Olympic Mortgage Consultants

★★★★☆
  • 400 Carl St

    Wilmington, NC 28403

    Map & Directions
  • 910-794-8353

About Olympic Mortgage Consultants

Hours
Mon-Fri 9am-5pm

Finance

Finance
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.

These people is very rude and not professional at all. They don't communicate each other, paper floating between them but nobody care. The closing is a nightmare!!!!

3
★★★★★

These people is very rude and not professional at all. They don't communicate each other, paper floating between them but nobody care. The closing is a nightmare!!!!

.

Hard to believe these crooks still have a license.

3
★★★★★

Hard to believe these crooks still have a license.

.

I have done business with Olympic several times over the years and have had nothing but excellent experiences. The have over delivered every single time. I was surpised to see any bad review about them to be honest. Each time the process has been very stress free, streamlined, and efficient. I would suggest that anyone who has any questions about them check their rating with the Better Business Bureau, which actually researches any complaints to validate. I would not hesitate to use them and recommend them to all family and friends.

5
★★★★★

I have done business with Olympic several times over the years and have had nothing but excellent experiences. The have over delivered every single time. I was surpised to see any bad review about them to be honest. Each time the process has been very stress free, streamlined, and efficient. I would suggest that anyone who has any questions about them check their rating with the Better Business Bureau, which actually researches any complaints to validate. I would not hesitate to use them and recommend them to all family and friends.

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At first, I was having a great experience with Olympic Mortgage Consultants! They returned emails/phone calls quickly, provided a quick turn around on a Good Faith Estimate, and scheduled our closing for the end of January. Then I'd receive an email requesting information I previously sent. Then I had to ask for our final HUD statement. We were supposed to close at the end of January. On February 5th, I tried to find out what the hold up was. They never followed up on getting the employer confirmation document back. I had to call and have them fax it back to Olympic. Isn't that the loan processor's job? I also had to correct nearly every document the loan processor sent over. When they got the form back from the employer, they told us we would close the next week (Feb 8th). I never received a HUD statement. Then suddenly the loan changed to where I had to pay MIP (mortgage insurance premium). I was not quoted this on the Good Faith Estimate. Then I asked how long I had to pay MIP and the mortgage guy told me for the life of the loan. WHAT? No way! Isn't it usually til you owe 80%? I had to explain to the mortgage guy what MIP was. Isn't that HIS job? So then the mortgage guy told me I'd have to pay MIP for 23 months or until the Loan to Value Ratio was 90%. When I got the final HUD statement, it showed MIP for 47 months and until the LTV ratio was 78%. After some back and forth on the loan terms, we finally closed on February 19th - 21 days after our original closing date! Talk about incurring extra interest charges! Our amount needed to close jumped from $1100 to $3179!! YIKES! And then 5 days AFTER our closing, the title company called me to say that they messed up on the HUD documents and they needed an extra $285.40 for Title Insurance. You've GOT to be kidding me!? Overall, Olympic had the best rate (4.375% on a 15 yr mortgage); however, the experience was TERRIBLE with very little follow up and no respect for scheduling or accuracy.

2
★★☆☆☆

At first, I was having a great experience with Olympic Mortgage Consultants! They returned emails/phone calls quickly, provided a quick turn around on a Good Faith Estimate, and scheduled our closing for the end of January. Then I'd receive an email requesting information I previously sent. Then I had to ask for our final HUD statement. We were supposed to close at the end of January. On February 5th, I tried to find out what the hold up was. They never followed up on getting the employer confirmation document back. I had to call and have them fax it back to Olympic. Isn't that the loan processor's job? I also had to correct nearly every document the loan processor sent over. When they got the form back from the employer, they told us we would close the next week (Feb 8th). I never received a HUD statement. Then suddenly the loan changed to where I had to pay MIP (mortgage insurance premium). I was not quoted this on the Good Faith Estimate. Then I asked how long I had to pay MIP and the mortgage guy told me for the life of the loan. WHAT? No way! Isn't it usually til you owe 80%? I had to explain to the mortgage guy what MIP was. Isn't that HIS job? So then the mortgage guy told me I'd have to pay MIP for 23 months or until the Loan to Value Ratio was 90%. When I got the final HUD statement, it showed MIP for 47 months and until the LTV ratio was 78%. After some back and forth on the loan terms, we finally closed on February 19th - 21 days after our original closing date! Talk about incurring extra interest charges! Our amount needed to close jumped from $1100 to $3179!! YIKES! And then 5 days AFTER our closing, the title company called me to say that they messed up on the HUD documents and they needed an extra $285.40 for Title Insurance. You've GOT to be kidding me!? Overall, Olympic had the best rate (4.375% on a 15 yr mortgage); however, the experience was TERRIBLE with very little follow up and no respect for scheduling or accuracy.

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.

At first, I was having a great experience with Olympic Mortgage Consultants! They returned emails/phone calls quickly, provided a quick turn around on a Good Faith Estimate, and scheduled our closing for the end of January.

Then I'd receive an email requesting information I previously sent. Over and over. Then I had to ask for our final HUD statement. We were supposed to close at the end of January. On February 5th, I tried to find out what the hold up was. They never followed up on getting the employer confirmation document back. I had to call my husband's employer and have them fax it back to Olympic. Isn't that the loan processor's job? I also had to correct nearly every document the loan processor sent over due to grammatical and spelling errors along with typos.

When OMC got the form back from the employer, they told us we would close the next week (Feb 8th). I never received a HUD statement. Then suddenly the loan changed to where I had to pay MIP (mortgage insurance premium). I was not quoted this on the Good Faith Estimate. Then I asked how long I had to pay MIP and the mortgage guy told me for the life of the loan. WHAT? No way! Isn't it usually til you owe 80%? I had to explain to the mortgage guy what MIP was and how long you had to pay it. Isn't that HIS job? So then the mortgage guy told me I'd have to pay MIP for 23 months or until the Loan to Value Ratio was 90%. When I got the final HUD statement, it showed MIP for 47 months and until the LTV ratio was 78%.

After some back and forth on the loan terms, we finally closed on February 19th - 24 days after our original closing date! Talk about incurring extra interest charges! Our amount needed to close jumped from $1100 to $3179!! YIKES! And then 5 days AFTER our closing, the title company called me to say that they messed up on the HUD documents and they needed an extra $285.40 for Title Insurance. You've GOT to be kidding me!? Also, we closed last Friday. It's now Thursday and they haven't yet sent payment to pay off my Wells Fargo loan. What's the hold up? Overall, Olympic had the best rate (4.375% on a 15 yr mortgage); however, the experience was TERRIBLE with very little follow up and no respect for scheduling or accuracy.

1
★★☆☆☆

At first, I was having a great experience with Olympic Mortgage Consultants! They returned emails/phone calls quickly, provided a quick turn around on a Good Faith Estimate, and scheduled our closing for the end of January.

Then I'd receive an email requesting information I previously sent. Over and over. Then I had to ask for our final HUD statement. We were supposed to close at the end of January. On February 5th, I tried to find out what the hold up was. They never followed up on getting the employer confirmation document back. I had to call my husband's employer and have them fax it back to Olympic. Isn't that the loan processor's job? I also had to correct nearly every document the loan processor sent over due to grammatical and spelling errors along with typos.

When OMC got the form back from the employer, they told us we would close the next week (Feb 8th). I never received a HUD statement. Then suddenly the loan changed to where I had to pay MIP (mortgage insurance premium). I was not quoted this on the Good Faith Estimate. Then I asked how long I had to pay MIP and the mortgage guy told me for the life of the loan. WHAT? No way! Isn't it usually til you owe 80%? I had to explain to the mortgage guy what MIP was and how long you had to pay it. Isn't that HIS job? So then the mortgage guy told me I'd have to pay MIP for 23 months or until the Loan to Value Ratio was 90%. When I got the final HUD statement, it showed MIP for 47 months and until the LTV ratio was 78%.

After some back and forth on the loan terms, we finally closed on February 19th - 24 days after our original closing date! Talk about incurring extra interest charges! Our amount needed to close jumped from $1100 to $3179!! YIKES! And then 5 days AFTER our closing, the title company called me to say that they messed up on the HUD documents and they needed an extra $285.40 for Title Insurance. You've GOT to be kidding me!? Also, we closed last Friday. It's now Thursday and they haven't yet sent payment to pay off my Wells Fargo loan. What's the hold up? Overall, Olympic had the best rate (4.375% on a 15 yr mortgage); however, the experience was TERRIBLE with very little follow up and no respect for scheduling or accuracy.

Pros: Great rates!

Cons: customer service, timeliness, arrogance, uneducated

.

We worked with Tripp Stephenson on our refinance a year ago and he did a great job. He was honest, up front and got things done on time. I've even contacted him a few times over the last year to check rates and he's always responsive and helpful.

4
★★★★☆

We worked with Tripp Stephenson on our refinance a year ago and he did a great job. He was honest, up front and got things done on time. I've even contacted him a few times over the last year to check rates and he's always responsive and helpful.

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.

We went through battle after battle with this company....rude, dishonest...NOTHING positive to say! Took over 10 weeks to close and tried to blame the bank (lie). Charged extra fees not in GFE, made excuses instead of taking responsibility, made everything personal, did not communicate status of loan and was rude when we asked.

1
★☆☆☆☆

We went through battle after battle with this company....rude, dishonest...NOTHING positive to say! Took over 10 weeks to close and tried to blame the bank (lie). Charged extra fees not in GFE, made excuses instead of taking responsibility, made everything personal, did not communicate status of loan and was rude when we asked.

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