Heights Uptown Cleaners

★☆☆☆☆

About Heights Uptown Cleaners

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burn marks on 2 pieces of clothing ($200 worth)
returned one dress that was pressed, but not cleaned

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★☆☆☆☆

burn marks on 2 pieces of clothing ($200 worth)
returned one dress that was pressed, but not cleaned

Pros: convenient, laundered shirts okay

Cons: had too many problems with dry cleaning

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After severely shrinking a costly new pair of pants and a shirt, the family-run Heights Uptown Cleaners refused to take any responsibility for their work. Instead, of working to resolve this problem, it was announced to my wife and I that this simply could not have resulted from their cleaning.

We'd been happily taking our clothes to Heights Uptown Cleaners for several months, but I'll replace them with another cleaners at the same time that I replace my pants and shirt.

It's inexcusable to have such poor service in any business and is a sure way to lose customers. Heights Uptown Cleaners failed to deliver a quality product and failed to remedy the problem when it was brought to their attention. I'm pretty disappointed as a result.

0
★☆☆☆☆

After severely shrinking a costly new pair of pants and a shirt, the family-run Heights Uptown Cleaners refused to take any responsibility for their work. Instead, of working to resolve this problem, it was announced to my wife and I that this simply could not have resulted from their cleaning.

We'd been happily taking our clothes to Heights Uptown Cleaners for several months, but I'll replace them with another cleaners at the same time that I replace my pants and shirt.

It's inexcusable to have such poor service in any business and is a sure way to lose customers. Heights Uptown Cleaners failed to deliver a quality product and failed to remedy the problem when it was brought to their attention. I'm pretty disappointed as a result.

Cons: Shrunk clothes, poor customer service

 

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