Celestial Care

Since we were founded in the Greater Phoenix area in 1997, one of the factors that has characterized our exceptional private nursing services is the fact that we make it easy for clients to control their own vital health care decisions.



We are in the people business, and understand that people who require various levels of nursing care usually have a better quality of life when they can stay home to receive it. This is attainable only through caregivers who are competent, compassionate and caring, and who understand that each client is an individual with individual needs and preferences.



Our Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants are licensed by the state of Arizona, and we place only the most highly qualified in clients' homes. Another of our characteristics is dependability. Indeed, we have not missed a committed shift in our history!



Our mission is to care for people who require assistance with their daily needs at home, whether they currently are involved with a hospice, have recently been discharged from a medical facility or simply are of an age and/or health status that requires care at home. Our specialty is caring for the loved ones of clients who are most particular about the quality of care they receive.



We are proud to have earned a reputation within the medical, legal, insurance, financial, institutional care and general communities as care providers of a quality that is a cut above the typical organization of our type. Our success has been built upon a solid foundation of referrals from individuals in these fields, as well as current and former clients.

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