Appleway Volkswagen Audi

★☆☆☆☆
  • 10006 E Sprague Ave

    Spokane Valley, WA 99206

    Map & Directions
  • 509-850-9361

Automotive

Automotive
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Brought 2002 Jetta in for a simple 100K service (oil change and filter change). First thing is the service writer locks the keys in the car and says it's a door malfunction (never happened before in 10 years, but maybe... ) Cost $400+ to fix (no thank you). Then when the service is done, they tell me that the serpentine belt needs to be replaced. I JUST did that on my last service with THE SAME dealership. And if you look at the belt it looks brand new, so it is an obvious lie to get money. And finally they charged me $271 for a simple oil change and filter change. This is beyond ridiculous and I will never go to a dealer again for service unless it's an absolute last resort.

1
★☆☆☆☆

Brought 2002 Jetta in for a simple 100K service (oil change and filter change). First thing is the service writer locks the keys in the car and says it's a door malfunction (never happened before in 10 years, but maybe... ) Cost $400+ to fix (no thank you). Then when the service is done, they tell me that the serpentine belt needs to be replaced. I JUST did that on my last service with THE SAME dealership. And if you look at the belt it looks brand new, so it is an obvious lie to get money. And finally they charged me $271 for a simple oil change and filter change. This is beyond ridiculous and I will never go to a dealer again for service unless it's an absolute last resort.

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More about Appleway Volkswagen Audi

Factory Authorized Service Center, Body Shop, Detailing, Parts and Accessories, Courtesy Shuttle, Rental Cars and Service Loaners

 

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