Atlanta Marriott Suites Midtown

★★★★☆
  • 35 14th Street NE

    Atlanta, GA 30309

    Map & Directions
  • 404-876-8888

About Atlanta Marriott Suites Midtown

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Hotels & Travel

Hotels & Travel
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.

While the stay was fair, and the staff professional, I received a bill in my email which had 3 items tagged ""missing"" to the tune of $300. Knowing I didn't take anything from the room, I decided to investigate.

A few days and a few calls later, I was informed the missing items were 2 pillows and a bed lining, which seems like an odd thing to want to steal from a hotel.

I was informed the hotel assistant manager Silvia Riedel would call me back to discuss the charges, but after 6 or 7 days, I had to call back to get in touch with her.

The conversation was brief, but ultimately Silvia was unwilling to work with me and simply stated the items were missing from the room and I was liable. Since it basically comes down to my word vs the cleaning staff's word, it would seem Marriott has the ability to charge whatever they wish with no way to contest the charges.

This will be my last stay at a Marriott, and I feel fortunate to learn a valuable customer service lesson for only $300.

0
★☆☆☆☆

While the stay was fair, and the staff professional, I received a bill in my email which had 3 items tagged ""missing"" to the tune of $300. Knowing I didn't take anything from the room, I decided to investigate.

A few days and a few calls later, I was informed the missing items were 2 pillows and a bed lining, which seems like an odd thing to want to steal from a hotel.

I was informed the hotel assistant manager Silvia Riedel would call me back to discuss the charges, but after 6 or 7 days, I had to call back to get in touch with her.

The conversation was brief, but ultimately Silvia was unwilling to work with me and simply stated the items were missing from the room and I was liable. Since it basically comes down to my word vs the cleaning staff's word, it would seem Marriott has the ability to charge whatever they wish with no way to contest the charges.

This will be my last stay at a Marriott, and I feel fortunate to learn a valuable customer service lesson for only $300.

.

It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

2
★★★★★

It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

.

The employees of the hotel were always willing to help you find anything you were looking for or assist you in any way to make your stay more enjoyable. The rooms were spacious and open which made you feel like you were at home. The breakfast that was included with our stay was delicious. Let's just say you get well worth what you pay for!

2
★★★★★

The employees of the hotel were always willing to help you find anything you were looking for or assist you in any way to make your stay more enjoyable. The rooms were spacious and open which made you feel like you were at home. The breakfast that was included with our stay was delicious. Let's just say you get well worth what you pay for!

Pros: starbucks nearby, breakfast, helpful staff

Cons: crowded parking

Message from Atlanta Marriott Suites Midtown

More about Atlanta Marriott Suites Midtown

Plan your stay at our hotel in Midtown Atlanta and discover the city??s corporate & cultural epicenter. With spacious suites and a prime location, our hotel in Midtown in Atlanta, GA, is the ideal retreat. Explore our Atlanta hotel??s Midtown location.

 

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