Malibu Tan

★☆☆☆☆
  • 2800 Marina Bay Dr P

    League City, TX 77573

    Map & Directions
  • 281-538-3322

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Personal Services
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I had signed up to have a monthly draw from my account for tanning services. When I was getting ready to leave town for a few months, I went in to close the account in October. The kids at the desk said I could put it on hold for $5 a month, for as long as I needed, and then reactivate - plus I would get the $5 a month as a credt for products, like tanning lotion. I decided to go in and restart it when I got back in May. Much to my surprise, they had been debited my account for the full amount since February. I thought it was a mistake and of course, they couldn't do anything and gave me the main office. I called and they told me it was too bad I had agreed to those dates - very abrupt. I disagreed and asked for a copy of my agreement. It's July and they would never provide one. They have refused to return calls or emails. I had to make a special trip back in there to end it again. You better get a copy of whatever you sign because they'll fill in the blanks and you have no recourse. Make them give you a copy of everything you sign! They lost a customer over a bad and decietful business practice.

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★☆☆☆☆

I had signed up to have a monthly draw from my account for tanning services. When I was getting ready to leave town for a few months, I went in to close the account in October. The kids at the desk said I could put it on hold for $5 a month, for as long as I needed, and then reactivate - plus I would get the $5 a month as a credt for products, like tanning lotion. I decided to go in and restart it when I got back in May. Much to my surprise, they had been debited my account for the full amount since February. I thought it was a mistake and of course, they couldn't do anything and gave me the main office. I called and they told me it was too bad I had agreed to those dates - very abrupt. I disagreed and asked for a copy of my agreement. It's July and they would never provide one. They have refused to return calls or emails. I had to make a special trip back in there to end it again. You better get a copy of whatever you sign because they'll fill in the blanks and you have no recourse. Make them give you a copy of everything you sign! They lost a customer over a bad and decietful business practice.

 

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