Pilgrim Cleaners

★★★★☆
  • 10611 Fuqua Street

    Houston, TX 77089

    Map & Directions
  • 713-944-8482

About Pilgrim Cleaners

Hours
Sat: 8am-4pm, Mon-Fri: 7am-7pm
4.1667 6
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they wash all my raw savage jeans which i told them to steam only.. bad business

3
★★★★★

they wash all my raw savage jeans which i told them to steam only.. bad business

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I've been a customer of the LaMarque location for a few years now and the service has improved in the last year or so. I consider switching cleaners but other places don't do quite the same job and i was even referred to Pilgrim from a competitor store. I've had little to no problem with my clothes.The staff is knowledgeable in shoe repair so I get my answers on the spot as opposed to waiting for someone to give me a call. I am greeted by name and they even have my clothes ready before I even walk through the door.

5
★★★★★

I've been a customer of the LaMarque location for a few years now and the service has improved in the last year or so. I consider switching cleaners but other places don't do quite the same job and i was even referred to Pilgrim from a competitor store. I've had little to no problem with my clothes.The staff is knowledgeable in shoe repair so I get my answers on the spot as opposed to waiting for someone to give me a call. I am greeted by name and they even have my clothes ready before I even walk through the door.

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.

Pilgrim Cleaners at the Fuqua location is wonderful! I walk in and they know my name, how I want my clothes and get them back same day. I have had my shoes repaired and my dress altered at this location as well. They staff is always friendly and I walk out the door with my complentary coffe in the morning. My daughter loves the fresh baked cookies!

5
★★★★★

Pilgrim Cleaners at the Fuqua location is wonderful! I walk in and they know my name, how I want my clothes and get them back same day. I have had my shoes repaired and my dress altered at this location as well. They staff is always friendly and I walk out the door with my complentary coffe in the morning. My daughter loves the fresh baked cookies!

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Took my clothes in to the La Marque location and now they have lost 4 pair of my pants and gave me someone elses pants. This location NEVER has the clothes ready when they are supposed to and doesn't know the meaning of customer service. Called the complaint number numerous times and all I get is the nextel voicemail to which they do not respond to the message. Guess I will need to file a small claims in court.

3
★★★☆☆

Took my clothes in to the La Marque location and now they have lost 4 pair of my pants and gave me someone elses pants. This location NEVER has the clothes ready when they are supposed to and doesn't know the meaning of customer service. Called the complaint number numerous times and all I get is the nextel voicemail to which they do not respond to the message. Guess I will need to file a small claims in court.

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This is in reference to the LaMarque Texas Location. I heard a man one day when he was picking up his clothes saying how they always lose his clothes...that he has had SEVERAL items always lost & never found but he continues to go there because they are the ONLY cleaners in his location. Well now I see that first hand. My son, grandson, & husband took BRAND NEW suits with the price tags STILL on them in for alterations. Now they have LOST the pants to my sons suit...a BRAND NEW suit & the sad thing about this is that the suits are my mothers funeral & we do not have time to wait for them to look for them. They already TRIED telling me that "another man" picked them up..No way...my husband & I are the ONLY ones that pick up our cleaning....no one else. That's what irritated me. I think they actually thought by telling me someone else had picked them up that that would be the end of it. Anyway....please check your items carefully BEFORE you leave with them !!!!!

3
★★★☆☆

This is in reference to the LaMarque Texas Location. I heard a man one day when he was picking up his clothes saying how they always lose his clothes...that he has had SEVERAL items always lost & never found but he continues to go there because they are the ONLY cleaners in his location. Well now I see that first hand. My son, grandson, & husband took BRAND NEW suits with the price tags STILL on them in for alterations. Now they have LOST the pants to my sons suit...a BRAND NEW suit & the sad thing about this is that the suits are my mothers funeral & we do not have time to wait for them to look for them. They already TRIED telling me that "another man" picked them up..No way...my husband & I are the ONLY ones that pick up our cleaning....no one else. That's what irritated me. I think they actually thought by telling me someone else had picked them up that that would be the end of it. Anyway....please check your items carefully BEFORE you leave with them !!!!!

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This store is ok, It's conveniently located for me. They also have a show repair shop which is outrageous in prices. Too expensive. Dry cleaning is okay though.

3
★★★☆☆

This store is ok, It's conveniently located for me. They also have a show repair shop which is outrageous in prices. Too expensive. Dry cleaning is okay though.

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Editorial from

Since 1906, specialists repair, recondition and refurbish shoes, belts, bags and other leather items. Located throughout Houston.

 

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