WestStar Credit Union

★★☆☆☆
  • 110 E Harmon Ave

    Las Vegas, NV 89109

    Map & Directions
  • 702-791-4777

About WestStar Credit Union

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Finance

Finance
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2.0 5
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Got Preapproved for a car loan with 6%

5 days after I bought the car and sold my car, they denied us at 6% and raised it to 15%

DO NOT GET AUTO LOANS FROM THESE SCAMMERS.

1
★☆☆☆☆

Got Preapproved for a car loan with 6%

5 days after I bought the car and sold my car, they denied us at 6% and raised it to 15%

DO NOT GET AUTO LOANS FROM THESE SCAMMERS.

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I have had my account with Weststar for a number of years, but had stopped using it on a regular basis until recently. Big mistake. I was signed up for "over-draft protection" without my knowledge. I was out one day, and decided to use my debit card for fast food. I thought I would have enough on my card to pay for it, but thought that if I didn't, it would be "refused", and I would pay cash. When my order at the counter was processed, I assumed that I had the money in the account. Little did I know that I over-drew my acount by $2.00, which the bank covered, and then proceded to hit my account for $38.00 more for the over-draft. I spoke with customer service at the bank, and explained my annoyance that I was signed up for this "protection" without my knowledge, and she said it could be reversed once, and then was called back and let know that her manager refused to reverse the charge. When I spoke directly to the manager, I was told that "the bank has bills to pay". Well they can pay them by charging other customers this rediculous fee...i'll have no part of it anymore.

0
★☆☆☆☆

I have had my account with Weststar for a number of years, but had stopped using it on a regular basis until recently. Big mistake. I was signed up for "over-draft protection" without my knowledge. I was out one day, and decided to use my debit card for fast food. I thought I would have enough on my card to pay for it, but thought that if I didn't, it would be "refused", and I would pay cash. When my order at the counter was processed, I assumed that I had the money in the account. Little did I know that I over-drew my acount by $2.00, which the bank covered, and then proceded to hit my account for $38.00 more for the over-draft. I spoke with customer service at the bank, and explained my annoyance that I was signed up for this "protection" without my knowledge, and she said it could be reversed once, and then was called back and let know that her manager refused to reverse the charge. When I spoke directly to the manager, I was told that "the bank has bills to pay". Well they can pay them by charging other customers this rediculous fee...i'll have no part of it anymore.

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I love this credit union...they were super helpful when I bought my house. I've since gotten a car loan and a loan for holiday shopping.
They ARE the best credit union in Las Vegas

2
★★★★★

I love this credit union...they were super helpful when I bought my house. I've since gotten a car loan and a loan for holiday shopping.
They ARE the best credit union in Las Vegas

Pros: BEST service and great loan rates

Cons: NONE

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I have not been placing any money into my savings account, and I just received a statement - Weststar Credit Union has been charging me $5.00 a month due to inactivity! No notice was provided to me about this. I am sure it is written in the fine print, but what a bad way to do business! Go somewhere else to save your money!

0
★☆☆☆☆

I have not been placing any money into my savings account, and I just received a statement - Weststar Credit Union has been charging me $5.00 a month due to inactivity! No notice was provided to me about this. I am sure it is written in the fine print, but what a bad way to do business! Go somewhere else to save your money!

Pros: None that I can think of!

Cons: Takes your money and doesn't warn you first! Bad business partner!

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While I have to say the staff is friendly, I find them too friend among themselves in that they are often standing around talking. LONG lines and SLOW service all the time! There are always many new faces and people being trained. Must not be a good place to work. The only reason I stay with them is because it is the only bank my employer routes direct deposits to.

PROS: employer direct deposit paycheck
CONS: slow, poor service, long lines, incompetent new hires

2
★★☆☆☆

While I have to say the staff is friendly, I find them too friend among themselves in that they are often standing around talking. LONG lines and SLOW service all the time! There are always many new faces and people being trained. Must not be a good place to work. The only reason I stay with them is because it is the only bank my employer routes direct deposits to.

PROS: employer direct deposit paycheck
CONS: slow, poor service, long lines, incompetent new hires

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