Massage Envy - Clear Lake

★★★☆☆
  • 943 W Bay Area Blvd

    Webster, TX 77598

    Map & Directions
  • 281-332-0808

About Massage Envy - Clear Lake

Categories
  • Spas
  • Massage
Details
  • Facials
Hours
M-Sa 8am-10pm, Su 9am-9pm
Emails
  • clinic0041@massageenvy.com

Personal Services

Personal Services
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I LOVE this Massage Envy location! I have gone to several in the area and had "okay" experiences, but once I went to the Clear Lake location I haven't gone to any other since! There has been a change in management recently, and what was a

3
★★★★★

I LOVE this Massage Envy location! I have gone to several in the area and had "okay" experiences, but once I went to the Clear Lake location I haven't gone to any other since! There has been a change in management recently, and what was a

.

I have been going to massage envy for years and last week without warning I find out my massage therapist (who has been there as long as I have been going) was no longer with them. I then asked where did she go? I was told they could not

3
★★★★★

I have been going to massage envy for years and last week without warning I find out my massage therapist (who has been there as long as I have been going) was no longer with them. I then asked where did she go? I was told they could not

.

I was a complete newbie when it came to massages. I was very nervous going in for my first time. I sat down, and began filling out the first time paper work. Nothing to serious, along the same lines as going to an optometrist for the first

3
★★★★★

I was a complete newbie when it came to massages. I was very nervous going in for my first time. I sat down, and began filling out the first time paper work. Nothing to serious, along the same lines as going to an optometrist for the first

.

I used to believe that there wasn't such a thing as a bad massage until I went here.
The massage therapist at this location left me scratched and bruised. When I went in to see the manager the following day she apologized, stated that it wasn't acceptable, that she would talk to the therapist and refund me for the massage. I had to call her back several times before the charge was reversed.

0
★☆☆☆☆

I used to believe that there wasn't such a thing as a bad massage until I went here.
The massage therapist at this location left me scratched and bruised. When I went in to see the manager the following day she apologized, stated that it wasn't acceptable, that she would talk to the therapist and refund me for the massage. I had to call her back several times before the charge was reversed.

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I got sucked into signing up for a membership...and proceeded to try three different massage therapists, some more than once. I did not think I would ever get my monies worth and was ready to walk away, until the front desk lady convinced me to try one more person, who she said was ""really good."" I was skeptical but figured I might as well since it was already paid for.

2
★★★★★

I got sucked into signing up for a membership...and proceeded to try three different massage therapists, some more than once. I did not think I would ever get my monies worth and was ready to walk away, until the front desk lady convinced me to try one more person, who she said was ""really good."" I was skeptical but figured I might as well since it was already paid for.

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the turnaround @ massage envy is notorious! obviously there's a reason why SO many people quit. the massages are so-so but once you actually find someone you like, they leave. the people are friendly but that's not enough for so-so massages.

1
★★☆☆☆

the turnaround @ massage envy is notorious! obviously there's a reason why SO many people quit. the massages are so-so but once you actually find someone you like, they leave. the people are friendly but that's not enough for so-so massages.

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Contrary to what some have said, it's not the masseuses that are the problem. You do have to try several before you find a good one. But they have several good ones. (I had only one really bad massage there. The very young lady was told I had a pinched nerve and that I wanted her to work it out and she barely pressed down on me at all despite requests to do so. Afterwards, she said sheepishly, ""Well, I hope your back gets better."" I thought, ""You did nothing for it!"" and I left ticked off.) I also think the atmosphere is nice and facilities are clean.

0
★☆☆☆☆

Contrary to what some have said, it's not the masseuses that are the problem. You do have to try several before you find a good one. But they have several good ones. (I had only one really bad massage there. The very young lady was told I had a pinched nerve and that I wanted her to work it out and she barely pressed down on me at all despite requests to do so. Afterwards, she said sheepishly, ""Well, I hope your back gets better."" I thought, ""You did nothing for it!"" and I left ticked off.) I also think the atmosphere is nice and facilities are clean.

.

although it's a clean place, the massage was not worth the money. even with the membership, if you can't keep going to the same therapist who learns exactly what your body needs, then why go at all. the therapist even complained that they were treated like work horses.

i guess you get what you pay for. go somewhere else....

0
★☆☆☆☆

although it's a clean place, the massage was not worth the money. even with the membership, if you can't keep going to the same therapist who learns exactly what your body needs, then why go at all. the therapist even complained that they were treated like work horses.

i guess you get what you pay for. go somewhere else....

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Very bad experience - I cancelled the membership after the 1 year contract term, because every therapist that I liked quit (3). While trying to use credits for massages, that I had not used, a new therapist came in, and I liked her. I was told that I could go on month to month, if I wanted and not sign a new contract. I continued for a few months after, and went through 2 more therapists that left, so I decided to just quit for good. I was told by people at the front desk, that since I had already completed a cancellation form, I did not have to sign a new one, since I was on month to month. I reminded the front desk 3 times not to put through the charge to my credit card on March 1st. I was told that they knew I had cancelled, and there was no problem - they would not put through another charge. Well of course they did, and I am still disputing the charge. The manager Sonia has lied about everything. The lesson I have learned from all this, do not ever give someone your credit card number to automatically put through charges, and if you ever quit - make sure you put it in writing and speak to the manager. It is still not resolved, and they continue to lie about everything, and do not care about their customers.

0
★☆☆☆☆

Very bad experience - I cancelled the membership after the 1 year contract term, because every therapist that I liked quit (3). While trying to use credits for massages, that I had not used, a new therapist came in, and I liked her. I was told that I could go on month to month, if I wanted and not sign a new contract. I continued for a few months after, and went through 2 more therapists that left, so I decided to just quit for good. I was told by people at the front desk, that since I had already completed a cancellation form, I did not have to sign a new one, since I was on month to month. I reminded the front desk 3 times not to put through the charge to my credit card on March 1st. I was told that they knew I had cancelled, and there was no problem - they would not put through another charge. Well of course they did, and I am still disputing the charge. The manager Sonia has lied about everything. The lesson I have learned from all this, do not ever give someone your credit card number to automatically put through charges, and if you ever quit - make sure you put it in writing and speak to the manager. It is still not resolved, and they continue to lie about everything, and do not care about their customers.

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That previous comment sounds like someone who has invested stock in Massage Envy. The words come straight from the generic pamphlet about their membership program.

0
★☆☆☆☆

That previous comment sounds like someone who has invested stock in Massage Envy. The words come straight from the generic pamphlet about their membership program.

Pros: none that I can think of

Cons: the list is endless

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I've been to several massage clinics in the houston area and have notice a major difference between Massage Envy Clear Lake & the rest. The people there are outstanding. The therapists are warm and welcoming. I've had several massages from different therapists and have yet to find one that isn't great! That, alone is hard to find. The receptionists are super friendly & always remind me to drink enough water. Although this place isn't a frilly spa with a lot of upgrades or even hot stone, the therapeutic massage they offer is outstanding. In the economical state we are finding ourselves in, I'm glad that companies like Massage Envy are pulling away from the elitist status and offering great service to everyone at a price we can all afford.

2
★★★★★

I've been to several massage clinics in the houston area and have notice a major difference between Massage Envy Clear Lake & the rest. The people there are outstanding. The therapists are warm and welcoming. I've had several massages from different therapists and have yet to find one that isn't great! That, alone is hard to find. The receptionists are super friendly & always remind me to drink enough water. Although this place isn't a frilly spa with a lot of upgrades or even hot stone, the therapeutic massage they offer is outstanding. In the economical state we are finding ourselves in, I'm glad that companies like Massage Envy are pulling away from the elitist status and offering great service to everyone at a price we can all afford.

Pros: Excellent Massage, Ambience, Friendly Staff

Cons: Limited Services

.

I cannot think of even one reason to give this joke of a business, one star. From the way they hire just anyone that walks through the door and do no follow up training or evaluations. Most of the therapists are straight out of school. However, complaining about the quality of the massage gets you nowhere. They never seem to fire a therapist. But they role thru front desk staff so fast that they never know your name or what you get every time you go in. If you have any money issues or complaints, forget getting a call back from the actual manager, that lady is out to lunch. I have heard her talk about the most inappropriate things with men in the lobby. And the other front desk staff has potty mouths. The owners are never there it seems because i've never met them. Just ask for a corporate number and they give you a big mouth full of trash.

0
★☆☆☆☆

I cannot think of even one reason to give this joke of a business, one star. From the way they hire just anyone that walks through the door and do no follow up training or evaluations. Most of the therapists are straight out of school. However, complaining about the quality of the massage gets you nowhere. They never seem to fire a therapist. But they role thru front desk staff so fast that they never know your name or what you get every time you go in. If you have any money issues or complaints, forget getting a call back from the actual manager, that lady is out to lunch. I have heard her talk about the most inappropriate things with men in the lobby. And the other front desk staff has potty mouths. The owners are never there it seems because i've never met them. Just ask for a corporate number and they give you a big mouth full of trash.

Pros: nothing

Cons: bad management, definitely ""cheap""

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I have tried one other Massage Envy and I had a great experience at both of them.

2
★★★★★

I have tried one other Massage Envy and I had a great experience at both of them.

Pros: Affordable

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Massage Envy Clear Lake is a great place to go for a massage. I go every 3 weeks for a 90 minute massage. The membership is the best gift that I have ever given myself! The front desk staff is personable, the facility is clean and relaxing and all the massage therapists are professional. The Clear Lake - Bay Area Blvd address is perfect as there is always parking. I can park and go straight to my massage or park, go shopping and then go to my massage.

2
★★★★★

Massage Envy Clear Lake is a great place to go for a massage. I go every 3 weeks for a 90 minute massage. The membership is the best gift that I have ever given myself! The front desk staff is personable, the facility is clean and relaxing and all the massage therapists are professional. The Clear Lake - Bay Area Blvd address is perfect as there is always parking. I can park and go straight to my massage or park, go shopping and then go to my massage.

Pros: Professional, always open, clean, relaxing

Message from Massage Envy - Clear Lake

Our therapists are here to alleviate every ache, pain or stress — no matter how small — because we agree on one thing: The good life should actually feel that way.

Yext PowerListings

 

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