Pacific Pet Hospital

★★★★☆
Full Service Veterinary Hospital Serving Chula Vista Since 1976
  • 1466 Melrose Ave

    Chula Vista, CA 91911

    Map & Directions
  • 619-585-7387

Pets & Animals

Pets & Animals
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Last week out much loved puppy injured himself while playing in his yard. We immediately called our usual Dr.'s office and were told that since we did not have an appointment for our emergency we could bring him in and perhaps they could work him in at som point during the day!! This was not acceptable. We then called PACIFIC PET HOSPITAL. They were able to see him immediately. What a different sort of experience, the entire staff from the front dest to Dr. Schexneider were super professional in their care of our pup. It turned out that he had a broken hip and needed immediate surgery to repair the injury. The surgery was done, we received a complete explination of the procedure along with copies of his x-rays. His Dr. called the next day to check up on him and see if there were further questions. We could not be more pleased with the care and caring we get at Pacific Pet Hospital and the entire staff. Thanks for all you do.
Rocket's Mom

2
★★★★★

Last week out much loved puppy injured himself while playing in his yard. We immediately called our usual Dr.'s office and were told that since we did not have an appointment for our emergency we could bring him in and perhaps they could work him in at som point during the day!! This was not acceptable. We then called PACIFIC PET HOSPITAL. They were able to see him immediately. What a different sort of experience, the entire staff from the front dest to Dr. Schexneider were super professional in their care of our pup. It turned out that he had a broken hip and needed immediate surgery to repair the injury. The surgery was done, we received a complete explination of the procedure along with copies of his x-rays. His Dr. called the next day to check up on him and see if there were further questions. We could not be more pleased with the care and caring we get at Pacific Pet Hospital and the entire staff. Thanks for all you do.
Rocket's Mom

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I brought my cat in just for a check up. He was completely healthy, except he had a few minor raw spots where my other cat had affectionately pulled out his fur. They decided to prescribe him antibiotics, and I naively accepted. The antibiotics gave him a terrible case of diarrhea. And I had to bring him back for the diarrhea. They prescribed him more meds, but it did not fix the diarrhea. It's been a year now that I've brought him to other vets, trying to fix my poor cat's diarrhea. Chronic diarrhea for a whole year! I brought my cat in healthy, and they made him sick!

Also, I found a tiny lump under his arm. I brought him in. They checked to see if it was a cyst, it was not. Having no clue what the lump was, they immediately wanted to cut it out. By their advice and my fear of cancer, I said yes. When they removed it, they didn't tell me what it was, I had to ask them. And when I did, they pretty much said "Oh nothing." No information, completely casual. And then I was stuck with the guilt of putting my cat through needless surgery. Speaking to my current vet, they said they would not have jumped to cut it out so fast. They would find out more about the lump first.

Every time I go to this vet, I don't get the feeling that they truly care or are sympathetic towards animals. And from these two experiences that I have written out, I am at the conclusion that they are only interested in your wallet!

1
★☆☆☆☆

I brought my cat in just for a check up. He was completely healthy, except he had a few minor raw spots where my other cat had affectionately pulled out his fur. They decided to prescribe him antibiotics, and I naively accepted. The antibiotics gave him a terrible case of diarrhea. And I had to bring him back for the diarrhea. They prescribed him more meds, but it did not fix the diarrhea. It's been a year now that I've brought him to other vets, trying to fix my poor cat's diarrhea. Chronic diarrhea for a whole year! I brought my cat in healthy, and they made him sick!

Also, I found a tiny lump under his arm. I brought him in. They checked to see if it was a cyst, it was not. Having no clue what the lump was, they immediately wanted to cut it out. By their advice and my fear of cancer, I said yes. When they removed it, they didn't tell me what it was, I had to ask them. And when I did, they pretty much said "Oh nothing." No information, completely casual. And then I was stuck with the guilt of putting my cat through needless surgery. Speaking to my current vet, they said they would not have jumped to cut it out so fast. They would find out more about the lump first.

Every time I go to this vet, I don't get the feeling that they truly care or are sympathetic towards animals. And from these two experiences that I have written out, I am at the conclusion that they are only interested in your wallet!

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Business Response:

Antibiotics are appropriate treatment for skin conditions. They can cause diarrhea but it resolves once the medication is stopped. They donā??t cause diarrhea for a year later. All masses under the skin are considered possible cancerous. Any veterinarian would be concerned of this. You can biopsy the mass and then put your pet through a second procedure to remove it or just remove it and only put your pet through one procedure. Since biopsies are not always accurate if you donā??t get the right tissue, we choose to make sure we do it right. Sorry you donā??t see it that way. Dr. Upton
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I have taken my babies to Pacific Pet Hospital for years! The doctors have always been spot on with their care. The staff is very nice and helpful. They are always kind to me and my babies even when i'm being annoying and calling with what can be thought of as silly questions. Dr. Upton and Dr. Schexneider are very caring. These are my babies and i wouldn't accept anything less for their care. I would recomend them to everyone who loves their babies as i do.

5
★★★★★

I have taken my babies to Pacific Pet Hospital for years! The doctors have always been spot on with their care. The staff is very nice and helpful. They are always kind to me and my babies even when i'm being annoying and calling with what can be thought of as silly questions. Dr. Upton and Dr. Schexneider are very caring. These are my babies and i wouldn't accept anything less for their care. I would recomend them to everyone who loves their babies as i do.

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.

I am very disappointed Insiders Pages has not taken this falsely slanderous review down. It is full of verifiable false accusations as I have put in my response to the review. We work very hard to give you and your pet exceptional care and prices that are good value. We give new clients a free exam so you can come and visit us to see for yourself. We will not perform any charged fee for your pet until we have given you and estimate and you approve it.We are happy to meet new perspective clients and pets and give would be happy to give you a tour of our hospital if you would like. We have a state of the art hospital which has a full in-house lab so we/you can get results in minutes and not the next day, digital x-ray for better diagnostic images, ultrasound, experienced surgeons that can perform advanced soft tissue surgery and orthopedic surgery at a reasonable price and a staff that is trained weekly on how to take better care of your pets and you. Look at our web page (pacificpethospital.com) to meet our staff and get a better idea of our services.
Looking forward to meeting you,
Ken Upton, DVM

5
★★★★★

I am very disappointed Insiders Pages has not taken this falsely slanderous review down. It is full of verifiable false accusations as I have put in my response to the review. We work very hard to give you and your pet exceptional care and prices that are good value. We give new clients a free exam so you can come and visit us to see for yourself. We will not perform any charged fee for your pet until we have given you and estimate and you approve it.We are happy to meet new perspective clients and pets and give would be happy to give you a tour of our hospital if you would like. We have a state of the art hospital which has a full in-house lab so we/you can get results in minutes and not the next day, digital x-ray for better diagnostic images, ultrasound, experienced surgeons that can perform advanced soft tissue surgery and orthopedic surgery at a reasonable price and a staff that is trained weekly on how to take better care of your pets and you. Look at our web page (pacificpethospital.com) to meet our staff and get a better idea of our services.
Looking forward to meeting you,
Ken Upton, DVM

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0 out of 1 people found this review helpful.

.

i took my dog there they were very slow on everything so many people and animals that you cant even move in there i myself just left and took my dog somewhere else

PROS: clean
CONS: to many people

3
★★★☆☆

i took my dog there they were very slow on everything so many people and animals that you cant even move in there i myself just left and took my dog somewhere else

PROS: clean
CONS: to many people

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1 out of 1 people found this review helpful.

Business Response:

Why did they review? If you did not even use our services why did you review us? Lots of clients in the lobby- we must be doing something right.
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Melrose Palm Ridge Pet Hospital is the best pet hospital in the area. The doctors at the Melrose Palm Ridge Pet Hospital really care about your pets. It seems like they have a special talent, or level of understanding, for difficult pets. Whether you have the cat who claws everyone and everything, or the dog that doesnt want to obey anyone, the staff at the Melrose Palm Ridge Pet Hospital can handle it. If you are one of those people with past unfortunate results at other pet hospitals, give Melrose Palm Ridge Pet Hospital a try, you and your pets wont regret it. Not only that, but you wont live with a giant, never-ending hole in your wallet. Their prices are not cheap, but they are not bank-breaking either. My only beef about the Melrose Palm Ridge Pet Hospital is that they are closed on Sundays.

4
★★★★☆

Melrose Palm Ridge Pet Hospital is the best pet hospital in the area. The doctors at the Melrose Palm Ridge Pet Hospital really care about your pets. It seems like they have a special talent, or level of understanding, for difficult pets. Whether you have the cat who claws everyone and everything, or the dog that doesnt want to obey anyone, the staff at the Melrose Palm Ridge Pet Hospital can handle it. If you are one of those people with past unfortunate results at other pet hospitals, give Melrose Palm Ridge Pet Hospital a try, you and your pets wont regret it. Not only that, but you wont live with a giant, never-ending hole in your wallet. Their prices are not cheap, but they are not bank-breaking either. My only beef about the Melrose Palm Ridge Pet Hospital is that they are closed on Sundays.

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.

This hospital is awesome. They took excellent care of my pets and they were very, very patient with them. Two of my dogs got their surgeries there and they did a fine job on both of them. The price was fair, judging from horror stories that I heard from my friends. All the doctors and staff seem to really love animals, which shows on how they looked after mine.

PROS:
CONS: They're not open on Sundays but they are available for emergencies.

4
★★★★☆

This hospital is awesome. They took excellent care of my pets and they were very, very patient with them. Two of my dogs got their surgeries there and they did a fine job on both of them. The price was fair, judging from horror stories that I heard from my friends. All the doctors and staff seem to really love animals, which shows on how they looked after mine.

PROS:
CONS: They're not open on Sundays but they are available for emergencies.

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0 out of 1 people found this review helpful.

Message from Pacific Pet Hospital

We promise to treat your pet as if they were our pet. We will provide medial care as to resolve your pet problem the fastest, most comfortable way.

More about Pacific Pet Hospital

Full service-medical, surgical and preventative medicine.

 

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