Jump On In

★★★☆☆
  • 100 Phoenix Ave Ste 1

    Lowell, MA 01852

    Map & Directions
  • 978-453-9700

About Jump On In

Categories
  • Weddings and Events
  • Party Supply Stores
Details
  • Family Entertainment
  • Chimney Sweeps & Repair

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I recently booked a party there 10 days before the date and put a $100.00 down payment. I had to cancel 3 days before the party due an emergency. I did not get a confirmation call or email about the party so I thought it was not a big deal to cancel or reschedule the party. First of all they would not let me reschedule the party as I did not give them enough notice. Then they said I could only go ahead with the party or FORFEIT the down payment. I was so shocked about this stupid and heartless policy. Forfeiting one hundred dollars are they kidding???? It's our hard earned money that was taken away from us!! I would have understood it and maybe forget about it if they handled it right but the older woman whom we dealt with was harsh, awful and down right mean. She had the meanest attitude and had no qualms about not giving you back the down payment like they had earned it ( maybe they did--the
dirty way). I have never talked to a person as trashy as this one!! To this day I am horrified thinking about this experience.
I will never recommend this place. By the way, Jump on In have different owners. If you like the idea of this place, Woburn and Haverhill have better customer services.

1
★☆☆☆☆

I recently booked a party there 10 days before the date and put a $100.00 down payment. I had to cancel 3 days before the party due an emergency. I did not get a confirmation call or email about the party so I thought it was not a big deal to cancel or reschedule the party. First of all they would not let me reschedule the party as I did not give them enough notice. Then they said I could only go ahead with the party or FORFEIT the down payment. I was so shocked about this stupid and heartless policy. Forfeiting one hundred dollars are they kidding???? It's our hard earned money that was taken away from us!! I would have understood it and maybe forget about it if they handled it right but the older woman whom we dealt with was harsh, awful and down right mean. She had the meanest attitude and had no qualms about not giving you back the down payment like they had earned it ( maybe they did--the
dirty way). I have never talked to a person as trashy as this one!! To this day I am horrified thinking about this experience.
I will never recommend this place. By the way, Jump on In have different owners. If you like the idea of this place, Woburn and Haverhill have better customer services.

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My daughter attended a birthday party at Jump On In and loved it! Jump On In is located just off Rte. 38 in Lowell. It's a private party place with two separate party rooms. The large room is filled with inflatables, such as a bounce house, an obstacle course, a basketball thing and a giant slide (which was by far the favorite!). The kids run around like crazy and there are two employees in the room to make sure the kids follow the rules and don't get hurt. Once the jumping is over, the party moves to a separate room where you have cake and open presents. The kids all had a great time and wanted to have their parties there too!

4
★★★★☆

My daughter attended a birthday party at Jump On In and loved it! Jump On In is located just off Rte. 38 in Lowell. It's a private party place with two separate party rooms. The large room is filled with inflatables, such as a bounce house, an obstacle course, a basketball thing and a giant slide (which was by far the favorite!). The kids run around like crazy and there are two employees in the room to make sure the kids follow the rules and don't get hurt. Once the jumping is over, the party moves to a separate room where you have cake and open presents. The kids all had a great time and wanted to have their parties there too!

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It's a big indoor party place. Two gyms filled with Inflatable jumpers, climber, obstacle, slides ... Kids love that place. And it's quite accommodating.
Cons: Not many other stuff to play except inflatable structure.

3
★★★☆☆

It's a big indoor party place. Two gyms filled with Inflatable jumpers, climber, obstacle, slides ... Kids love that place. And it's quite accommodating.
Cons: Not many other stuff to play except inflatable structure.

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