NTB-National Tire & Battery

★★☆☆☆
  • 5234 W Highway 290

    Austin, TX 78735

    Map & Directions
  • 512-899-0149

About NTB-National Tire & Battery

Categories
  • Tires
  • Brake Repair
  • Auto Body Paint & Repair
  • Automotive Repair
  • Oil Changes
Details
  • BF Goodrich
  • Goodyear
  • Michelin
  • Pirelli
  • Uniroyal Tire
  • General Tire
  • Brake Repair
Hours
M-F 7am-8pm, Sa 7am-7pm, Su 9am-5pm

Automotive

Automotive
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Poor customer service, false advertising, stereo typical treatment of a lady in an automotive shop.\r
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After hearing the advertisement for NTB $19.99 oil change with tire rotation. I made the mistake of sending my wife to get the oil

3
★★★★★

Poor customer service, false advertising, stereo typical treatment of a lady in an automotive shop.\r
\r
After hearing the advertisement for NTB $19.99 oil change with tire rotation. I made the mistake of sending my wife to get the oil

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I guess when they saw an older woman, they saw dollar signs. The manager tried hard to sell me a $50 oil change for my inexpensive car. I knew better. He said that the expensive oil change was recommended for my car. I brought him my owner's manual and asked him to show where it says that. He couldn't find it. I finally found that they do offer a less expensive oil change, which I insisted on. I researched what he was pushing on me, in Car Craft Magazine. Car Craft did not feel any motor oil was better than the other. I definitely felt they tried to scam me.

0
★☆☆☆☆

I guess when they saw an older woman, they saw dollar signs. The manager tried hard to sell me a $50 oil change for my inexpensive car. I knew better. He said that the expensive oil change was recommended for my car. I brought him my owner's manual and asked him to show where it says that. He couldn't find it. I finally found that they do offer a less expensive oil change, which I insisted on. I researched what he was pushing on me, in Car Craft Magazine. Car Craft did not feel any motor oil was better than the other. I definitely felt they tried to scam me.

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We were charged $250 dollars more for a part than what it was worth. Something we would never had known had we not asked them to save the part they replaced.

0
★☆☆☆☆

We were charged $250 dollars more for a part than what it was worth. Something we would never had known had we not asked them to save the part they replaced.

Pros: We got a free oil change

Cons: They are astronomically overpriced.

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1.5 hour wait for an oil change, while half the workers are standing around. Don't do state inspections.

0
★☆☆☆☆

1.5 hour wait for an oil change, while half the workers are standing around. Don't do state inspections.

Cons: long waits, slow service, bad customer service

Message from NTB-National Tire & Battery

NTB of Austin, TX is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes and alignments, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price. Whether you need a routine oil change or something more, NTB has you covered. Schedule your appointment online, give us a call or stop by your local NTB today!

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