European Street Cafe

★☆☆☆☆
  • 992 Beach Blvd

    Jacksonville Bch, FL 32250

    Map & Directions
  • 904-249-3001

About European Street Cafe

Hours
Mon. - Sun. 10am - 9am

Food

Food
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.

I don't know if there is a corporate for complains and/or if this European Street Cafe is running with manager.
I guess not, otherwise they would behave different.

Food is nasty and this is not in the eye of the beholder, this is a fact!

A rotten lemon is a rotten lemon, there is nothing to candy code about.

And a specific order is a specific order. If these guys can't read or don't work hand in hand together, meaning if a simple sandwich order with substitute gets messed up than please: CLOSE DOWN and save us from your painful service and food.
All the other ESC got their stuff together, what is wrong with you???

0
★☆☆☆☆

I don't know if there is a corporate for complains and/or if this European Street Cafe is running with manager.
I guess not, otherwise they would behave different.

Food is nasty and this is not in the eye of the beholder, this is a fact!

A rotten lemon is a rotten lemon, there is nothing to candy code about.

And a specific order is a specific order. If these guys can't read or don't work hand in hand together, meaning if a simple sandwich order with substitute gets messed up than please: CLOSE DOWN and save us from your painful service and food.
All the other ESC got their stuff together, what is wrong with you???

Cons: Lame and rude service

.

I ordered the Mediterranean Sampler. It did not taste good at all so, I told the waiter that I wanted to exchange it for another item. About 10 minutes later a lady came out this was the exchange:

Manager: "Since there was nothing wrong with the food I am going to have to charge you for the sampler and whatever else you order."

Me: "It didn't taste good, I should not have to pay for it."

Manager: "Well, this is out policy. Just because you didn't like it, that doesn't mean there was anything wrong with it so you still have to pay for it."

I was shocked, the manager was so rude and unapologetic! I usually love European Street and it makes me sad that the service is going downhill!

0
★☆☆☆☆

I ordered the Mediterranean Sampler. It did not taste good at all so, I told the waiter that I wanted to exchange it for another item. About 10 minutes later a lady came out this was the exchange:

Manager: "Since there was nothing wrong with the food I am going to have to charge you for the sampler and whatever else you order."

Me: "It didn't taste good, I should not have to pay for it."

Manager: "Well, this is out policy. Just because you didn't like it, that doesn't mean there was anything wrong with it so you still have to pay for it."

I was shocked, the manager was so rude and unapologetic! I usually love European Street and it makes me sad that the service is going downhill!

Pros: Good Menu

Cons: Horrible Customer Service

 

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